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Guest Message by DevFuse

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Self Install Upgrade

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3 replies to this topic

#1 OFFLINE   drprwnap


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Joined: Apr 02, 2011

Posted 02 April 2011 - 02:59 PM

I've been a DirecTv customer for a few years with non-HD service. I want to upgrade to HD and do a self install. When I called, they said there was no way to ship the dish to me and would have to send out a tech. Anyone else have this issue? Is there any way to get the dish shipped? Thanks in advance for any help.

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#2 OFFLINE   Davenlr


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Posted 02 April 2011 - 03:06 PM

For a self install HD installation, you either need to accept their install if you want the dish free, or buy your own from a local dealer or solidsignal.com. I bought my SWM dish/lnb from a local dealer for about $100.

DirecTv HR24x2 Whole Home with 39" high gain KaKu dish, Roku3,SageTv 8 TB Win8 Server -> DVDO Edge-> Denon AVR, Klipsch KB15's/Panasonic 55ST60 plasma"

#3 OFFLINE   BattleZone


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Posted 03 April 2011 - 10:07 AM

DirecTV does not support self-installs, because they've learned that most of the time, they end up having to come out and re-do everything anyway, and that self-install customers have low satisfaction with the system.

So, if you *really* must have a self-install, you'd have to buy what you needed from a retailer. No discounts that way, but you'd get the self-install that you wanted.

Commercial & Residential Satellite System Design & Installation
DirecTV, Dish Network & Free-To-Air

#4 OFFLINE   mcbeevee


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Joined: Sep 18, 2006

Posted 03 April 2011 - 11:51 AM

Click here to see Directv dishes at solid signal.


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