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Guest Message by DevFuse

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VIP612 rebooting


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29 replies to this topic

#26 OFFLINE   beandaddy

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Posted 12 July 2011 - 08:10 PM

Thanks.
No more word from dish lady

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#27 OFFLINE   Ortho Stice

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Posted 20 July 2011 - 08:24 PM

There are 4 outlets these have been plugged into. There is one on either side of the TV area and two behind the TV.
I'd like to hear what they tell you.
I just heard from the dish lady, they're talking to techs there on mine.


Sorry for the delay...after I talked to the tech on the 5th, I had to call him back on the 14th to ask when they were coming out. He said his boss was supposed to have come out the week before to check it out. The boss called me back at 5 that night, and put me through to customer service while he stayed on the line. He told the customer service lady, to paraphase, "I've got an extremely disgruntled longtime customer here...we've been out to his house numerous times and found no problems. I know the 622 has some issues...is there anyway we can get this guy a 722?" No problem! ...Of course I had to re-up for another 24 months of service. But what's another contract with Dish Network?

A new guy came out on Sunday and hooked the 722. He said "the outlet tested fine." Pretty good for someone who's "not an electrician" (see previous post). I've watched 3 Mariner games since then with nary a flicker. I'm prepared to call this case closed. If anybody has any theories as to why a certain channel could cause random reboots I would love to hear them. West coast bias? Poltergeist? Good luck to anybody with these issues!

#28 OFFLINE   beandaddy

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Posted 21 July 2011 - 09:01 PM

Dish replaced it with a 722. The 612 always seemed to do it at the worst times. Oscars best picture goes to... penalty kicks for women's world cup. Announcing bin laden was dead. Etc.

#29 OFFLINE   SparkynMS

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Posted 07 August 2011 - 06:36 PM

I had the same issue for 8 months. Went thru 4 612's. Finally got them to replace it with a 722 with no contract extension and no $10/mo price increase for the 1st year.

#30 OFFLINE   beandaddy

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Posted 11 August 2011 - 12:17 PM

I had the same issue for 8 months. Went thru 4 612's. Finally got them to replace it with a 722 with no contract extension and no $10/mo price increase for the 1st year.


I thought I had a similar agreement. Just got my bill and it is almost 4x normal.




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