Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

OTA Antenna Channel Guide


  • Please log in to reply
51 replies to this topic

#26 OFFLINE   Michael P

Michael P

    Hall Of Fame

  • Registered
  • 2,970 posts
Joined: Oct 27, 2004

Posted 29 November 2011 - 11:27 AM

DirecTV could really use a lesson or two from DISH on how to properly manage OTA services.




That is a quirk. Why not tie in the internal software what can show up in the guide to the station identifier info, not the virtual channel info?

That "quirk" happens on CECB converters as well. What is needed is the option to display the actual RF frequency instead of the virtual channel number. That does happen automatically when a weak signal gets scanned in. In my virtual ch 8 scenario I actually had 8-1 from my local city and 8-2 from a different city in the guide (until I deleted the distant 8-2).
An E* subscriber continuously since February 1997.

...Ads Help To Support This Site...

#27 OFFLINE   fudpucker

fudpucker

    Godfather

  • Registered
  • 724 posts
  • LocationNW Iowa
Joined: Jul 23, 2007

Posted 29 November 2011 - 04:22 PM

So what happens if a local affiliate drops out of Dish? Our local Fox and CBS affiliate is in a contract dispute with Dish (details in another thread) and threatening to remove their permission for Dish to carry them. If that happens, will I now no longer be able to get the guide info for their OTA station?

#28 OFFLINE   Jim5506

Jim5506

    Hall Of Fame

  • Registered
  • 3,555 posts
Joined: Jun 07, 2004

Posted 29 November 2011 - 07:20 PM

Your guide for that station will say "digital service".
Tuners: Hopper 2000; Hopper w/Sling; 3 Joeys; Samsung SIR-T351; Accurian 6000;2 X HD TiVo; 2 X TiVo Series 2 Stand alone; Panasonic Showstopper 2000
Dish 1000.2 @ 110, 119, 129; dish 500 @ 61.5
Antennas - CM4228; RS U75-R; coathanger; Funke PSP.1922 (stillin the box); paperclip
Displays: Sony VPH D50Q with HD Fury HDMI input; Hitachi 57F59; Sony Bravia LCD;Sanyo 32" LCD; Panasonic 42" plasma
Sony 80GB PS3; Toshiba HD-DVD

Give me a Finco colinear array and I'll rule the world - HA-HA-HA-HA!

#29 OFFLINE   TheShepherd

TheShepherd

    New Member

  • Registered
  • 8 posts
Joined: Dec 26, 2009

Posted 30 November 2011 - 09:09 AM

Yes for the channels carried by Dish in that area. I have Cheyenne locals and OTA pickup Denver and have channel guide for the Denver channels but not for some other Colorado channels that dish does not carry.

#30 OFFLINE   Michael P

Michael P

    Hall Of Fame

  • Registered
  • 2,970 posts
Joined: Oct 27, 2004

Posted 30 November 2011 - 06:33 PM

Your guide for that station will say "digital service".

If there is a contract dispute you OTA guide data may contain a plea to contact your local station. That's if they keep the station up with a barker slide/test card regarding the dispute.
An E* subscriber continuously since February 1997.

#31 OFFLINE   tampa8

tampa8

    Godfather/Supporter

  • Registered
  • 1,882 posts
Joined: Mar 30, 2002

Posted 04 December 2011 - 11:47 AM

One more thing, it appears the out of market OTA channel must also be carried on one of the satellites you get, or else you don't get the guide.

#32 OFFLINE   Michael P

Michael P

    Hall Of Fame

  • Registered
  • 2,970 posts
Joined: Oct 27, 2004

Posted 08 December 2011 - 04:09 PM

One more thing, it appears the out of market OTA channel must also be carried on one of the satellites you get, or else you don't get the guide.


Not entirely true. If you happen to get some of my locals OTA from out of the market you will get the MeTV and THIS guide data, neither are carried on the satellite.
An E* subscriber continuously since February 1997.

#33 OFFLINE   bnborg

bnborg

    Icon

  • Registered
  • 616 posts
Joined: Jun 03, 2005

Posted 12 December 2011 - 04:04 PM

Not entirely true. If you happen to get some of my locals OTA from out of the market you will get the MeTV and THIS guide data, neither are carried on the satellite.


