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Guest Message by DevFuse

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Dish OTA EPG issues (report only)

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88 replies to this topic

#1 OFFLINE   Stewart Vernon

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Posted 01 September 2011 - 02:06 PM

Please use this thread to report (but not discuss) OTA EPG data issues not-related to a specific receiver or firmware. Examples:

1. Your receiver scans and you can view an OTA channel or sub-channel but "No Information" or "Digital Service" shows instead of program info in the EPG.
2. You have EPG data, but it is mapped to an incorrect channel OR is just flat wrong.

To keep things clean... please report the following with each post:

1. Channel (or sub-channel) as in 5-1 or 5-2
2. Brief nature of the problem (ex. no info, wrong info, mapped to wrong channel, etc.)
3. Needed correction (ex. correct EPG data, corrected mapping, etc.)
4. Your location and DMA if known (ex. Raleigh, NC DMA 29)

This will be a moderated thread, so general and off-topic discussion will be removed without notice. The goal is to provide a single place to report OTA EPG issues so our DishIRT reps can have easier visibility to them and perhaps escalate through Dish and solve some of the problems.

-- My cat's breath smells like cat food.


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#2 OFFLINE   Stewart Vernon

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Posted 01 September 2011 - 02:07 PM

I have the following OTA EPG data issues for Raleigh, NC (DMA 29):

004-02 -> This is UNC-KD (Kids) but appears to now be linked to UNC-EX EPG for some reason, which makes it VERY wrong. As a result 4-2 and 4-3 now have identical EPG data, and while that is correct for 4-3, it means 4-2 is completely wrong.

022-02 -> This is The Country Network that shows Country music videos, and right now the EPG only says "Coun" for this channel.

030-02 -> Says "WRAY", but is an HD channel that needs EPG data for TCT in HD.

030-03 -> Says "WRAY", but is an SD channel that needs EPG data for TCT Life.

047-01 -> Says "ION", but should have EPG data for ION.

047-02 -> Says "qubo", but should have EPG data for qubo.

047-03 -> Says "IONL", but should have EPG data for ION Life.

-- My cat's breath smells like cat food.


#3 OFFLINE   jscudder

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Posted 02 September 2011 - 04:46 AM

For the Portland ME DMA

051-02 WPXT digital sub-channel 51.2 - says "Digital Service" should be programming for Me-TV

#4 OFFLINE   FTA Michael

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Posted 02 September 2011 - 04:43 PM

Thanks for starting this thread, SV!

I have the following OTA EPG data issues for Denver CO (you know, Charlie's house?):

002-02 -> This is THIS. There's no guide data. My computer with Windows Media Center has no problem with its guide data, so Dish shouldn't either.

007-03 -> Says "Cool". It's The Cool TV, and there's no guide data, even though it's easy to find.

007-04 -> KMGH's 24/7 news and weather channel. No guide data.

023-01 -> EWTN. No guide info. You could use the guide data from Channel 261 here.

023-02 -> Guad. No guide info.

023-03 -> Lega. No guide info.

023-04 -> VIDA. No guide info.

023-05 -> Fuen. No guide info.

028-01 -> HSN. No guide info, but who cares really? Okay, so you could use the guide data from Channel 84 here.

028-02 -> MTV3. This is a weird one; the Dish 911 can't resolve the video on this channel. My HDTV sees the video. My Windows Media Center sees the video. But the 911 can't, though the sound is okay. Plus there's no guide info.

028-03 -> KCDO. Dish does a great job with the KCDO guide data at 003-00, but the same channel at 28-03 has no guide data.

028-04 -> KLPD. No guide info.

028-05 -> Biz. No guide info.

031-02 -> Antenna TV. It's a fun sub-channel. Too bad there's no guide info.

041-01 -> KRMT. No guide info.

050-02 -> LATV. No guide info.

From this long list, I have come to the conclusion that Charlie does not watch OTA TV sub-channels. :D Please fix these.
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#5 OFFLINE   PeggyD

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Posted 03 September 2011 - 07:12 PM

Seattle-Tacoma DMA - 23.3 Antenna TV has been listed as "Digital Service" since it went live on January 1!

#6 OFFLINE   rcadss

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Posted 03 September 2011 - 10:31 PM

Salt Lake City, utah

011-2 The program guide info is wrong. Should show info for BYUTV (channel 9403)
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#7 OFFLINE   sliderbob

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Posted 05 September 2011 - 08:17 AM

Ogden Utah..

16-01 ION...shows info from CW30.
16-03 IONL show "Digital Service"

#8 OFFLINE   Michael P

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Posted 05 September 2011 - 10:19 AM

Cleveland, OH DMA

005-02 WEWS says "Digital Service", Should Be "Live Well Network"

008-02 WJW says "Digital Service", should be "Antenna TV"

017-01 WDLI says "Digital Service", should be "TBN"
017-02 says "Digital Service", should be "Church Channel"
017-03 says "Digital Service", should be "JCTV"
017-04 says "Digital Service", should be "Enlace"
017-05 says "Digital Service", should be "Smile of a Child"

023-01 ION (Should be WVPX) NOTE E* substitutes the national feed of ION for the local station WVPX on the satellite and also substitutes the national guide data for the OTA version of WVPX. While it is correct most of the time, any local deviations from the national schedule are missed.
023-02 Qubo says "Digital Service", should be Qubo (they get the i.d. name correct but no guide data).
023-03 IONL says "Digital Service", should be ION Live. Like Qubo the i.d. is correct but no guide data.

