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Channels I Get Issues Thread


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53 replies to this topic

#1 OFFLINE   inkahauts

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Posted 23 August 2011 - 05:16 PM

With the addition of many new channels lately, the Channels I Get Bug has once again gotten out of hand everywhere (not that it was ever completely fixed). We will use this thread to collect data to send DirecTV about channels I get issues.

Please post the following INFO:

1. Your actual channel package, and if you subscribe to anything else as well, like the Sports Package, HBO, etc, in addition to your main package.

2. The channels showing in your guide when you have your guide set to Channels I Get, that you don’t actually get in your package.

Please do not use this thread for any discussion. Please only post the requested information. Thanks!!!!

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#2 OFFLINE   inkahauts

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Posted 23 August 2011 - 05:16 PM

Currently, at a minimum, we need info for the following packages:

Choice
Choice Xtra
Choice Ultimate
Premier

Currently, we have feedback from the following Packages:

Choice Xtra with Showtime
Total Choice Plus with Starz / HBO (legacy package)

#3 OFFLINE   inkahauts

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Posted 23 August 2011 - 05:17 PM

I will try and keep this spread sheet updated so we can see all the issues rolled into one place.

Attached Files


Edited by inkahauts, 30 August 2011 - 10:24 PM.


#4 OFFLINE   inkahauts

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Posted 23 August 2011 - 05:17 PM

Reserved

#5 OFFLINE   inkahauts

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Posted 23 August 2011 - 05:18 PM

Choice Xtra with Showtime

293
405
431
470
470.1
471
471.1
472
472.1
473
473.1
474
474.1
475
475.1
476
477
478
479
503
505
506
507
511
517
519
520
521
522
523
563
568
576.1
577
617.1
619
620
623
623.1
624
626
627
628
629
629.1
630
631
633
634
635
636
636.1
637
637.1
638
638.1
639
640
641
641.1
642
643
643.1
644
644.1
645
645.1
646
647
647.1
648
648.1
649
650
650.1
651
651.1
652
652.1
653
654
655
655.1
656
656
656.1
657
657.1
658
658.1
659
660
660.1
661
661.1
662
663
664
664.1
665
666
666.1
667
668
669
669.1
671
672
672.1
673
673.1
675
675.1
676
677
677.1
678
678.1
679
679.1
680
680.1
681
682
682.1
683
684
684.1
685
685.1
686
687
688
688.1
696
697
697.1
698
699
699.1
720
720.1
721
721.1
722
722.1
723
723.1
724
724.1
725
725.1
726
726.1
727
727.1
728
728.1
729
729.1
730
730.1
731
731.1
732
732.1
733
733.1
734
734.1
735
735.1
736
736.1
737
737.1
738
738.1
739
739.1
740
740.1
741
741.1
742
742.1
743
743.1
744
744.1
745
745.1
746
746.1
747
747.1
748
748.1
749
749.1
1501
1515
1527
1535
1561
1563
1565
1568

#6 OFFLINE   inkahauts

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Posted 23 August 2011 - 05:19 PM

Total Choice Plus with HBO & Starz (legacy)

293
405
431
470
470.1
471
471.1
472
472.1
473
473.1
474
474.1
475
475.1
476
477
478
479
503
505
506
507
511
517
519
520
521
522
523
563
568
576.1
577
617
617.1
619
620
621
621.1
622
623
623.1
624
625
626
627
628
629
629.1
630
631
633
633.1
634
635
636
636.1
637
637.1
638
638.1
639
640
641
641.1
642
643
643.1
644
644.1
645
645.1
646
647
647.1
648
648.1
649
650
650.1
651
651.1
652
652.1
653
654
655
655.1
656
656
656.1
657
657.1
658
658.1
659
660
660.1
661
661.1
662
663
664
664.1
665
666
666.1
667
668
669
669.1
671
672
672.1
673
673.1
675
675.1
676
677
677.1
678
678.1
679
679.1
680
680.1
681
682
682.1
683
684
684.1
685
685.1
686
687
688
688.1
696
697
697.1
698
699
699.1
720
720.1
721
721.1
722
722.1
723
723.1
724
724.1
725
725.1
726
726.1
727
727.1
728
728.1
729
729.1
730
730.1
731
731.1
732
732.1
733
733.1
734
734.1
735
735.1
736
736.1
737
737.1
738
738.1
739
739.1
740
740.1
741
741.1
742
742.1
743
743.1
744
744.1
745
745.1
746
746.1
747
747.1
748
748.1
749
749.1
1501
1515
1527
1535
1545
1554
1557
1561
1563
1565
1568

