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Posted 22 April 2002 - 02:45 PM
I posted this same question in the Dish network newsgroups, but I thought I would ask here too. Ive had my Dish since november, and its great. Last monday, our signal kept cutting out, and we were getting the pixeling, hope thats the right term, and the acquiring satellite signal messages. We checked our signal strengths, and they were fine. We ran the check switch, came out ok. Unplugged the unit, and removed the smartcard. After that It straightened out. Yesterday, we started getting the same problem, so we called the Dish 1 800 number, and they said are signals were fine, and that they were going to try and link with our unit and try a boost of signal strength, and if that doesnt work, call back and theyll send someone out.
Well, It worked temporarily, and now its back. Our connections were checked a couple months ago, because we were having problems and installation was still under warranty.
They put new connectors on, ran a loop in the lines so moisture doesnt stick to it. Everything was given a go. So now, we might have to call these people back.
Are there any suggestions before I call? Or have I done everything possible? Can a Navy base interfere with my signal? Probably a dumb question, But I have to ask.
Sorry for the long post, and thanks in advance for any advice.
Posted 22 April 2002 - 02:54 PM
I've never heard of such a thing... sounds like they wanted you off the phone. I'd make them come out and figure out the problem.
neil dot derryberry at gmail dot com
Posted 22 April 2002 - 02:58 PM
Anyway, they werent being rude, they told us to call back if it didnt work.
I think that was taken wrong.
Posted 22 April 2002 - 03:04 PM
I answered your post in the newsgroups, but again I am 95% sure its a problem with the connectors. Interferance is getting in somewhere, if its not the connectors then you got a spit in one of your cables.
I am hoping its the first one.
Good luck and again welcome!
Posted 22 April 2002 - 04:49 PM
Will keep you updated
ACK! forgot, theyre supposed to be shipping us the unit, wonder how long that will take?
Posted 22 April 2002 - 04:51 PM
If the problem happens on the 301 then the problem is in the line to which the receiver is hooked to.
Posted 22 April 2002 - 04:54 PM
Guess ill have to hurry and copy the movies I have saved.
Posted 22 April 2002 - 04:55 PM
Posted 22 April 2002 - 04:59 PM