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HR20/21/22/23/24, H21/23/24/25 & R22 (National Release) - Issues/Discussion


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619 replies to this topic

#526 OFFLINE   onan38

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Posted 07 July 2011 - 01:39 AM

My HR21-100 is scrolling the guide really fast.Fastest i've had for awhile and is taking the channel numbers i'm putting in really well. But i will give it time to settle in and hope in 12 or so hours it will be as fast as it is now. (Fingers crossed.) LOL!

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#527 OFFLINE   BubblePuppy

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Posted 07 July 2011 - 01:52 AM

HR20-700 still restarting 3:24 eastern time


My HR20-700 received 0x4aa not 04a7, at 2:29am while I was watching a show.
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#528 OFFLINE   BubblePuppy

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Posted 07 July 2011 - 02:01 AM

.. At 2:29am while I was watching a show. I'm sure someone will start the Official thread soon. Too early to tell if response time will be improved, one can only hope.
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#529 OFFLINE   sbuckler

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Posted 07 July 2011 - 04:20 AM

I have been following all of the posts regarding sluggish behavior feeling lucky it has not happened on any of my 7 dvrs. Well, last night, I had a very slow (30 sec) first channel change on one of my 24-500. With this problem not affecting all dvrs and some getting this problem later than others, no wonder D* is having problems finding the solution.

#530 OFFLINE   Caddo-Miller

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Posted 07 July 2011 - 04:37 AM

After the download of 04a7, it was initially taking about 20 seconds for the Guide to appear on my HR22-100. However, it now appears to have improved significantly and is much more responsive.

Edited by Caddo-Miller, 07 July 2011 - 04:57 AM.

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#531 OFFLINE   MysteryMan

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Posted 07 July 2011 - 04:43 AM

Got 4xa7 to HR21-700. Is this the guide data/slowdown fix that's been discussed?


My HR22-100 was upgraded to 0x4a7 this morning. The slow response times to channel changing and menu surfing are gone.
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#532 OFFLINE   MysteryMan

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Posted 07 July 2011 - 04:52 AM

My HR22-100 was upgraded to 0x4a7 this morning. Big improvement. Response time to channel changing is six seconds or less. Menu surfing and scrolling are very fast.

Edited by MysteryMan, 07 July 2011 - 05:11 AM.

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#533 OFFLINE   usnret

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Posted 07 July 2011 - 06:15 AM

I got 0x4a8 this morning and things seem to be faster, but we will see (on my 24-500).

#534 OFFLINE   MoInSTL

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Posted 07 July 2011 - 06:50 AM

nope... still slow as molasses rolling uphill in a thunderstorm.... <sigh>


I got 0x4a7 overnight. While not hanging or as slow, I am doing a reset from the menu right now. Have you tried that or an RBR?

#535 OFFLINE   hdtvfan0001

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Posted 07 July 2011 - 07:02 AM

From the reports to date...it appears this was an update to correct varied degrees of guide speed.
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#536 OFFLINE   Richierich

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Posted 07 July 2011 - 07:08 AM

I received the 0X4A8 this morning at 3:30 A.M. and now my Channel Changing is Fast again.

It is definitely a Software Problem that was Fixed by this Emergency Software Pushout.
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#537 OFFLINE   poppo

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Posted 07 July 2011 - 10:32 AM

My two HR20-700s and one HR20-100 got 0x4aa (again??) last night. I thought this was the last NR version (which I already had). So maybe they just did an internal tweek and did not change version numbers. All receivers had rebooted and show today's date as the getting the upate. We shall see.

#538 OFFLINE   Jeremy W

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Posted 07 July 2011 - 12:45 PM

So maybe they just did an internal tweek and did not change version numbers.

Nope, you're just mistaken on the previous version number. No matter how small the tweak is, the version number will always change.

#539 OFFLINE   Carl Spock

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Posted 07 July 2011 - 12:54 PM

According to this thread, the previous version of the HR20 software was 0x4a9. With the last few night's downloads, it is now 0x4aa.
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#540 OFFLINE   NewView

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Posted 07 July 2011 - 12:58 PM

I received the 0x4a7 update this morning and immediately thereafter the channel change and guide scrolling was substantially faster ... however, this afternoon the guide scrolling is once again exhibiting slow scrolling.

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#541 OFFLINE   Coca Cola Kid

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Posted 07 July 2011 - 01:16 PM

My HR22-100 was upgraded to 0x4a7 this morning. The slow response times to channel changing and menu surfing are gone.


Same here. I thought my DVR was broken. I'm glad I didn't have to buy a new one.

Edited by Coca Cola Kid, 07 July 2011 - 01:34 PM.


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#542 OFFLINE   poppo

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Posted 07 July 2011 - 01:47 PM

Nope, you're just mistaken on the previous version number. No matter how small the tweak is, the version number will always change.


I guess what cause the confusion is that there is a thread titled 'HR20-700 received 0x4aa.. ' in the other area, and it was 'moved' to this one that is from the last NR. So clicking the link took me to the top of this one. It should have been made into a separate thread IMO, as now this thread is a hodge podge of different versions.

#543 OFFLINE   Jeremy W

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Posted 07 July 2011 - 01:49 PM

It should have been made into a separate thread IMO, as now this thread is a hodge podge of different versions.

I see where you're coming from, but on the other hand the change was probably so insignificant that it really doesn't justify a new thread.

#544 OFFLINE   dtaylor3

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Posted 07 July 2011 - 02:08 PM

What am I missing? I use to use the yellow button to get to bookmarks which I set in a recorded show. How do I do it with this new release (0x4a6)?

DVR: HR22-100

Press and hold for 3 seconds either the RW or FF button, depending on where the bookmark is in relation to where you are in the program, and it takes you to the next bookmark. Also to set, pause where you want the bookmark then press the green button. I haven't figured out how to delete a bookmark yet though.

#545 OFFLINE   Jeremy W

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Posted 07 July 2011 - 02:33 PM

I haven't figured out how to delete a bookmark yet though.

Can't be done.

#546 OFFLINE   bobfrapples

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Posted 07 July 2011 - 03:03 PM

I got the 4a8 firmware on my HR24 last night, so menus and channel changse seem normal again. But rewinding and watching recorded material is still freezing and hiccuping. I hope the last couple weeks of software glitches and occasional resets did not fry my hard drive.

#547 OFFLINE   Jeremy W

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Posted 07 July 2011 - 03:06 PM

But rewinding and watching recorded material is still freezing and hiccuping. I hope the last couple weeks of software glitches and occasional resets did not fry my hard drive.

If you pause Live TV for a few seconds and start playing again, so you're behind live, do you experience the freezing and hiccuping?

#548 OFFLINE   texasbrit

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Posted 07 July 2011 - 04:44 PM

For the recent slowdown issue, see http://forums.direct...rtalPageId=1002

#549 OFFLINE   poppo

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Posted 07 July 2011 - 04:45 PM

I see where you're coming from, but on the other hand the change was probably so insignificant that it really doesn't justify a new thread.


Given the number of people who were reporting the problem and this 'emergency' update, IMO it was significant enough to have it's own thread instead of getting tacked onto the end of an old one.

#550 OFFLINE   lyradd

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Posted 07 July 2011 - 05:20 PM

Got the 0x4a7 update early this morning. Took about 15 seconds for my HR22-100 to turn on. Thought I had another dead machine. Now all I can say is WOW! The guide, channel changes, even several layers of menus (which would slow this machine to a crawl) are a lot faster. I hope this speed holds up because it's nice to have a responsive DVR for once. Nice work DirecTV!!! :hurah:




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