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HR20/21/22/23/24 & R22 (National Release) - Issues/Discussion


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119 replies to this topic

#1 OFFLINE   Doug Brott

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Posted 09 February 2011 - 12:47 PM

Receivers included in this release:
HR20-700 • HR20-100
HR21-100 • HR21-200 • HR21-700 • HR21Pro
HR22-100 • HR23-700
R22-200 • R22-100


Release notes: http://www.dbstalk.c...ad.php?t=189900

Remember, of course... please keep all posts to issues only. If you have no issues, or simply want to discuss other issues related to this release, please use the discussion thread.

We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.


Thanks!

DIRECTV Firmware Monitor - iPhone - Android - HTML5

DIRECTV employee since August 2011.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

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#2 OFFLINE   Doug Brott

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Posted 09 February 2011 - 12:53 PM

While this is more or less a small modification to the previous national release, I've created a new thread so that we can keep all of the recent information contained in this thread.

The earlier thread is located here:
http://www.dbstalk.c...ad.php?t=187092
DIRECTV Firmware Monitor - iPhone - Android - HTML5

DIRECTV employee since August 2011.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#3 OFFLINE   hdtvfan0001

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Posted 09 February 2011 - 12:56 PM

Having this roll out to the full HR2x family is a nice thing to see.
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#4 OFFLINE   zztrainv2

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Posted 09 February 2011 - 05:09 PM

There is much more "beeping." I am not sure how to describe it better, but the sound that the DVR used to make when you tried to do something that was not possible is now very prevalent and is quite annoying.

#5 OFFLINE   SEAKevin

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Posted 09 February 2011 - 07:22 PM

Well I"m hoping this fixes my Youtube issue. I did a 02468 reset yesterday at about 5pm PT and it just re-downloaded 0452 to my HR21-100. When is this new update going to be pushed? Or when can I get it from 02468?

#6 OFFLINE   Tom_D_SL

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Posted 10 February 2011 - 12:15 AM

While I can't say for absolute certain, it look like this new firmware is causing lost frames, a 'stuttering' choppy video.
(sound is normal) Also fast forward looks crappy with half-frames instead of a smoother fast frame rate.
Anyone else seeing this?
(HR24-200)

#7 OFFLINE   broeddog

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Posted 10 February 2011 - 12:37 AM

My HR24-200 got the update to 054 two days ago and so far everthing appears to be working just fine, youtube included.

#8 OFFLINE   Tom_D_SL

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Posted 10 February 2011 - 01:26 AM

I just reset my hr24. works fine playing the same program that was choppy. This is the same behavior I saw yesterday. It proves the disk/data is not bad, but the code is bad. Maybe a memory leak(?). In any case, it's fine
for awhile, then goes choppy. Can anyone confirm?

thanks,
tom

#9 OFFLINE   RichBenson

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Posted 10 February 2011 - 01:45 AM

Did the YouTube results stop showing up for anyone else? My wife was telling me that YouTube videos were showing up on the DVR last night. When she went to show me tonight in the Smart Search, no YouTube videos show up. Internet connection is functional (started a VOD recording to verify).

Both of our DVRs are running 0x457. They're both the HR24-500 model.

Rich

Edited by RichBenson, 10 February 2011 - 01:46 AM.
Added info.


#10 OFFLINE   Ned C

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Posted 10 February 2011 - 10:10 AM

System did it 0x458 download on my HR20-100. I now don't have the ability to see the recordings it does on other machines(4 others) in the listing. Did 2 resets hard and soft, with the same results. Other machines in the house all working fine and showing what they record. Also, there's about a 2-3 second delay on all key pushes. This is the 1st time a download has effected this machine. Hope this posting helps the cause.

#11 OFFLINE   Capt Don

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Posted 10 February 2011 - 02:38 PM

HR20-700 w/external 1TB drive now choppy playback with pixilation. This can occur as often as every couple of seconds rendering watching recorded material impossible. Reset does not solve (tried multiple times). Performing 'Start Over' sometimes helps. Problem can go away for several minutes and then reappear. Problems playing back with old recorded material or new material. Noticed external disk light in considerable frenzy unlike I've ever seen before.

