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9 replies to this topic

#1 OFFLINE   sunspot

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Posted 20 March 2011 - 04:00 PM

Is anyone having problems today logging in to their Online Account?

I have the newest Firefox browser. I'm trying to watch a PPV and cannot log into my account.

It hangs when it's connected and then the server times out.

www.dishnetwork.com/redirects/csa_links/default.aspx?csa=account

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#2 OFFLINE   MattG@DISH Network

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Posted 20 March 2011 - 04:10 PM

It's giving me the same time out problem when using Firefox, but loaded perfect when I used IE. Can you try using IE and see if that works?

Matthew "Speedy" Gonzales
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Monday/Tuesday/Thursday/Friday 11a-10p MT.  Off: Weds/Sat/Sun.


#3 OFFLINE   peano

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Posted 20 March 2011 - 06:41 PM

Same here with Firefox. Times out.

#4 OFFLINE   MattG@DISH Network

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Posted 20 March 2011 - 06:43 PM

The issue seems to only be with firefox, been getting a lot of reports on it. So I'll just say the normal "we're aware of the problem, and working on a fix".

Matthew "Speedy" Gonzales
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Monday/Tuesday/Thursday/Friday 11a-10p MT.  Off: Weds/Sat/Sun.


#5 OFFLINE   wafflejuice

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Posted 21 March 2011 - 05:13 AM

The issue seems to only be with firefox, been getting a lot of reports on it. So I'll just say the normal "we're aware of the problem, and working on a fix".


Please do. For a Mac user the only other supported DRA viewing option is Safari, but you have to force it from 64-bit to 32-bit to get the Sling plugin to work.

#6 OFFLINE   olguy

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Posted 21 March 2011 - 07:40 AM

It won't work in FF or Chrome this morning.
Just another old geezer killin' time till time kills me.

#7 OFFLINE   Jon W

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Posted 21 March 2011 - 09:14 AM

Same problem here. No luck getting to account management with FF but it worked fine with explorer. Thanks for the info.

#8 OFFLINE   russ9

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Posted 21 March 2011 - 05:54 PM

Still broken. I guess the web guy is out today.
.
.
Dishing it up since 4-4-1997
vip722K hooked up to a bunch of stuff. Like a bigger TV.

Soon to be on Dish network, explained by a BBC spokesman

#9 OFFLINE   MattG@DISH Network

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Posted 21 March 2011 - 06:15 PM

Sorry, I got word earlier today that IT was working on the problem, but I was not given any ETA to fix.

Matthew "Speedy" Gonzales
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Monday/Tuesday/Thursday/Friday 11a-10p MT.  Off: Weds/Sat/Sun.


#10 OFFLINE   Jhon69

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Posted 22 March 2011 - 08:53 AM

Sorry, I got word earlier today that IT was working on the problem, but I was not given any ETA to fix.



I sent a request the other day(email to webmaster) to see if Dish Network could enable their Connectivity Tool for the VIP922(under requirements) for Google Chrome 10 since it's the fastest browser out there. It would give the best results for those wanting to use the 922.Don't know if this issue is related to this problem.




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