On the contrary, I do not get EPG info for MeTV or THiS even though I get them OTA. :nono2:
Dish Network VIP722k - Gold 250 + HD/Platinum
110,119, and 129 on Dish 1000.2
Dynex (BestBuy) 42" HDTV, Onkyo TX-SR303 Receiver

#34 OFFLINE   Mike109

Mike109

    Legend

  • Registered
  • 257 posts
Joined: Jun 28, 2010

Posted 14 December 2011 - 02:36 AM

I get WCIU and all their subs - Utoo, MeTV, MeToo and ThisTV from OTA. The EPG has data for everything but ThisTV, which just lists Digital Service.

#35 OFFLINE   Stewart Vernon

Stewart Vernon

    Excellent Adventurer

  • Moderators
  • 20,360 posts
  • LocationKittrell, NC
Joined: Jan 07, 2005

Posted 14 December 2011 - 11:05 AM

On the contrary, I do not get EPG info for MeTV or THiS even though I get them OTA. :nono2:


Depends on your market and if Dish links them properly... That's why there are stickies at the top of this forum for reporting and mother for discussing specific EPG issues like this. Dish had asked for info, though they don't seem to be quick about following up these days for EPG problems.

I do have MeTV and THiS EPG data in my market.

-- !rotaredoM mA eM

What I do when I'm not here


#36 OFFLINE   Michael P

Michael P

    Hall Of Fame

  • Registered
  • 2,970 posts
Joined: Oct 27, 2004

Posted 28 December 2011 - 09:28 PM

On the contrary, I do not get EPG info for MeTV or THiS even though I get them OTA. :nono2:


It depends on the specific station you are receiving. For example I get OOM guide data for all the Youngstown OH local stations. In addition to all the .01 channels, I also get .2 guide data for a CW, Fox and MyNetwork subchannels. I also get .2 PBS guide but the data is incorrectly listed as a duplicate of the .01 station. Ironically the OOM PBS station is a duplicate of one in my DMA where the same .02 channel has the correct data.

In my DMA I get Me TV, THIS, and several PBS subchannels in my EPG but not Antenna TV.

Dish needs to make a new years resolution to correct the guide data issues we report. Some of the subchannel nets are interesting and worthy of DVR recording. Unfortunately "digital service" does not make DVR recording a pleasant experience.
An E* subscriber continuously since February 1997.

#37 OFFLINE   FTA Michael

FTA Michael

    Hall Of Fame

  • Registered
  • 3,474 posts
Joined: Jul 21, 2002

Posted 03 January 2012 - 07:22 PM

Today, I used Windows Media Center to set recordings for MeTV, and I was reminded of all this. I'm paying $10/month for the DVR, and Dish can't provide me with the listings that Microsoft gives me for nothing. Where's the smilie for a shaking fist? Darn you, Dish!
Yes, FTABlog is active again. Why do you ask?

#38 OFFLINE   Michael P

Michael P

    Hall Of Fame

  • Registered
  • 2,970 posts
Joined: Oct 27, 2004

Posted 07 January 2012 - 11:20 PM

WUAB recently added Bounce, replacing THIS on 43.2, now THIS is 43.3. I used to get guide data for THIS on 43.2, I now get Bounce guide data on 43.2 and "digital service" for 43.3. I had to manually rename 43.3.

WUAB and WOIO are operated by Raycom. They seem to have a better relationship with Dish, as the last new sub-channel they added MeTV had guide data from day one (as was the case with THIS when it first appeared on 43.2).
An E* subscriber continuously since February 1997.

#39 OFFLINE   jeffdb27

jeffdb27

    AllStar

  • Registered
  • 99 posts
Joined: Jul 13, 2007

Posted 10 January 2012 - 03:25 PM

As long as Dish carries those channels OR has the EPG data up linked, then you should have it for OTA even out of your market.


We have a translator station where I am and until recently the guide info was fine. They changed something and now all I get is "Digital Service" I contacted DISH and they said if they don't carry a channel then the OTA guide info isn't available. (They don't carry the translator station, only the original one that I can't pick up OTA.) I really don't believe this, since I have read the people get a lot of sub-channels (not carried by DISH) and do have proper guide information for those.

Is there any hope for me? How do you know if the guide info is up linked?