#7 OFFLINE   LameLefty

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Posted 23 August 2011 - 05:39 PM

Please post the following INFO:

1. Your actual channel package, and if you subscribe to anything else as well, like the Sports Package, HBO, etc, in addition to your main package.


Choice Ultimate + HBO, Showtime, and HD Extras

2. The channels showing in your guide when you have your guide set to Channels I Get, that you don’t actually get in your package.


405 MegaHD
431 PMTV
470 - 475 (plus -1 channels for each) MLS
476 DTV
477 - 479 La Liga
480 - 485 (plus -1 channels for each) UEFA
490 - 491 (plus -1 channels for each) Rugby
499 Cricket Ticket
517 MoreMax East
519 ActionMax East
520 5 StarMax East
521 WMax East
522 ThrillerMax
523 @Max East
(And I'm not EVEN gonna start on all the mess in the 600's RSN's I don't get, am not interested in and have to wade through to find the one or two channels I DO get :nono:)

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#8 OFFLINE   JACKIEGAGA

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Posted 23 August 2011 - 05:54 PM

Choice Xtra Plus Locals
HD Extra Pack

293
405
431
470
470-1
471
471-1
472
472-2
473
473-1
474
474-1
475
475-1
476
477
478
479
480
480-1
481
481-1
482
482-1
483
484
484-1
485
485-1
490
491 To Be Announced
491-1 To Be Announced
499 To Be Announced
503
505
506
507
511
517
519
520
521
522
523
576-1 To Be Announced
577
580
582
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
619
620
621-1
622 To Be Announced
623-1 To Be Announced
624
626
627
628
629
629-1
630
640
641
641-1
643
643-1
644
644-1
645
646
647
647-1
648
648-1
649
650
650-1
651
651-1
652
652-2
653
654
655
655-1
656
656-1
657
657-1
658
658-1
659
660
661
661-1
662
663
664
664-1
665
666
666-1
667
668
669
669-1
671
672
672-1
673
673-1
675
675-1
676
677
677-1
678
678-1
679
679-1
680
680-1
682
682-1
683
684
684-1
685
686
687
688
688-1
692
693
693-1
694
695
695-1
696
697
697-1
698
699
699-1
720
720-1
721
721-1
722
722-1
723
723-1
724
724-1
725
725-1
726
726-1
727
727-1
728
728-1
729
729-1
730
730-1
731
731-1
732
732-1
733
733-1
734
734-1
735
735-1
736
736-1
737
737-1
738
738-1
739
739-1
740
740-1
741
741-1
742
742-1
743
743-1
745
745-1
746
746-1
747
747-1
748
748-1
749
749-1

Edited by JACKIEGAGA, 23 August 2011 - 06:09 PM.

JACK,
 
 


#9 OFFLINE   JoeTheDragon

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Posted 23 August 2011 - 05:55 PM

Choice Ultimate + HBO, Showtime, and HD Extras



405 MegaHD
431 PMTV
470 - 475 (plus -1 channels for each) MLS
476 DTV
477 - 479 La Liga
480 - 485 (plus -1 channels for each) UEFA
490 - 491 (plus -1 channels for each) Rugby
499 Cricket Ticket
517 MoreMax East
519 ActionMax East
520 5 StarMax East
521 WMax East
522 ThrillerMax
523 @Max East
(And I'm not EVEN gonna start on all the mess in the 600's RSN's I don't get, am not interested in and have to wade through to find the one or two channels I DO get :nono:)


also MLB EI and MLS DK that are mostly RSN remaps are just as messed up.

