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Guest Message by DevFuse

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"Gift" Surprise


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31 replies to this topic

#26 OFFLINE   mini1

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Posted 16 July 2011 - 11:23 AM

I read an article a couple months ago that said something like only 19% (not positive about that number) have HD service. I had HD TVs for a couple years before I switched. Don't remember why I bought them.

Rich


I wouldn't be surprised if this were true. Between 70-80% of American households now have at least one HDTV. That means that ~50-60% of HDTV's are being fed either an analog signal or SD signal. The service providers need to do a better job of selling HD service. The TV manufacturers have done the job of selling the physical product.

'just plug that cable line into the back of the HDTV and it will turn your signal into HD..... magically.'

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#27 OFFLINE   Tybee Bill

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Posted 16 July 2011 - 11:34 AM

Only new customers are getting free HD for life. Current customers can get it free for 24 months with auto bill pay.

Can I get $10 off? I have had autobillpay and will continue. Nobody offered it. I was on phone with them today about a billing address issue and nothing. Is this for new HD users or new users period?

Subscriber since Feb 2002
HR22-100, H23-600, HR44-500, c41-700, C41-700, C41-700 
Network using DECA.


#28 OFFLINE   joe diamond

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Posted 16 July 2011 - 01:12 PM

I wouldn't be surprised if this were true. Between 70-80% of American households now have at least one HDTV. That means that ~50-60% of HDTV's are being fed either an analog signal or SD signal. The service providers need to do a better job of selling HD service. The TV manufacturers have done the job of selling the physical product.

'just plug that cable line into the back of the HDTV and it will turn your signal into HD..... magically.'


As a PrimeStar installer my best quote was..." "Hold on there...you don't want to tighten them bolts do you? How will that dish rotate to follow the satellite?"

And then when they got converted to Directv....."damn! If I'da knowd that new dish was so little I'da kept the big one out back."

The old standby = "Searching for Satellite!...daddy, daddy...this man done nailed the satellite to the roof....it is right up there!"

So, as you correctly point out.........'just plug that cable line into the back of the HDTV and it will turn your signal into HD..... magically.' is strange to some but to others....not so strange.


Joe

#29 OFFLINE   Tybee Bill

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Posted 17 July 2011 - 09:37 AM

They gave me Showtime for 3 months. Just said it was for being a loyal customer. Probably won't even watch it but it's free.

This is what I got when I asked for my gift. Apparently they will tell you that you have a gift, even when you don't:
We apologize if you received notification of a gift in error. Our team is
working to prevent this from happening again. Rest be assured that I've
forwarded your comments to our DIRECTV's Management Team, who review every
suggestion, inquiry and complaint for trends from our most important customers
to determine what changes should be considered.

Subscriber since Feb 2002
HR22-100, H23-600, HR44-500, c41-700, C41-700, C41-700 
Network using DECA.


#30 OFFLINE   Beerstalker

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Posted 18 July 2011 - 04:04 PM

Can I get $10 off? I have had autobillpay and will continue. Nobody offered it. I was on phone with them today about a billing address issue and nothing. Is this for new HD users or new users period?


Yes, if you call in and ask for 24 months of free HD Access for having Auto-Billpay they should be able to add it for you. If not hang up and try again.

They don't just offer everyone these discounts you have to ask for them.
Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes and dreams. If I didn’t drink this beer, they might be out of work and their dreams would be shattered. Then I say to myself, "It is better that I drink this beer and let their dreams come true than be selfish and worry about my liver."
-by Jack Handy

#31 OFFLINE   walker

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Posted 18 July 2011 - 06:48 PM

I have the same "gift" message on my account as well, but the last time it said that and I called to check on it I was told that even though I had been a loyal customer for years with pretty much every package you can have, I didn't pay a few bills on time in the past so that disqualified me from receiving the "gift."
hdmi>hr20-700

#32 OFFLINE   Xsabresx

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Posted 19 July 2011 - 08:22 AM

I got just the opposite. I never look at my bill because the amount is always the same (to the penny) month after month. Last month I went to pay my bill and it was $5 cheaper. I looked the bill and found I had $5 off for 3 months. I was never notified.

since 2001

HR20-700 -- LG 55LH55 LCD
HR23-700 -- Sony KDL-60EX500 LCD
HR21-100 --Vizio VA26LHDTV10T
HR24-500 -- Samsung UN32EH5000FXZA

 




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