Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

VIP722 slow guide response


  • Please log in to reply
112 replies to this topic

#21 OFFLINE   Grampa67

Grampa67

    Legend

  • Registered
  • 117 posts
Joined: Mar 14, 2005

Posted 06 October 2011 - 04:19 PM

Mine seems to have no set pattern when this happens. It will get back to normal by its self.

...Ads Help To Support This SIte...

#22 OFFLINE   rhdbs

rhdbs

    Cool Member

  • Registered
  • 12 posts
Joined: Sep 09, 2008

Posted 06 October 2011 - 08:56 PM

Well, I'm not alone. Two different 722's at L721 have experienced the problem in the past few days. I don't keep up with versions that often so I have no idea when I got L721.

Tonight the guide took exactly 8 seconds to appear. Scrolling through the grid was like pulling toe nails. A hard reset made it usable again.

#23 OFFLINE   P Smith

P Smith

    Mr. FixAnything

  • Registered
  • 19,714 posts
  • LocationBay Area
Joined: Jul 25, 2002

Posted 06 October 2011 - 09:45 PM

L7.21 start spooling 9/29/2011.

#24 OFFLINE   rhdbs

rhdbs

    Cool Member

  • Registered
  • 12 posts
Joined: Sep 09, 2008

Posted 07 October 2011 - 07:58 PM

I think this is related to the VOD stuff. I almost never used VOD in any form but have started to tinker with some of the free stuff under Networks. I noticed when I started a download last night that the guide delay began. Only 2-3 seconds compared to the 8 I was seeing earlier though.

There's no task manager that I know of on the 722 but I suspect some house cleaning or VOD program data (not video) is being downloaded during this slow down. Any thing of this nature should be done right after the complementary restart I get each day - because I can specify the best time for that.

Fortunately this problem has not yet become very persistent, just kindof random but very noticeable.

#25 OFFLINE   jwktiger05

jwktiger05

    Cool Member

  • Registered
  • 11 posts
Joined: Jul 31, 2011

Posted 07 October 2011 - 09:29 PM

Having similar problem here with my 722 will do the reboot.
-JWK

#26 OFFLINE   Presence

Presence

    Godfather

  • Registered
  • 361 posts
Joined: Mar 14, 2004

Posted 08 October 2011 - 09:19 PM

I also experience this issue. Resetting every evening is becoming a routine.

#27 OFFLINE   Nina

Nina

    Legend

  • Registered
  • 142 posts
Joined: Jan 15, 2008

Posted 08 October 2011 - 09:26 PM

I also experience this issue. Resetting every evening is becoming a routine.


Same here. Having the slow guide issue for past two weeks. Only resetting helps for half hour. problem comes back. I have 722k with L866 software..

#28 OFFLINE   Inkosaurus

Inkosaurus

    Icon

  • Registered
  • 678 posts
Joined: Jul 29, 2011

Posted 08 October 2011 - 10:39 PM

..

Edited by Inkosaurus, 11 November 2011 - 05:58 PM.


#29 OFFLINE   sparky28

sparky28

    New Member

  • Registered
  • 6 posts
Joined: Feb 08, 2011

Posted 09 October 2011 - 10:49 PM

My 722K recently went bonkers on HD channels. Called Dish and got a replacement receiver (refurbished) about 10 days ago. Had no problems with the old receiver but now having the same problem as others with a very slow guide at times. Seems to come and go, works fast at times, at other times the guide is VERY slow. Very frustrating!!!!

#30 OFFLINE   fuzzface

fuzzface

    Mentor

  • Registered
  • 44 posts
Joined: Feb 01, 2011

Posted 11 October 2011 - 12:59 PM

new software for the 722k starting to roll out tonight. Hopefully this will fix it! I think the new 722 software started last night...

#31 OFFLINE   P Smith

P Smith

    Mr. FixAnything

  • Registered
  • 19,714 posts
  • LocationBay Area
Joined: Jul 25, 2002

Posted 11 October 2011 - 01:39 PM

new software for the 722k starting to roll out tonight. Hopefully this will fix it! I think the new 722 software started last night...

And your source is ?

Check this time official page here https://rweb.dishnet...oftwarelist.asp

#32 OFFLINE   brewsky

brewsky

    Cool Member

  • Registered
  • 15 posts
Joined: Jul 04, 2010

Posted 11 October 2011 - 01:53 PM

As a DNS tech ive seen this problem alot here latley ...Alot of the new tv's these days have a "light sensor" which adjust the brightness of your tv depending on how much light is coming into the room....Turn this feature OFF ....It is known to have interference with our remotes.....Some cases turning the #1 remote into uhf is a fix too

#33 OFFLINE   fuzzface

fuzzface

    Mentor

  • Registered
  • 44 posts
Joined: Feb 01, 2011

Posted 11 October 2011 - 02:40 PM

And your source is ?

