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Guest Message by DevFuse

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Search Issues

hr34

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7 replies to this topic

#1 OFFLINE   The Merg

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Posted 10 June 2011 - 10:56 PM

I noticed some issues when performing searches via a HD-DVR, HD receiver, and the DirecTV app for iPhone.

I wanted to perform a search for The Protector and was not in front of a TV, so I pulled up the DirecTV app on my iPod Touch. When I typed in Protector for the search, the only result I received was I Am Number Four. Obviously, I thought that was a strange result.

While at a friend's house, I punched in a keyword search for The Protector and it came back with 3 results, the last of which was for the TV show. When I selected the show, it told me that there no results that matched even though the series premier is this coming Sunday, which was only 4 days away.

I then tried the Smart Search on my HR24 and it found the show as well as the upcoming airings of the show.

Has anyone else seen these type of strange results with the DirecTV iPhone app and keyword search via a receiver?

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


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#2 OFFLINE   Go Beavs

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Posted 11 June 2011 - 07:16 AM

Mmmm... I found it on the iPad app just fine. It was the only result in the search using "The Protector". I'm checking my HR22 now...

EDIT: Same result on my HR22 also. Smart Search found it just fine.

Edited by Go Beavs, 11 June 2011 - 07:22 AM.

Genie, Hx2x, nomad
D* customer since Oct '99


#3 OFFLINE   The Merg

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Posted 13 June 2011 - 05:20 PM

Mmmm... I found it on the iPad app just fine. It was the only result in the search using "The Protector". I'm checking my HR22 now...

EDIT: Same result on my HR22 also. Smart Search found it just fine.


Try the search with just "Protector" on the iPad. It seems that Smart Search works fine. It was a keyword search on the receiver and the DirecTV app that had the issues.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#4 OFFLINE   Go Beavs

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Posted 13 June 2011 - 05:42 PM

Try the search with just "Protector" on the iPad. It seems that Smart Search works fine. It was a keyword search on the receiver and the DirecTV app that had the issues.

- Merg


Just tried it on the app (using "Protector") and it gave me a folder for "The Protector" and listed all the episodes inside it. "The Protector" and "Protector" gave the same results on my iPad.

Not sure why you are getting different ones... :confused: Maybe Earl saw this thread and fixed it for you. :D

Genie, Hx2x, nomad
D* customer since Oct '99


#5 OFFLINE   The Merg

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Posted 13 June 2011 - 05:52 PM

:lol:

Well, the iPad app and the iPod apps are different.

Can someone else confirm the issue with the iPod app?

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#6 OFFLINE   The Merg

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Posted 13 June 2011 - 06:12 PM

Well, I just checked again and the iPod app seems to be working correctly now. I'll have to have my friend with the receiver check the Keyword search to see if that is working now too.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#7 OFFLINE   Go Beavs

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Posted 13 June 2011 - 10:48 PM

:lol:

Well, the iPad app and the iPod apps are different.

Can someone else confirm the issue with the iPod app?

- Merg


Ohh, sorry, I didn't see it was the iPhone app. I guess I was reading a little too fast.

Glad to see the app is working for you now though. :)

Genie, Hx2x, nomad
D* customer since Oct '99


#8 OFFLINE   looter

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Posted 13 June 2011 - 11:52 PM

I've found search to be pretty poor and unreliable on the iPhone app.
Home: (1) HR21-700 w/AM21, (1) HR22-100
Office: (1) H23, R22 Make that R16-300 (never trust DIRECTV when they tell you what receiver you’re getting).
DIRECTV since 1995





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