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DirecTV Service Suspended, can I reactivate for one day?


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12 replies to this topic

#1 OFFLINE   flashburn

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Posted 08 June 2011 - 04:35 PM

I currently have my DirecTV service suspended. Is it possible just to reactivate my service for a day or two, and then suspend it again? I kind of want to reactivate in order to watch the Le Mans race this weekend.

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#2 OFFLINE   litzdog911

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Posted 08 June 2011 - 05:22 PM

I doubt it. I think the minimum is probably 30-days. But you can't continually suspend your account, either. Have you called to ask them?
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#3 OFFLINE   Beerstalker

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Posted 08 June 2011 - 05:24 PM

As far as I know you can only suspend you account once in any 12 month period for a maximum of 6 months. So if you take it off suspension you will have to keep it active until 1 year from when you originally put it on suspension. For example if you suspended in March and unsuspended this weekend you would have to keep your service active until next March before you could susped it again.
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#4 OFFLINE   MysteryMan

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Posted 08 June 2011 - 05:27 PM

As far as I know you can only suspend you account once in any 12 month period for a maximum of 6 months. So if you take it off suspension you will have to keep it active until 1 year from when you originally put it on suspension. For example if you suspended in March and unsuspended this weekend you would have to keep your service active until next March before you could susped it again.


They will waiver the six months if more time is needed. They did it for me when I closed on my house two years ago.

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#5 OFFLINE   flashburn

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Posted 08 June 2011 - 05:29 PM

Ah, okay, thanks guys. I figured there would have to be some sort of restriction on it. I was only planning on reactivating for NHL playoffs if my team makes it in. I guess that wouldn't really work either, since I'd only need it for like 2 months max. I guess I'll go ahead and just cancel my service outright then, seems pointless to just keep it suspended.

#6 OFFLINE   flashburn

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Posted 08 June 2011 - 05:29 PM

They will waiver the six months if more time is needed. They did it for me when I closed on my house two years ago.


Okay, that was what I was told initially, I can just keep suspending every six months.

#7 OFFLINE   MysteryMan

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Posted 08 June 2011 - 05:34 PM

Okay, that was what I was told initially, I can just keep suspending every six months.


Not what I said. Policy is one suspention in a twelve month period up to six months long. They will waiver the six month rule if more time is needed. You can only suspend service once in a twelve month period. Not every six months.

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#8 OFFLINE   flashburn

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Posted 08 June 2011 - 05:40 PM

Not what I said. Policy is one suspention in a twelve month period up to six months long. They will waiver the six month rule if more time is needed. You can only suspend service once in a twelve month period. Not every six months.


Miscommunication, I understand what you are saying. They told me if I'm not ready to reactivate after six months I can just have them put it on hold again for another six months.

#9 OFFLINE   Beerstalker

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Posted 08 June 2011 - 05:42 PM

Not what I said. Policy is one suspention in a twelve month period up to six months long. They will waiver the six month rule if more time is needed. You can only suspend service once in a twelve month period. Not every six months.


This is why I left that part out, didn't want to make it more confusing:D.

What MysteryMan is saying is sometimes they will allow you to extend the 6 month suspension for a longer period of time. For example allow you to suspend for a total of 8 months if you are moving, remodelling, etc.

I don't think they waiver much on only allowing one suspension per year. Otherwise people would just call up and suspend all the time rather than keeping the service. Have service for 2 months, suspend for a month, keep it for 3 months, suspend for 4 months, etc. They don't want to bother with people trying to do that.
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#10 OFFLINE   MysteryMan

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Posted 08 June 2011 - 05:56 PM

This is why I left that part out, didn't want to make it more confusing:D.

What MysteryMan is saying is sometimes they will allow you to extend the 6 month suspension for a longer period of time. For example allow you to suspend for a total of 8 months if you are moving, remodelling, etc.

I don't think they waiver much on only allowing one suspension per year. Otherwise people would just call up and suspend all the time rather than keeping the service. Have service for 2 months, suspend for a month, keep it for 3 months, suspend for 4 months, etc. They don't want to bother with people trying to do that.


You are correct. I was granted a waiver and given additional time on my suspended service due to long closing on my house (8 months).

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#11 OFFLINE   nottellingyou

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Posted 08 June 2011 - 08:46 PM

This is why I left that part out, didn't want to make it more confusing:D.

What MysteryMan is saying is sometimes they will allow you to extend the 6 month suspension for a longer period of time. For example allow you to suspend for a total of 8 months if you are moving, remodelling, etc.

I don't think they waiver much on only allowing one suspension per year. Otherwise people would just call up and suspend all the time rather than keeping the service. Have service for 2 months, suspend for a month, keep it for 3 months, suspend for 4 months, etc. They don't want to bother with people trying to do that.


This is correct. They will sometimes (depending on representative) extend for a short period, but you have to bear in mind that whatever amount of time that you account is suspended, it also suspends your agreement. So if you suspend your acct for 6 months it will add 6 months to your agreement end date, increasing your early cancellation fee if that is what you decide to do.

#12 OFFLINE   dpeters11

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Posted 09 June 2011 - 05:16 AM

I don't think the fee is actually increased, it just doesn't go down.

#13 OFFLINE   RACJ2

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Posted 09 June 2011 - 10:27 PM

I know someone who only activates his account for the NFL season. He tells them its their summer home and they are suspending service while they are up north. He's been doing it for about the past 10 years and has had no problem doing this.
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