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Guest Message by DevFuse

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Do Away With Interactive Features D* This problem is insane


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14 replies to this topic

#1 OFFLINE   Msguy

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Posted 11 September 2011 - 12:32 PM

Ok It's time for DirecTv to do away and scrap these interactive features and scoreguide. It slows down channel changing with sports and it's messing up Day 1 of NFL Sunday ticket. I want a Refund. It's now halftime and I have yet to enjoy my NFL Sunday Ticket That I have paid dearly for, Money that I really didn't have to spend, but i spent it anyway. DirecTv better make this right with me because I am PISSED!:mad:

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#2 OFFLINE   litzdog911

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Posted 11 September 2011 - 02:46 PM

Week One is often rough. That's why it's the free preview week. You're not really out any money yet.
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#3 OFFLINE   sigma1914

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Posted 11 September 2011 - 02:51 PM

Week One is often rough. That's why it's the free preview week. You're not really out any money yet.


:rolleyes: Really? DirecTV has billed people and no one can cancel since the season started.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#4 OFFLINE   sore_bluto

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Posted 11 September 2011 - 02:59 PM

It would be pretty easy for DIRECTV to give us the option to turn off the interactive features. While they are at it, they could give us the option to disable the ACTIVE button and channel 1 as well.
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#5 OFFLINE   billsharpe

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Posted 11 September 2011 - 04:15 PM

Week One is often rough. That's why it's the free preview week. You're not really out any money yet.


Of course he is! He paid or is paying for a full season and not getting it.
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#6 OFFLINE   alm

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Posted 11 September 2011 - 04:59 PM

From Directv's facebook page: NFL Update: interactive features like Player Tracker, ScoreGuide and Game Mix have been temporarily disabled to resolve the issues. If you continue to experience problems, resetting your receiver may resolve them.
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#7 OFFLINE   ericcooper1956@att.net

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Posted 11 September 2011 - 06:28 PM

From Directv's facebook page: NFL Update: interactive features like Player Tracker, ScoreGuide and Game Mix have been temporarily disabled to resolve the issues. If you continue to experience problems, resetting your receiver may resolve them.


Hey forum moderators, shouldn't this thread be merged into the other thread?

#8 OFFLINE   Avder

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Posted 12 September 2011 - 04:34 AM

What I want is the ability to disable those ugly little icons that get associated with tv shows and movies in the guide and on the playlist. Every time I flush my guide data I can scroll with ease since those arent loading while it rebuilds the guide but once those things are loaded it stops you on every f*!&ing thing and makes you wait while it loads that stupid little icon for whatever show is highlighted. What a waste of time.

#9 OFFLINE   tonyd79

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Posted 12 September 2011 - 06:18 AM

Ok It's time for DirecTv to do away and scrap these interactive features and scoreguide. It slows down channel changing with sports and it's messing up Day 1 of NFL Sunday ticket. I want a Refund. It's now halftime and I have yet to enjoy my NFL Sunday Ticket That I have paid dearly for, Money that I really didn't have to spend, but i spent it anyway. DirecTv better make this right with me because I am PISSED!:mad:


I enjoyed my Sunday Ticket immensely and use scoreguide constantly. One time it messes up and you rant like someone killed your dog?
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#10 OFFLINE   raott

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Posted 12 September 2011 - 07:05 AM

I enjoyed my Sunday Ticket immensely and use scoreguide constantly. One time it messes up and you rant like someone killed your dog?


Yesterday was a debacle, Sony wouldn't be giving refunds if it wasn't.
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#11 OFFLINE   tonyd79

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Posted 13 September 2011 - 10:00 AM

Yesterday was a debacle, Sony wouldn't be giving refunds if it wasn't.


I don't care about Sony. I am not using a PS3. The OP wants to tear down a whole infrastructure of interactive usage including the scoreguide because of a one time messup. THAT is whay I am talking about. If the PS3 did not deliver, of course you offer refunds. But the OP wasn't talking about the PS3.
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#12 OFFLINE   Steve Robertson

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Posted 14 September 2011 - 04:57 AM

I enjoyed my Sunday Ticket immensely and use scoreguide constantly. One time it messes up and you rant like someone killed your dog?


I agree I love these features and as far as slowing things down I agree it does but 1 hit on the active button and 1 hit on exit speeds things up. I wish we didn't have to do this but it is no big deal for me

#13 OFFLINE   RACJ2

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Posted 14 September 2011 - 06:29 AM

I definitely don't want them to get rid of the interactive features. Although it would be nice if they had a an option in the setups to turn them off/on, so subscribers could choose.
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#14 OFFLINE   raott

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Posted 14 September 2011 - 07:37 AM

I don't care about Sony. I am not using a PS3. The OP wants to tear down a whole infrastructure of interactive usage including the scoreguide because of a one time messup. THAT is whay I am talking about. If the PS3 did not deliver, of course you offer refunds. But the OP wasn't talking about the PS3.


If the PS3 didn't deliver? Seriously, may be I'm misreading, but are you trying to spin this to be a PS3 problem? This was far more widespread than the PS3, it affected homes and sports bars. This was a D* problem. Sony offered refunds because D*, the company that provided the content and the infrastructure, didn't deliver.

Go to any NFL dedicated forum, and you will see who is getting the blame.

The interactive features are another great D* idea, but with a slow, clunky, poor quality implementation.
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#15 OFFLINE   tonyd79

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Posted 14 September 2011 - 07:52 AM

If the PS3 didn't deliver? Seriously, may be I'm misreading, but are you trying to spin this to be a PS3 problem? This was far more widespread than the PS3, it affected homes and sports bars. This was a D* problem. Sony offered refunds because D*, the company that provided the content and the infrastructure, didn't deliver.

Go to any NFL dedicated forum, and you will see who is getting the blame.

The interactive features are another great D* idea, but with a slow, clunky, poor quality implementation.


No, you are misreading what I said. The PS3 didn't deliver at all from what I understand. DVRs didn't have problems and only the Mix channel had problems on he non-DVRs. Not exactly the sky falling.
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