UEFA, La Liga and Rugby is free to all

499 is part time and may be mapped to a open to all D* holding screen when off air.
I want CLTV / CLTV HD on direct tv.

#10 OFFLINE   Stewpidity

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Posted 24 August 2011 - 06:26 AM

Package: Choice Extra HD/DVR with HBO/Showtime/Sports Pack/HD extras/NFL Sunday Ticket

CiG I get that I do not subscribe to:

517 MoreMax East
519 ActionMax East
520 5 StarMax East
521 WMax East
522 ThrillerMax
523 @Max East

Thanks for doing this I brought up this "channels I get" issue after they added the second wave of Cinemax HD's in another thread and got pounded with replies saying just set up a custom list, etc.


#11 OFFLINE   Go Beavs

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Posted 24 August 2011 - 07:27 AM

Premier, w/ Sunday Ticket, no HD extra
293
405
431
470-485.1
490
490.1
563
568
576.1
577
580
582
720-749.1
1561
1563
1565
1568

Edited by Go Beavs, 20 September 2011 - 07:34 AM.
Updated list

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D* customer since Oct '99


#12 OFFLINE   fleckrj

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Posted 24 August 2011 - 07:45 AM

I have Choice Xtra+HD DVR + Locals + Sports Pack

Channels I Get guide online looks to be correct, but on the HR21-100, the guide also shows the channels in the HD EXTRA PACK - 560, 561, 562, 563, 564, 565, 566, 567, and 568. I have not looked at the guide on the H23-600 to see if those channels are listed there.

#13 ONLINE   lparsons21

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Posted 24 August 2011 - 12:23 PM

Premier + HD Extras

401
404
405 MegaHD
410
426
431 PMTV
440
447
448
470 - 475 (plus -1 channels for each) MLS
476 DTV
477 - 479 La Liga
480 - 485 (plus -1 channels for each) UEFA
490 - 491 (plus -1 channels for each) Rugby
499 Cricket Ticket

580 ppv
584-599 Adult

600's are a mess - here's what I know

659
680 & -1
687

All 700's are there and shouldn't be

Lloyd
Receiver : DirecTV Genie HR44-700, Dish Hopper w/Sling & Super Joey
HDTV : Mitsi WD-73742 73" 3D DLP
Surround: Denon AVR-2113ci 7.1 Setup

 


#14 OFFLINE   Alan Gordon

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Posted 24 August 2011 - 01:34 PM

PROGRAMMING PACKAGE: Total Choice Xtra Classic (with locals)
+ HD Extra Package
CBS DNS (East & West, SD & HD), CW DNS (East & West), ABC DNS (East & West, SD & HD)
HARDWARE: Slimline AU9 SL3