Check this time official page here https://rweb.dishnet...oftwarelist.asp


I saw it over here: http://www.satellite...22-l-721-a.html

In response to someone getting L.721 on their 722 last night and not seeing anything about it...

"Only 100K 722 units are getting the software today. The rest are scheduled for Thursday.

In addition to the 722 release today the following upgrades are also going out today and continuings on Thursday.

ViP211K L550
ViP222 L505
Vip722k L689

The 211/411 will get L564 on Friday but only for new installs (and this one is tentative)

No release notes as of yet for any of them."

#34 OFFLINE   P Smith

P Smith

    Mr. FixAnything

  • Registered
  • 19,714 posts
  • LocationBay Area
Joined: Jul 25, 2002

Posted 11 October 2011 - 02:49 PM

Thanks. I see it as mixed bag - half of these mentioned FW spooling for days or weeks already.

#35 OFFLINE   phrelin

phrelin

    Hall Of Fame

  • Registered
  • 13,314 posts
  • LocationNorthern California Redwoods
Joined: Jan 18, 2007

Posted 11 October 2011 - 03:26 PM

Hmmm. My 722 has L7.21 and usually is near the end of the process. I guess I should do a hard reboot, but I'll wait until tomorrow.

"In a hundred years there'll be a whole new set of people."
"Always poke the bears. They sleep too much for their own good."

"If you're good enough, they'll talk about you." - Tom Harmon
A GEEZER who remembers watching TV in 1951 and was an Echostar customer from 1988 to 2008, now a Dish Network customer.
My AV Setup
My Slingbox Pro HD Experience
My Blog: The Redwood Guardian


#36 OFFLINE   P Smith

P Smith

    Mr. FixAnything

  • Registered
  • 19,714 posts
  • LocationBay Area
Joined: Jul 25, 2002

Posted 11 October 2011 - 04:18 PM

Hmmm. My 722 has L7.21 and usually is near the end of the process. I guess I should do a hard reboot, but I'll wait until tomorrow.


According official page (see URL above) it's out from 9/29/2011.

#37 OFFLINE   dishman1999

dishman1999

    Registered User

  • Banned User
  • 120 posts
Joined: Sep 26, 2011

Posted 11 October 2011 - 05:09 PM

http://images.search...umb=1uX8GCqsUF6

As a DNS tech ive seen this problem alot here latley ...Alot of the new tv's these days have a "light sensor" which adjust the brightness of your tv depending on how much light is coming into the room....Turn this feature OFF ....It is known to have interference with our remotes.....Some cases turning the #1 remote into uhf is a fix too

or getting a harmony 1100 is the best!!!

#38 OFFLINE   Inkosaurus

Inkosaurus

    Icon

  • Registered
  • 678 posts
Joined: Jul 29, 2011

Posted 11 October 2011 - 08:27 PM

As a DNS tech ive seen this problem alot here latley ...Alot of the new tv's these days have a "light sensor" which adjust the brightness of your tv depending on how much light is coming into the room....Turn this feature OFF ....It is known to have interference with our remotes.....Some cases turning the #1 remote into uhf is a fix too


I kind of doubt the issue we are experiencing is light based interference as its only persisting when using the guide. If it was IR interference the problem would also surface when using other functions on the remote, like using the menus, changing channels , ect.

This problem is also persisting when using the front panel to access the guide (menu>Program guide).
Great suggestion though, thats the first thing i checked when i noticed it on my set but really doubt that its the case now.

#39 OFFLINE   dasjman

dasjman

    New Member

  • Registered
  • 8 posts
Joined: Oct 12, 2011

Posted 12 October 2011 - 07:45 AM

My guide was very slow, as well as the jump feature on the DVR. Well, I tried to figure out what was wrong and I might have screwed something up.

Now my VIP612's remote in the bedroom is changing channels on both televisions. The VIP722 remote still works, but when my wife changes channels in the bedroom, I get to ahve my channel changed in the living room as well.

Help!

#40 OFFLINE   Ray C@DISH Network

Ray C@DISH Network

    Icon

  • DISH Representative
  • 908 posts
Joined: Dec 28, 2010

Posted 12 October 2011 - 07:52 AM

dasjman,

I provided you instructions on readdressing your remote to your receiver on the other thread you created. Thanks.




spam firewall