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Guest Message by DevFuse

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HR24 Fan Repair?


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89 replies to this topic

#51 OFFLINE   Rich

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Posted 01 April 2011 - 12:25 PM

Send it back with B bands and power cord attached and it will get a technical refurb instead of just being sent back out. Put a big piece of masking tape on the lid saying "bad fan". They'll find it.


Ah Matt, ever the optimist...:lol:

Rich

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#52 OFFLINE   Rich

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Posted 01 April 2011 - 12:28 PM

Most people wouldn't admit that.... !rolling

Kudos for being honest. ;)


I've done it too. It's one of those "Oh no" moments like when your BD player goes south and you return it with a brand new disk in it.

Rich

#53 OFFLINE   Rich

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Posted 01 April 2011 - 12:29 PM

Yeah...but does it have a good fan? :lol:


I don't honestly know how many TiVos and HRs I've had, but I've never had a fan go bad. That I know of. And you know pretty quickly, I'd imagine.

Rich

#54 OFFLINE   matt

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Posted 01 April 2011 - 01:12 PM

Ah Matt, ever the optimist...:lol:

Rich


Pull the plug on the fan and let it dangle out one of the vents then. :)
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#55 OFFLINE   hdtvfan0001

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Posted 01 April 2011 - 01:30 PM

Pull the plug on the fan and let it dangle out one of the vents then. :)

:lol::lol::lol:

Folks get your point (or should) that with some form of indicating a defect...it follows a different path when DirecTV gets it back, in terms of testing and refurbishing.
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#56 OFFLINE   tcusta00

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Posted 02 April 2011 - 11:45 AM

Good news / bad news.

Good news - I opened the case without incident.

Bad news - the new fan is just as loud (and maybe even louder) than the old fan. Yes, I'm sure it's the fan that's making the noise because I unplugged it while the unit was powered up and it went silent.

Is it the fan or just my oversensitive ears? I've never noticed a fan noise before the past couple of months though.
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#57 OFFLINE   tcusta00

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Posted 02 April 2011 - 11:52 AM

Couple photos of the operation... first re-purpose the obsolete Blockbuster card.

Photo Apr 02, 1 47 03 PM.jpg

Inside... removed the foam tape that surrounded the old fan and stuck that on the new fan so it fit in the slot. FYI - a fan thicker than 10mm (up to 15mm I think) will fit in that space. The foam tape around it makes the smaller fan tighter in the slot.

Photo Apr 02, 1 47 48 PM.jpg

Edit: Here's a link to the fan I bought, 6.98 shipped: http://www.newegg.co...N82E16835119049

Edited by tcusta00, 02 April 2011 - 11:58 AM.


#58 OFFLINE   P Smith

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Posted 02 April 2011 - 12:08 PM

Usually, man's aging do affect hearing negatively. ;)

#59 OFFLINE   tcusta00

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Posted 02 April 2011 - 12:43 PM

Usually, man's aging do affect hearing negatively. ;)


That would make sense if I had trouble hearing things.

#60 OFFLINE   P Smith

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Posted 02 April 2011 - 02:11 PM

Did you try to peel off center's sticker and drop oil into?

#61 OFFLINE   Rich

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Posted 02 April 2011 - 02:18 PM

Usually, man's aging do affect hearing negatively. ;)


If that were the case, he wouldn't be complaining about the noise.....:lol:

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#62 OFFLINE   Rich

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Posted 02 April 2011 - 02:22 PM

That would make sense if I had trouble hearing things.


Can you describe what you are hearing? Perhaps an analogy? I know it's hard to describe sounds. Now you've got me curious. I've had a lot of experience with big to huge fans and it's usually a balance problem, but I don't think those fans would have a balance problem.

Rich

#63 OFFLINE   P Smith

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Posted 02 April 2011 - 03:05 PM

Perhaps a drop of oil will help ?

#64 OFFLINE   Rich

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Posted 02 April 2011 - 03:45 PM

Perhaps a drop of oil will help ?


He's getting the noise with two fans. The new one must have been shipped with the proper lubrication in place and the HR he has had a "new" fan in it. Hard to believe he has the same problem with both fans because of a lack of lubrication. Not impossible, but pretty improbable. I think.

I gotta take a look at his pictures again. This is interesting.

Rich

#65 OFFLINE   RobertE

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Posted 02 April 2011 - 05:15 PM

If it came as refuebushed, then possible .


A refurbished fan bought "new" for $7? Uh ok.
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#66 OFFLINE   RobertE

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Posted 02 April 2011 - 05:17 PM

Tom, is it that both fans are making a grinding type noise, or are the just running full blast at times.

If it's the latter, it's possible that the HD is reporting a false temp, causing the box to think it's running hot, or the fan controller is loosing it's mind, either way it's turning the fan on full.