Thanks,
Jeff

Hopper (owned) + EHD + Sling Adapter + OTA Adapter
AT200 + BB@Home + RSNs + Locals
SATS: 110/119/129
Dish Network Customer since
October 1996


#40 OFFLINE   Stewart Vernon

Stewart Vernon

    Excellent Adventurer

  • Moderators
  • 20,360 posts
  • LocationKittrell, NC
Joined: Jan 07, 2005

Posted 10 January 2012 - 04:10 PM

You could search this forum and go back through through old uplink reports but that could get tedious... If your local has changed something recently then it could be true that they are not up linked to Dish or at least EPG data isn't.

Unfortunately it can be like pulling teeth to get straight answers.

-- !rotaredoM mA eM

What I do when I'm not here


#41 OFFLINE   jeffdb27

jeffdb27

    AllStar

  • Registered
  • 99 posts
Joined: Jul 13, 2007

Posted 10 January 2012 - 04:50 PM

At first a couple of people were emailing me from the station and one from DISH was. Then all that went quiet. So I filled out a form on the tech support web page, and that's were they said if they don't carry the channel, then the guide info ins't available. So, it kind of went from where they were working with me on both ends and wanted to solve the problem, to tough luck, customer fairly quickly. And this guide info was there for YEARS. It is very frustrating to lose it and not be able to set timers, etc.

Jeff

Hopper (owned) + EHD + Sling Adapter + OTA Adapter
AT200 + BB@Home + RSNs + Locals
SATS: 110/119/129
Dish Network Customer since
October 1996


#42 OFFLINE   jc8097654

jc8097654

    New Member

  • Registered
  • 9 posts
Joined: Mar 27, 2008

Posted 13 January 2012 - 01:15 PM

I recently became a DISH customer and have a VIP722k with an OTA module to get HD. I subscribe to all of the local channels that Dish carries in SD. Unfortunately, the guide info is populating for all OTA channels except CBS 19 which is carried by Dish, any idea why it is only saying Digital Service? I am in the the Tyler, TX market.

#43 OFFLINE   Ray C@DISH Network

Ray C@DISH Network

    Icon

  • DISH Representative
  • 914 posts
Joined: Dec 28, 2010

Posted 14 January 2012 - 08:02 AM

KYTX is provided by us so you should be getting the EPG information. Did it just begin displaying Digital Service or has it always shown this? Does it show the same information on channel 8881? Please let me know. Thanks.

I recently became a DISH customer and have a VIP722k with an OTA module to get HD. I subscribe to all of the local channels that Dish carries in SD. Unfortunately, the guide info is populating for all OTA channels except CBS 19 which is carried by Dish, any idea why it is only saying Digital Service? I am in the the Tyler, TX market.



#44 OFFLINE   jc8097654

jc8097654

    New Member

  • Registered
  • 9 posts
Joined: Mar 27, 2008

Posted 14 January 2012 - 12:05 PM

KYTX is provided by us so you should be getting the EPG information. Did it just begin displaying Digital Service or has it always shown this? Does it show the same information on channel 8881? Please let me know. Thanks.


8881-KYTX is showing guide information and has been since my service began. 019-01 KYTX OTA channel has been showing digital service since it came online when I setup the OTA module last week. All of the other local OTA channels populated EPG information with no problem. Any help you can provide would be appreciated.

#45 OFFLINE   bnborg

bnborg

    Icon

  • Registered
  • 616 posts
Joined: Jun 03, 2005

Posted 14 January 2012 - 02:45 PM

This subject frustrates and depresses me.

I have complained/reported my problems in this forum, to the stations, Dish Network, and TV Guide. All I ever get is a runaround.

Yet I still have half of my OTA channels showing "Digital Service" or worse, completely wrong EPG info.
Dish Network VIP722k - Gold 250 + HD/Platinum
110,119, and 129 on Dish 1000.2
Dynex (BestBuy) 42" HDTV, Onkyo TX-SR303 Receiver

#46 OFFLINE   Ray C@DISH Network

Ray C@DISH Network

    Icon

  • DISH Representative
  • 914 posts
Joined: Dec 28, 2010

Posted 19 January 2012 - 07:46 AM

Please provide your receiver number in a PM to me so I can submit a trouble report about you not getting the programming information for this channel. Thanks.

