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Guest Message by DevFuse

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HR22 Rebooting


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2 replies to this topic

#1 OFFLINE   RoyGBiv

RoyGBiv

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Posted 02 August 2011 - 02:25 PM

3 of the last 5 nights my HR22 has rebooted. It only happens in the middle of the night when no one is watching or recording, so I have no idea if there is any warning message before it does.

It is on the latest software (which downloaded about 2 weeks ago when I had also noted it had rebooted overnight). It is also as slow as ever, but as far as I can tell, it is working normally otherwise. I only know it's rebooted because when I go to "list," I have to change it back to local playlist every time it happens.

Is this likely a sign it's giving up the ghost? I actually wouldn't mind as I might get an HR24 in its place if I return it (though I know it's not really likely), and it would be an excuse to add an external drive for more storage.

Any thoughts?

SMK

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#2 OFFLINE   Stuart Sweet

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Posted 02 August 2011 - 03:04 PM

Before you give up on it, try unplugging it for at least 6 hours. You wouldn't believe how often that just fixes stuff.
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#3 OFFLINE   RoyGBiv

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Posted 04 August 2011 - 05:49 AM

Thanks, I'll try it, but I found another (slight) problem with it. I have always had my DVRs connected to a phone line. Yesterday afternoon when my wife went to use the phone, it was dead. When I came home, I disconnected all the phones and worked at the ONT (we have FIOS) to isolate the problem. I had completely forgotten about the 3 DVR phone connections until about midnight. When I disconnected the phone line from the HR22, the problem disappeared. Now, I know I don't have to keep the phone lines connected, especially as they are connected to the internet, and I never buy PPV movies, but still it is annoying to know that it failed, and it still makes me wonder about the stability of the unit going forward.

SMK




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