I also think it was the past NR or perhaps the one before, that the fan speeds became a bit more agressive.
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#67 OFFLINE   tcusta00

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Posted 02 April 2011 - 06:36 PM

It's quieter than it was. I think i jumped the gun on calling it louder because when you power the DVR on it spins the fan to the max after a minute. I think I was hearing max speed and equated that to the noisier fan that was in it before. I can still hear it but it's a tolerable "whirrr" that I've come to expect from any DVR fan.


I'll report back if i think it's running hotter/faster. Right now it's reading 118 degrees. No clue what the norm is for this unit as this is the first time I've ever looked.

#68 OFFLINE   RobertE

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Posted 02 April 2011 - 07:27 PM

It's quieter than it was. I think i jumped the gun on calling it louder because when you power the DVR on it spins the fan to the max after a minute. I think I was hearing max speed and equated that to the noisier fan that was in it before. I can still hear it but it's a tolerable "whirrr" that I've come to expect from any DVR fan.


I'll report back if i think it's running hotter/faster. Right now it's reading 118 degrees. No clue what the norm is for this unit as this is the first time I've ever looked.


I hear ya on the bootup noise. Sounds like a turbine spooling up. I think they went to agressive on the fan test speed.

For comparison, my HR24-100 shows 117 with ambient room temp of 68.
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#69 OFFLINE   matt

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Posted 02 April 2011 - 09:29 PM

The fan in my -100 sounds like a firetruck starting its siren. Whir!
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#70 OFFLINE   hdtvfan0001

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Posted 03 April 2011 - 06:15 AM

Just for comparison...my HR24-100 is mounted in a rack shelf in the Home Theater here.

When all equipment is off...and no other sounds are in the room....I can walk right up to the front of the HR inches away and barely hear the hard drive, and certainly even less, the fan. This includes when it is in recording or playback mode.

The same holds true for getting in the back side of the unit and directly viewing/hearing it.

In both cases, I can easily feel a good outbound airflow fromhe unit with my hand.

If folks are hearing fan sounds loud enough in a regular room that is disturbs them...something may very well be wrong with their unit. Its more annoying than functional.
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#71 OFFLINE   Rich

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Posted 03 April 2011 - 10:56 AM

Just for comparison...my HR24-100 is mounted in a rack shelf in the Home Theater here.

When all equipment is off...and no other sounds are in the room....I can walk right up to the front of the HR inches away and barely hear the hard drive, and certainly even less, the fan. This includes when it is in recording or playback mode.


That's the way my two 24-500s sound. Quiet.

Rich

#72 OFFLINE   Johann Cat

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Posted 03 June 2012 - 04:21 PM

Let me speak plainly for people thinking of replacing the fan on an HR24, and removing the case of an HR24 as many posts on the subject do not speak plainly:

One can use strips cut from old credit or ID cards and shim the latches of the case open. The latches are pictured in another discussion of the HR24. Search for: anleva, am7crew, picture.

The lid comes off easily. The shell is U-shaped, and the chassis comes out with some modest prying. There are no other tabs or latches to be concerned about other than those pictured that need to be held open with the card-made-tools. This operation is not an ordeal.

The good sense of doing this:
D* can ask at least $100 for a replacement DVR.
The only thing wrong with my DVR is a dead (not just noisy, but
kaput, bearing-gone, dead) fan.

This repair takes <15 minutes and a $5 fan.
The OEP is available on ebay. Search for: HR24 fan.

#73 OFFLINE   Scott Kocourek

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Posted 03 June 2012 - 04:30 PM

If the receiver is overheating because of the fan not working then call DIRECTV and they will replace it for $19.99 W/O protection plan and free with the protection plan not $100.

I would not recommend opening a leased box for any reason, if it's owned and you want to then decide for yourself.

 


#74 OFFLINE   Johann Cat

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Posted 03 June 2012 - 04:52 PM

I did call DTV. I talked to them longer than an actual repair would take. The result: first, they offered to sell me a DVR (not HD) for $50. It wasn't until I asked that they revealed this wasn't even an HD-DVR and thus useless to me. Then, their next best offer was $100 for a HR24 replacement. I have been a DTV customer since 2004. I like my outcome, which cost $5, and preserved the contents of my hard-drive, better than those options.

#75 OFFLINE   Scott Kocourek

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Posted 03 June 2012 - 05:03 PM

For anyone that may be worried of getting billed the full price of the receiver for opening it the earlier suggest solution is not for you.

If you called DIRECTV to troubleshoot a HDDVR and they could not fix it, they will send you an equivelant model (HDDVR)
They do not send SD receivers as replacements for HDDVR's.

 





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