After some reading here I am still pretty lost as to what the "Pro Installer" did vs what he should have done. It all may be on the up and up but since he has to come back to install a modem of some sort, I wanted to arm myself with a little more knowledge.
Here's the situation:
Upgrading from HD service to HD DVR with Whole Home and the Cinema kit.
I had two H21-100 but swapped the living room RX to an HR24-200 with a new RC65RX remote. In the bedroom, he installed the "Connected Home Adapter" DECA 1MR0-01 to the remaining H21-100.
The installer changed the LNB on the dish from one with three nodes to one with a single node. He also cut one of the two wires coming from the dish into the house and capped it. He didn't install the retaining nuts on the new LNB and when I asked about it, he said they weren't necessary. He took both of them off to remove the old one.
In the attic he installed a "Power Inserter" on the sat line and a DPD2 diplexer on the internet line. He said that since I have Comcast internet instead of AT&T he would have to install their modem despite me having a Netgear wireless router. Of course despite the 9 day advanced notice of installation he didn't have the modem available... He said he would have to install a second diplexer downstairs with my current Comcast Surfboard SB4200 modem.
My questions are:
Is what he is telling me accurate or am I being fed some crap? I don't understand the need for the diplexers and additional modem. The run from my router to the HD DVR would be about 80' and have to be fished through the walls to go with a hard wire or I would do that myself. I have wireless so if the RX is wireless, why do I need the other modem?
1. Are the bolts on the LNB really optional or was he just lazy?
2. Given the equipment I have and that he installed, does it appear to be done correctly or do any of you notice any issues?
3. Will all this diplexing hurt my internet service? I play online games (COD, BFBC etc) so speed is very important to me. I have three computers on almost full time and three Nintendo DSI's sporadically running on the net already lol.
4. He told me I could just throw away the old LNB. Is that normal? Seems like a waste when it appeared to otherwise work fine.
The old remote I have works fine with my Olevia TV, but no matter what I do I can't get the current remote (RC65RX) to turn the TV off. I think he was supposed to have programmed it but did not... Are there any known issues with the new remotes? None of the listed codes nor 11191 scan code worked for me. I don't remember what we used on the old remote. Is the new remote even necessary or that much better?
Overall the picture quality is great and the DVR function works fine. I can't test the Cinema part until I get their modem though.
Any help, input or advice is appreciated. I included pics since a lot of the posts I read asked the poster to confirm they were listing the right parts or models.
Edited by Rik756, 02 July 2011 - 03:17 PM.