I wish we had a way to perform a n-1 version firmware download until the current firmware problem is fixed.

Anybody have user workaround(s) for this serious playback problem?


[Also forgot to note that there is considerable delay with remote button commands. System response on List displays very slow and deleting a show even froze-up screen response competely once].

Edited by Capt Don, 10 February 2011 - 02:43 PM.
Add'l info


#12 OFFLINE   papasurf

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Posted 10 February 2011 - 08:10 PM

While I can't say for absolute certain, it look like this new firmware is causing lost frames, a 'stuttering' choppy video.
(sound is normal) Also fast forward looks crappy with half-frames instead of a smoother fast frame rate.
Anyone else seeing this?
(HR24-200)


Hi Tom_D_SL,

I have the same symptoms after the update on two new dvr's. An HR24-200 and an HR-24-500. They were perfect before the new firmware.

#13 OFFLINE   Tom_D_SL

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Posted 11 February 2011 - 03:34 AM

I've confirmed this problem is repeatable. A push button reset fixes it for about 6 hours, then it goes bad again...
Anyone else?

#14 OFFLINE   r34220

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Posted 11 February 2011 - 08:37 AM

While I can't say for absolute certain, it look like this new firmware is causing lost frames, a 'stuttering' choppy video.
(sound is normal) Also fast forward looks crappy with half-frames instead of a smoother fast frame rate.
Anyone else seeing this?
(HR24-200)


I am getting this shuttering on my HR20 as well.
was fine b4 this release 0x458

-----------------------------------
16 Swim
Terrestrial antenna for OTA HD
60" Pioneer Elite PRO-1540HD Plasma - HDMI - HR34
2 - HR20-700,2- R15

#15 OFFLINE   sbelmont

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Posted 11 February 2011 - 02:17 PM

We are getting stuttering on our HR20-700 too. Especially when using MRV to play recordings from other receivers. Everything was fine before yesterday.

#16 OFFLINE   RBTO

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Posted 12 February 2011 - 09:39 PM

First time I've ever seen this - video sat on gray screen with no audio for about 5 seconds this evening at turn-on in my HR20-100. I usually have instantaneous video and audio when I turn it on. All else seems normal and working ok.

#17 OFFLINE   Indiana627

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Posted 13 February 2011 - 05:22 PM

My HR21-100 is still on 0x452 from December and not 0x457 as is stated it should be in the release notes thread. However it is getting the Youtube ability.
Mark

"We named the dog Indiana."
Family Room: HR24-100; WD10EVCS 1TB drive in Antec MX-1; connected via HDMI to Denon AVR-2313CI; 5.1 setup with Boston Acoustics A250 fronts, A225C center, A25 surrounds, ASW650 sub; video to Sony 52W4100 via HDMI; hardwired to Linksys WRT54G
Bedroom: HR21-200 with AM21 & Philips PHDTV1 Antenna, HDMI to Dynex 32" TV; hardwired to Linksys WRT54G
(1) Slimline 3 LBN dish (2 lines direct to each HR2x. No multiswitch.)
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#18 OFFLINE   cbhpi

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Posted 13 February 2011 - 07:05 PM

The morning of February 9th, when I first powered up my HR21-200, it behaved as if it had received a software update. When I checked the software version, it still said 0X452. Today, I forced a software update, but it still says 0X452. Go figure.

#19 OFFLINE   tabrewer

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Posted 14 February 2011 - 05:57 PM

I have a HR21-700 with 0x457.... I am now getting picture & sound freezes. My RF remote or buttons on the receiver don't function each morning until I do a RBR.

#20 OFFLINE   jeepwrang3

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Posted 15 February 2011 - 02:16 PM

My HR20-700 is stuttering when using the remote for any DVR functions since the update. Just thought my unit was acting up but i guess its more widespread.
Long time Lurker, first time poster :nono2:




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