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Guest Message by DevFuse

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Sunday ticket channels locking up


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56 replies to this topic

#1 OFFLINE   Msguy

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Posted 11 September 2011 - 11:49 AM

Trying to watch NFL Sunday Ticket Channels locking up and nothing but a black screen HELP :mad:

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#2 OFFLINE   JACKIEGAGA

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Posted 11 September 2011 - 11:50 AM

No problems here

JACK,
 
 


#3 OFFLINE   Msguy

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Posted 11 September 2011 - 11:52 AM

GOSH DARNIT, Why in the HELL did I pay $339 for NFL Sunday Ticket When I cannot even watch the channels??????? :mad::mad:

#4 OFFLINE   sigma1914

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Posted 11 September 2011 - 11:53 AM

All good here, too.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#5 OFFLINE   dshu82

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Posted 11 September 2011 - 11:54 AM

Ok just posted in HD Receiver thread. Might be D* as having issues with H21's. HR 24's and H25 fine?
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#6 OFFLINE   TheRatPatrol

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Posted 11 September 2011 - 11:54 AM

Did you try a reset?

#7 OFFLINE   Davenlr

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Posted 11 September 2011 - 11:54 AM

Someone suggested the fix is to hit EXIT before the red button logo loads... No problems so far on my H24-100.

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#8 OFFLINE   Msguy

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Posted 11 September 2011 - 11:56 AM

I tried a Reset, took about 5 or so minutes then everything came back on fine then my picture froze again and had to do another reset. It locked up again then i had to do yet ANOTHER reset and now i am having to watch Local Channels to see a game.

#9 OFFLINE   WestDC

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Posted 11 September 2011 - 11:56 AM

The problem with freezing is on the H21 receiver only --I currently watching on 2 (hr22) & H20 Whiech are fine the H21 running 04xc5 locks up and only a red button reset can restore service.
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#10 OFFLINE   dshu82

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Posted 11 September 2011 - 11:58 AM

I tried a Reset, took about 5 or so minutes then everything came back on fine then my picture froze again and had to do another reset. It locked up again then i had to do yet ANOTHER reset and now i am having to watch Local Channels to see a game.


Exactly. Same here.
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#11 OFFLINE   Msguy

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Posted 11 September 2011 - 11:59 AM

I'm afraid to switch to NFL Sunday Ticket Channels because it takes SO Long for a receiver reset. WHAT IN THE HELL IS GOING ON DIRECTV?????

#12 OFFLINE   fratwell

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Posted 11 September 2011 - 12:01 PM

Exactly. Same here.

Same here, with a HR21-200 3 resets...started while watching the pregame

#13 OFFLINE   joshjr

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Posted 11 September 2011 - 12:04 PM

I'm afraid to switch to NFL Sunday Ticket Channels because it takes SO Long for a receiver reset. WHAT IN THE HELL IS GOING ON DIRECTV?????


Do you have another receiver to try? I am having no issues. Also I am not sure but the free preview may cover the To Go Pack to Im not sure. Might check that out.
Directv & Sunday Ticket Sub Since 8/19/2008
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#14 OFFLINE   albriedis

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Posted 11 September 2011 - 12:07 PM

H23-600 locks up after a few minutes of watching any ST channel. RBR was only way to get channels back.

HR24-100 working fine.
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#15 OFFLINE   Msguy

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Posted 11 September 2011 - 12:08 PM

I have another receiver but i cannot check it now, my other family members (who don't care for football) are watching and in the middle of a movie currently and I refuse to ruin their afternoon incase the receiver they are watching has to be reset and it take aroun 5 or 10 minutes for it to reset where it works properly again. This Is Insane Does anyone know what is going on?

#16 OFFLINE   joshjr

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Posted 11 September 2011 - 12:14 PM

I have another receiver but i cannot check it now, my other family members (who don't care for football) are watching and in the middle of a movie currently and I refuse to ruin their afternoon incase the receiver they are watching has to be reset and it take aroun 5 or 10 minutes for it to reset where it works properly again. This Is Insane Does anyone know what is going on?


Did you try to see if you can view the games online from the To Go Pack? Im curious if that is free preview this weekend as well. Have you called this in?
Directv & Sunday Ticket Sub Since 8/19/2008
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#17 OFFLINE   Chilcoot

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Posted 11 September 2011 - 12:17 PM

Same H21 issue here, experiencing full-on lockups on RedZone, only red button reset returns control.

UPDATE: As suggested above, pressing "Exit" as soon as the picture loads resolved the problem.

Edited by Chilcoot, 11 September 2011 - 12:25 PM.


#18 OFFLINE   CopyCat

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Posted 11 September 2011 - 12:21 PM

From Facebook:

DirecTV
NFL Update: Our teams are working on fixing issues with NFL SUNDAY TICKET on the PS3, NFL To-Go and interactive features. We apologize for the technical problems.
If it an't broke, don't fix it

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#19 OFFLINE   fratwell

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Posted 11 September 2011 - 12:26 PM

Same here, with a HR21-200 3 resets...started while watching the pregame

Tried the "hitting Exit button many times" as soon as a 700 NFL channel is selected. Did not freeze on ch 702.

#20 OFFLINE   WestDC

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Posted 11 September 2011 - 12:28 PM

Tried the "hitting Exit button many times" as soon as a 700 NFL channel is selected. Did not freeze on ch 702.


then tune to any zone channel 703 or below. Keep hitting the exit button (untill it beeps at you)

Edited by WestDC, 11 September 2011 - 12:47 PM.

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