047-02 WRLM says "Digital Service", should be TCT HD
047-03 says "Digital Service",should be TCT Family
047-04 says "Digital Service", should be TCT Oracion (this is a Spanish music channel but other times it's in English, so Im not sure of the correct name of this subchannel)

049-03 WEAO says "Digital Service", should be MHz Worldview
049-04 says "Digital Service", should be "V-Me"
NOTE: I also receive WNEO ch 45 from the Youngstown DMA, it's identical to WEAO and has one additional incorrect subchannel: 045-02. The guide shows the same programs as 045-01 but is actually "Fusion".

053-01 WCDN says "Digital Service", should be "Daystar"

055-02 WBNX says "Digital Service", should be local programming from WBNX (3 shows during primetime)

Edited by Michael P, 05 September 2011 - 10:46 AM.

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#9 OFFLINE   CeeWoo

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Posted 06 September 2011 - 08:14 PM

023-01 KNDO
023-03 SWXK
035-01 KAPP
035-02 KAPP (MY TV)

Channels are displayed by Call Letters OK, but schedule for each says "Digital Service"

I'm in Ellensburg, WA. We're part of the Yakima WA DMA

#10 OFFLINE   paradise_theater

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Posted 09 September 2011 - 10:57 AM

Ogden Utah..

16-01 ION...shows info from CW30.
16-03 IONL show "Digital Service"


I can confirm for SLC, Utah... also 016-02 qubo shows Digital Service.
BTW... CW30 = 030-00/030-01

#11 OFFLINE   paradise_theater

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Posted 09 September 2011 - 10:59 AM

Salt Lake City, utah

011-2 The program guide info is wrong. Should show info for BYUTV (channel 9403)


I can confirm this as well for SLC, Utah. Mine shows the same info for 011-01 KBYU on 011-02 BYUtv. Correcting this will be very helpful when it comes time for BYU football games to be aired live on 011-02 for DVR purposes.

#12 OFFLINE   homeskillet

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Posted 09 September 2011 - 01:48 PM

1. KTKA 49.3
2. No Guide Info. Should be for CW+ Network.
3. Correct EPG data
4. Topeka, KS DMA 137

#13 OFFLINE   bluegrill

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Posted 22 September 2011 - 09:24 AM

Norfolk, VA (don't know DMA #)

15.01 WHRO displays correct info

15.02 WORL displays duplicate of 15.01 info (actual programming is correct, just the guide info is wrong)

15.03 displays correct info.

By the way, the channel guide at Zap2it (Tribune) is correct for these channels.

Reported this to Dish via online chat. Said it would be referred to engineering.

Also, like others here, would like to see the guide info for AntennaTV. It is available at Zap2it so we know Tribune can supply it to Dish if they would ad it to the guide.

#14 OFFLINE   Geronimo

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Posted 01 October 2011 - 07:36 PM

Washington, DC

MHZ TV
30-7 through #0-10 show Digital Service

WBDC

50-3 ThisTv shows Digital Service
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#15 OFFLINE   jscudder

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Posted 05 October 2011 - 04:56 AM

Boston DMA

009-02 WMUR digital sub-channel 9.2 - says "Digital Service" should be programming for Me-TV

#16 OFFLINE   bnborg

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Posted 16 October 2011 - 02:19 PM

For Minneapolis-St. Paul MN DMA:

009-02, KMSP-SD -> EPG shows wrong info. Should be the same as 009-00, KMSP-SD, not 029-00, WFTC.
045-05, KSTP -> Digital Service. EPG should show info as 005-02, KSTP.

Thanks for your support.

Edited by bnborg, 07 March 2012 - 07:18 PM.
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#17 OFFLINE   Mike109

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Posted 27 October 2011 - 06:52 PM

Chicago, IL

026-05 THIS, digital sub-channel 26.5 (WCIU-DT5) says "Digital Service".
Should be programming for THIS.

#18 OFFLINE   Michael P

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Posted 31 October 2011 - 12:09 PM

Youngstown, OH

OTA Program Guide Data:

45-01 WNEO1 TSID 0x08B5, Subchannel 01 (DISH Channel 14415)
45-02 WNEO TSID 0x08B5, Subchannel 02 (DISH Channel 7834)

45-02 should be WNEO2. The current guide data displays the same programs as WNEO1 but what is being aired differs. Ironically the guide data for the sister station (may not be the correct term as the "sister" is more like a "clone" 100% the same just in a different DMA) WEAO2.

E* should also try to get the guide data for WNEO3 & WNEO4 (as well as WEAO3 &4 in Cleveland). The other PBS station in Cleveland has all it's subchannels listed correctly, including one that does not have the data on it's own PSIP stream!
An E* subscriber continuously since February 1997.

#19 OFFLINE   paulwsmith

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Posted 20 November 2011 - 10:25 AM

28-01 shows no guide data.
should be OETA.
Ada/Sherman dma

#20 OFFLINE   Michael P

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Posted 07 January 2012 - 11:25 PM

Recent change to the Cleveland DMA:

WUAB 43.2, used to be THIS (with guide data), now it's Bounce (with Guide data). THIS was moved to 43.3 WITHOUT guide data. I had to manually rename 43.3 to THIS (rescanning calls both 43.2 & 43.3 "Bounce".

BTW: Is anybody paying attention to this thread? It had an "old thread warning.
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