So I seem to be having some repeating errors with the Windows Client.
I previously had the 2-0-2 "Something is wrong with your account" error and after a lengthy tech support call involving uninstalling and reinstalling the PC client things were working again.... until I actually took the PC on a trip.
Then it failed AGAIN in the field, couldn't watch the sideloaded content (luckily had some other digital content on the laptop or my 2-year-old would have melted down).
Back home trying to diagnose the issue I'm now getting code 2-4-2. Oddly it seems to be "intermittent", and not just a matter of lost/corrupted data, as it worked on one out of five attempts this AM.
I will try another uninstall/reinstall, but since that process requires re-initialization with the Nomad hardware, it isn't a practical approach for a "field fix" if things break while away from home again.
Any other ideas on how to nail down this issue?
On the first uninstall (while on with tech support), it did report that it couldn't find a particular file (didn't write down name but was an .xml file with "user config" or something like that in the title), seems like a good candidate as the culprit if this file gets lost, corrupted, or remains access locked incorrectly after the client exits or something. I'll nail it down on the next uninstall/reinstall when I get home tonight.
First, WELCOME to dbstalk.
I did experience something similar once that the uninstaller and installer couldn't find a particular .msi file. Drove me crazy. Finally I went into the registry and manually deleted every instance of Directv Nomad there. Some bad install caused something.
Before you do this, be sure you know what you are doing. Nomad as a name is used by other companies. For example you might come across NomadBranch or NomadSMS, they are not Directv Nomad files.
Once I did that and reinstalled, all was good.
So if you choose this method, be aware of the risks, and backup your registry first. If this is all new to you, don't do it. Find a knowledgable PC person that can tackle it. And good luck.