471: MLS Direct Kick
471-1: MLS Direct Kick
472: MLS Direct Kick
472-1: MLS Direct Kick
473: MLS Direct Kick
473-1: MLS Direct Kick
474: MLS Direct Kick
474-1: MLS Direct Kick
475: MLS Direct Kick
475-1: MLS Direct Kick
476: MLS Direct Kick
476-1: MLS Direct Kick
608-1: Fox College Sports Alternate
620: beIN Sport
621: Fox Soccer Plus
621-1: Fox Soccer Plus HD
622: Fox Soccer Plus Alternate
623: Fox College Sports Alternate
623-1: Fox College Sports Alternate HD
625: Universal Sports Network
626: Fox College Sports Alternate
628: NESN
629: NSN+
629-1: NSN+ HD
630: CSN New England
631: YES
633: YES Alternate Channel
633-1: YES Alternate Channel HD
634: Madison Square Garden
635: Madison Square Garden +
636: NYa1 (MSG/MSG+ Alternate)
636-1: NYa1 (MSG/MSG+ Alternate) HD
637: NYa2 (MSG/MSG+ Alternate)
637-1: NYa2 (MSG/MSG+ Alternate) HD
638: NYa3 (MSG/MSG+ Alternate)
638-1: NYa3 (MSG/MSG+ Alternate) HD
639: SportsNet New York
640: MASN
641: MASN2
641-1: MASN2 HD
642: CSN MidAtlantic (both SD & HD)
643: CSN MidAtlantic Alternate
643-1: CSN MidAtlantic Alternate HD
644: FOX Sports Tennessee
644-1: FOX Sports Tennessee HD
645: FOX Sports Carolina
645-1: FOX Sports Carolina HD
651: DTV - RSN Alternate Channel
651-1: DTV - RSN Alternate Channel HD
652: RSN Alternate Channel
652-1: RSN Alternate Channel HD
653: Sun Sports (both SD & HD)
654: FOX Sports Florida (both SD & HD)
655: FOX Sports Florida Plus Alternate
655-1: FOX Sports Florida Plus Alternate HD
656: Sun Sports Plus
656-1: Sun Sports Plus Alternate HD
657: RSN Alternate Channel
657-1: RSN Alternate Channel HD
658: RSN Alternate Channel
658-1: RSN Alternate Channel HD
659: ROOT SPORTS Pittsburgh
660: FOX Sports Ohio
660-1: FOX Sports Ohio
661: FOX Sports Cincinnati
661-1: FOX Sports Cincinnati HD
662: SportsTime Ohio
663: FOX Sports Detroit
664: FOX Sports Detroit Plus Alternate
664-1: FOX Sports Detroit Plus Alternate HD
665: Comcast SportsNet Chicago
666: Comcast SportsNet Chicago Alternate
666-1: Comcast SportsNet Chicago Alternate HD
667: Comcast SportsNet Chicago Alternate
668: FOX Sports North
669: FOX Sports Wisconsin
669-1: FOX Sports Wisconsin HD
671: FOX Sports Midwest
672: FOX Sports Kansas City
672-1: FOX Sports Kansas City HD
673: FOX Sports Indiana
673-1: FOX Sports Indiana HD
675: RSN Alternate
675-1: RSN Alternate HD
676: FOX Sports Southwest
677: FOX Sports Southwest Plus Alternate
677-1: FOX Sports Southwest Plus Alternate HD
678: FOX Sports New Orleans
678-1: FOX Sports New Orleans
679: FOX Sports Oklahoma
679-1: FOX Sports Oklahoma HD
680: RSN Alternate
680-1: RSN Alternate HD
681: Altitude (both SD & HD)
682: Altitude Alternate
682-1: Altitude Alternate HD
683: ROOT SPORTS Rocky Mountain
684: ROOT SPORTS Rocky Mountain Alternate
684-1: ROOT SPORTS Rocky Mountain Alternate HD
685: RSN Alternate
685-1: RSN Alternate HD
686: FOX Sports Arizona (both SD & HD)
687: ROOT SPORTS Northwest (both SD & HD)
688: ROOT SPORTS Northwest Alternate
688-1: ROOT SPORTS Northwest Alternate HD
692: FSN West
693: FSN West Alternate
693-1: FSN West Alternate HD
694: Prime Ticket
695: RSN Alternate
695-1: RSN Alternate HD
696: Comcast SportsNet Bay Area
697: Comcast SportsNet Bay Area Alternate
697-1: Comcast SportsNet Bay Area Alternate HD
698: Comcast SportsNet California
699: Comcast SportsNet California Alternate
699-1: Comcast SportsNet California Alternate HD
701-718: NFL Sunday Ticket
719: MLB Network Strike Zone HD
720: MLB Extra Innings Game Mix
720-1: MLB Extra Innings Game Mix HD
721-749-1: MLB Extra Innings
788-793: ESPN Game Plan
1005: NFL Sunday Ticket On Demand
1432: ESPN DEPORTES On Demand
1445: tr3s On Demand
1501: HBO On Demand
1515: Cinemax On Demand
1527: Starz On Demand
1535: Encore On Demand
1545: Showtime On Demand
1554: TMC On Demand
1557: Flix On Demand
1558: The Sundance Channel On Demand
1606: Outdoor Channel On Demand
9547: Private Network Broadcast
9548: Private Network Broadcast
9549: Private Network Broadcast
9556: Private Network Broadcast

NOTE #1: I'm not aware of if there's anyway to use CIG with OnDemand channels, but if case there is, I listed them.