8881-KYTX is showing guide information and has been since my service began. 019-01 KYTX OTA channel has been showing digital service since it came online when I setup the OTA module last week. All of the other local OTA channels populated EPG information with no problem. Any help you can provide would be appreciated.



#47 OFFLINE   Michael P

Michael P

    Hall Of Fame

  • Registered
  • 2,970 posts
Joined: Oct 27, 2004

Posted 09 March 2012 - 11:59 AM

E* needs to have an OTA guide "Team" to sort this mess out. They also need to educate ALL their staff so the bogus comment "If we don't carry the channel on the satellite you will not get guide data" will no longer be uttered.

I can testify that:
A: You may get OOM OTA guide data
B: You may get subchannel guide data for networks not carried
C: What you get or don't get varies by DMA

A dedicated team could get this fixed. We are paying for DVR service so this issue should not get swept under the rug!
An E* subscriber continuously since February 1997.

#48 OFFLINE   79MI

79MI

    Mentor

  • Registered
  • 33 posts
Joined: Jan 23, 2004

Posted 18 March 2012 - 07:44 PM

About 6 months ago I noticed the guide data was missing for my local NBC station (WEYI, OTA channel 25.1/25.2). Both channels now list programming as "digital service". Programming data had been available since they started broadcasting in digital, but disappeared for some reason. All other local stations have guide data, both SD and HD.

I've contacted the station regarding the issue, they assure me Dish is receiving the data from them, I've also confirmed they are broadcasting it by connecting my TV directly to the antenna. The SD feed from Dish also includes guide data.

I've made multiple calls to Dish, and chatted with a supervisor regarding the issue. They opened a trouble ticket about 2 months ago, but I haven't heard anything back.

Should I eliminate the OTA antenna, and have a 3rd dish installed to receive HD locals? I'm worried I may lose my locals during inclement weather, not to mention the potential drop in picture quality. All of my OTA locals have 85-100% reception.

It's strange that there are so many people dealing with this issue, seems it would've been more prevalent back when digital broadcasts were first coming online (which it wasn't).

Thanks in advance for any advice.

#49 OFFLINE   garys

garys

    Hall Of Fame

  • Registered
  • 3,169 posts
Joined: Nov 04, 2005

Posted 18 March 2012 - 09:03 PM

Dish doesn't use the guide info from the Networks, they use an outside contractor for it. The problem would be either from the contractor or Dish and not from your local network. You are paying for the HD locals, Dish may install the dish for you at hardly any charge. I have both OTA and Dish supplied HD locals to back each other up. Sometimes I loose Dish and sometimes OTA goes out for me due to the distance to the towers.

#50 OFFLINE   Michael P

Michael P

    Hall Of Fame

  • Registered
  • 2,970 posts
Joined: Oct 27, 2004

Posted 19 March 2012 - 05:24 PM

About 6 months ago I noticed the guide data was missing for my local NBC station (WEYI, OTA channel 25.1/25.2). Both channels now list programming as "digital service". Programming data had been available since they started broadcasting in digital, but disappeared for some reason. All other local stations have guide data, both SD and HD.

I've contacted the station regarding the issue, they assure me Dish is receiving the data from them, I've also confirmed they are broadcasting it by connecting my TV directly to the antenna. The SD feed from Dish also includes guide data.

I've made multiple calls to Dish, and chatted with a supervisor regarding the issue. They opened a trouble ticket about 2 months ago, but I haven't heard anything back.

Should I eliminate the OTA antenna, and have a 3rd dish installed to receive HD locals? I'm worried I may lose my locals during inclement weather, not to mention the potential drop in picture quality. All of my OTA locals have 85-100% reception.

It's strange that there are so many people dealing with this issue, seems it would've been more prevalent back when digital broadcasts were first coming online (which it wasn't).

Thanks in advance for any advice.

Are you getting this channel in SD over the satellite? If so the problem may be with a change made by the station to their OTA signal's PSIP data stream. while Dish receivers do not use PSIP for guide data, it does use a part of it for channel identification.

Have you tried deleting the OTA channel from your DVR and then rescanning it back into the guide? If not try it and then do a check switch to force a new download of the EPG. You may be pleasantly surprised.
An E* subscriber continuously since February 1997.




Protected By... spam firewall...And...