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35 replies to this topic

#21 OFFLINE   SayWhat?

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Posted 11 August 2011 - 06:32 AM

Not a terrible coincidence when a lot of sites int the same data center went down.



That one I don't get. How is that possible? Isn't that part of the point of using a DC? Redundant power and servers?
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#22 OFFLINE   David Bott

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Posted 11 August 2011 - 06:48 AM

For those interested...Here the thread chat on the outage...

http://www.webhostin...d.php?t=1072692

#23 OFFLINE   SayWhat?

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Posted 11 August 2011 - 06:53 AM

I don't get anything there, just the board headers, no thread pages or posts. Is it restricted?
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#24 OFFLINE   davring

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Posted 11 August 2011 - 07:08 AM

I don't get anything there, just the board headers, no thread pages or posts. Is it restricted?


Didn't appear to be restricted. A hole lot of people complaining about lack of redundancy.

#25 OFFLINE   James Long

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Posted 11 August 2011 - 08:52 AM

There are a lot of complaints about the blame the customer aspect of this: "If you would've paid for more redundancy your site would not be down." (According to the linked thread, I have no personal knowledge.)

Personally, I don't know why a higher level of redundancy isn't standard. I can understand if it was the difference between choosing a data center with one level of redundancy over a different data center with a different level of redundancy. But to have different servers in the same center set up to a different level of redundancy seems complicated.

The data center where I work doesn't give people the option. Every machine gets the highest level of redundancy possible. (It is a private data center that does not offer services to the public.)

The failure seems to be the one of those things that will "never happen". Saying that in IT is a good way of guaranteeing that will happen. :)
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#26 OFFLINE   Carl Spock

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Posted 11 August 2011 - 09:06 AM

A hole lot of people complaining about lack of redundancy.

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#27 OFFLINE   Stuart Sweet

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Posted 11 August 2011 - 09:12 AM

I think that when something like this happens, there's plenty of blame to go around. I will say that for the people who say this will cost them $45-55k for the period they were down, they must be a fairly large enterprise and should have business interruption insurance, as well they should have considered a redundant data center for that amount of volume. That doesn't absolve the data center of blame, they get their fair share too. But you know, I use a hosting service (for my personal stuff) that has had 99% uptime for the last two years. If I actually made money off the thing, I'd probably pay for someone with 99.9999% uptime. I don't, so I don't.
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#28 OFFLINE   David Ortiz

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Posted 11 August 2011 - 09:14 AM

For those interested...Here the thread chat on the outage...

http://www.webhostin...d.php?t=1072692


I think that when something like this happens, there's plenty of blame to go around. I will say that for the people who say this will cost them $45-55k for the period they were down, they must be a fairly large enterprise and should have business interruption insurance, as well they should have considered a redundant data center for that amount of volume. That doesn't absolve the data center of blame, they get their fair share too. But you know, I use a hosting service (for my personal stuff) that has had 99% uptime for the last two years. If I actually made money off the thing, I'd probably pay for someone with 99.9999% uptime. I don't, so I don't.


I was following the thread about the outage yesterday and I swear some of the posts read just like the ones in the HD Anticipation thread. ;)

#29 OFFLINE   carlsbad_bolt_fan

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Posted 11 August 2011 - 09:21 AM

There are a lot of complaints about the blame the customer aspect of this: "If you would've paid for more redundancy your site would not be down." (According to the linked thread, I have no personal knowledge.)

Personally, I don't know why a higher level of redundancy isn't standard. I can understand if it was the difference between choosing a data center with one level of redundancy over a different data center with a different level of redundancy. But to have different servers in the same center set up to a different level of redundancy seems complicated.

The data center where I work doesn't give people the option. Every machine gets the highest level of redundancy possible. (It is a private data center that does not offer services to the public.)

The failure seems to be the one of those things that will "never happen". Saying that in IT is a good way of guaranteeing that will happen. :)


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#30 OFFLINE   SayWhat?

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Posted 11 August 2011 - 10:53 AM

I'm not sure which datacenter this was. All I was getting from the WhoIs lookups was Carrolton, TX. In the past, I've used both The Planet and Savvis with no down time at all to speak of. I see some articles on the web about outages at The Planet, but for whatever reason, they didn't affect my sites. I think I've been on Savvis for 6 or 7 years without a noticeable outage.
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#31 OFFLINE   Kevin F

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Posted 11 August 2011 - 11:03 AM

This happened to me last night too. It was a little past midnight and for some of the threads, some of the last posts were at 4:21 AM. This was on my iPhone.

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#32 OFFLINE   Nick

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Posted 11 August 2011 - 11:57 AM

CMEs raining down upon us.

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#33 OFFLINE   dmurphy

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Posted 11 August 2011 - 12:11 PM

CMEs raining down upon us.

I was in my garden hoeing potatoes when a CME hit -- my once lilly-white skin darkened three shades. ▒ ▓ █


I'll take a CME over an RGE any day....

And this co-lo outage, if it happened where I work... would be an RGE.

#34 OFFLINE   James Long

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Posted 11 August 2011 - 03:52 PM

I'll take a CME over an RGE any day....

And this co-lo outage, if it happened where I work... would be an RGE.

CME = Corrective Maintenance Exercise
RGE = Resume Generating Event

???

#35 OFFLINE   SayWhat?

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Posted 11 August 2011 - 03:56 PM

Hmmm, I thought CME was Coronal Mass Ejection.
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#36 OFFLINE   James Long

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Posted 11 August 2011 - 04:25 PM

Hmmm, I thought CME was Coronal Mass Ejection.

That would make sense ... although the current CME event had nothing to do with the outage. :confused:




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