NOTE #2: Some of the UEFA channels with programming were coming in, but 483 and 483-1 were giving me a 721 error. 483-1 was properly showing up as a Channel I DON'T Get, but 483 was showing up as a CIG. Not all channels had programming on it, so I'm not sure how many of them were correct.

NOTE #3: I'm also slightly confused when it comes to some of the non-labeled RSN Alternate channels in the 600s, so I included all of them.

Edited by Alan Gordon, 19 January 2013 - 12:32 PM.
Deleted Fox Soccer Channel from my listing


#15 OFFLINE   kevinwmsn

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Posted 24 August 2011 - 06:10 PM

I have the Total Choice Package(Grandfathered in). This package wasn't asked for this time, but has been in past threads...

My zipcode is 36582(That should help with the sports channels).
I didn't check the VOD channels. Sonic Music Channels didn't have any issues. Last go around on the fixes resolved many of issues in the 200-500.

200-400s
216 NBAHD
293 Baby fixed as of Nov 5, 2011

400s (International Channels)
405 MegaHD
431 PMTV

Sports Packages in 400s
MLS 470-(475-1) include all the -1s
UEFA 480-(485-1) include all the -1s
Rugby 490 and 490-1

HBOs
503 HBSeHD
505 HB2wHD
506 HBOcHD
507 HBOFeHD
511 HBOLHD

Cinemax
517 MMaxHD
519 AMAHD
520 MaxHD
521 WMax
522 TaxHD
523 @MaxHD

600s (didn't include all the alt channels)
631
634
535
639
640
641
642
654
659
660
661
662
663
665
668
669
671

700s
I see Extra innings Channels even though I don't subscribe. I'm sure the Sunday Ticket and League Pass Channels need to be looked at too when those seasons begin

Edited by kevinwmsn, 05 November 2011 - 03:24 PM.
Baby channel fixed.

my setup here

#16 OFFLINE   JoeTheDragon

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Posted 24 August 2011 - 09:01 PM

I don't see why people are listing UEFA 480-(485-1) (I thing at least some of UEFA is open to all) include all the -1s
Rugby 490 and 490-1 when they are open to all.

Also some of the part time channels / 700s that are off air are tuning in and go the D* holding screen. So that may tie into the messed up Channels I get.

As for the RSN's may have to with all the black out rules.

The other sports pack channels like the 617 FCS, ECL, mtn and mtn HD (part time) are greaed out. also some of the big ten SD alt channels are greaed out right now. Need to check when they start to get used.
I want CLTV / CLTV HD on direct tv.

#17 OFFLINE   Stewpidity

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Posted 31 August 2011 - 07:04 PM

Additional channels that are showing in CiG, that I don't subscribe too:

293
405
431
470
470.1
471
471.1
472
472.1
473
473.1
474
474.1
475
475.1
476
477
478
479

All the MLS Direct kick and MLB Extra Innings channels, as well

#18 OFFLINE   Alan Gordon

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Posted 19 September 2011 - 11:56 AM

BabyFirst TV is now correctly showing up as a Channel I DON'T Get.

Everyone might want to check and see and update their lists if it's now corrected.

... not that several lists on this page are acurate... :rolleyes:

~Alan

#19 OFFLINE   inkahauts

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Posted 19 September 2011 - 06:58 PM

Yep, looks like that one is fixed for me as well. Maybe the work has begun.

#20 OFFLINE   quattro40v

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Posted 20 September 2011 - 11:37 AM

I do not subscribe to the premium movie channels such as HBO, etc. but everytime there is a free preview weekend or other promo, these channels will stay in the guide even though I only have channels I get enabled.

Is there a fix?

Thx.




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