Well I didn't say that you weren't helpful. I was just asking about an attitude that I perceive.
And again, I recognize that some folks here think I've been making all of this up, but Doug knows who came to visit today. I'm not one to name drop.
I believe the issue is that we were getting frustrated. We provided input and suggestions on things to check and you didn't want to do that. You also wouldn't answer our questions completely and provided us with conflicting information.
While I am glad that your issue appears to be resolved, I think it could have been taken care of within the first week of you posting here.