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Trading Cars - Sirius to XM
Posted 06 October 2011 - 03:33 PM
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Posted 06 October 2011 - 04:59 PM
Posted 06 October 2011 - 05:34 PM
Posted 19 November 2011 - 08:56 PM
Posted 20 November 2011 - 08:27 AM
She said she understood then tried to sell me a Sirius radio "on sale" today only. Sigh................
That drives me crazy! You get a new vehicle and call to switch and all they want to do is 1) talk you out of cancelling even though not cancelling would mean you are paying for a radio in a vehicle you no longer own, or 2) try to sell you another radio for your new vehicle even though it has one built it.
I think the FCC/Politicians dropped the ball on this big time. With all the conditions they imposed on this merger, a combination of operations should have been one of them.
Posted 20 November 2011 - 08:43 AM
1 primary receiver, billed annually, last paid 4/11
1 NavTraffic sub, billed annually, last paid 9/11
1 add on receiver in a second car, billed monthly
I was prepared for a battle when I traded off the car with the primary receiver and the traffic. But, the rep was able to refund the unused portions of the primary and the traffic, apply that balance to the new XM account, and make the add on month to month receiver primary. He even gave me what I would consider a good deal on the new XM service.
Maybe I just got lucky and got a good rep.