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Temporary solution?

directv iphone app bug

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24 replies to this topic

#1 OFFLINE   pugluvr

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Posted 26 October 2011 - 12:29 PM

We are renting a cabin this weekend from a family who has recently moved out. They have a Directv dish, but they took the receiver. If we take our old non-HD receiver and tv, will we get our service out there for the weekend?

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#2 OFFLINE   hilmar2k

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Posted 26 October 2011 - 12:30 PM

You should.

#3 OFFLINE   Stuart Sweet

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Posted 26 October 2011 - 01:01 PM

You'll get something, but if the dish isn't aimed right you might not get everything. Also if you're outside of your local market you probably won't get any local channels.

As a note, if anyone at your home is using DIRECTV service this weekend, I think that violates your customer agreement.
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#4 OFFLINE   pugluvr

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Posted 26 October 2011 - 02:18 PM

Okay. Thanks for the responses. No one will be watching tv here at home, so hopefully that means we're okay on the agreement.

#5 OFFLINE   carl6

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Posted 26 October 2011 - 05:19 PM

Another possible issue is that the dish and the receiver most both be the same technology, SWM or non-SWM. If the dish is SWM, then it will only work with an SWM capable receiver. If the dish is non-SWM, then it will work with almost anything except the H25. However, getting your receiver to switch between modes (if it needs to) can be a hassle.

So hook it up and try it, but there are various issues that might interfere with it working.

#6 OFFLINE   DBSNewbie

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Posted 26 October 2011 - 08:10 PM

... As a note, if anyone at your home is using DIRECTV service this weekend, I think that violates your customer agreement.


Out of curiosity, if one were not at home to watch any DirecTV programming, but a DVR, for example, is recording a particular program at the main home, would that be considered "Using DirecTV Service". If so, if the subscriber were in a secondary location watching DirecTV while such a recording is happening, would that violate the customer agreement?
Slimline, WB616 (2), SWM8 (2), OTA, MRV (U)
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#7 OFFLINE   pugluvr

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Posted 26 October 2011 - 08:16 PM

Out of curiosity, if one were not at home to watch any DirecTV programming, but a DVR, for example, is recording a particular program at the main home, would that be considered "Using DirecTV Service". If so, if the subscriber were in a secondary location watching DirecTV while such a recording is happening, would that violate the customer agreement?


Oooohhhh, good question. I'm certain I have things set on the DVR left at home to record. I don't want to get in any trouble. We just want to watch some college football on Saturday, so we're trying to find a way to do that.

#8 OFFLINE   charlie460

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Posted 26 October 2011 - 09:39 PM

I wouldn't worry about it. There's no real way for them to detect it anyway. (I'm not advocating breaking the customer agreement, but if no one is there watching it, that's fine...)

#9 OFFLINE   JimAtTheRez

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Posted 26 October 2011 - 09:49 PM

You'll get something, but if the dish isn't aimed right you might not get everything. Also if you're outside of your local market you probably won't get any local channels.

As a note, if anyone at your home is using DIRECTV service this weekend, I think that violates your customer agreement.



Stuart, technically it might. But if you have ever been to a college football game (at least in the South), you will see tons of dishes and receivers set up under tents for viewing while "tailgating." I have asked Directv about this directly, and they certainly did not consider this a violation when I asked. And yes, with 4 HDDVR's, I am almost always recording something. Again, not trying to argue, but I don't think this kind of "short term" use is what they are concerned with. I reserve the right to be wrong.

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#10 OFFLINE   trucker2536

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Posted 27 October 2011 - 02:25 AM

ive been told by an installer that i could watch D* on a big rig while the fam watches the dvr at home and it does not violate any rules just no locals outside the spot beam

#11 OFFLINE   Davenlr

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Posted 27 October 2011 - 03:05 AM

I thought that was what the mirror fee for the additional box was for, so you could watch something else while the family watched on the main box. Surely they dont want you to set up a completely separate account for "tailgating". Dont they even have, or had, a mobile receiver specifically for that?

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#12 OFFLINE   bobvick1983

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Posted 27 October 2011 - 10:53 AM

It might be "technically" breaking the agreement, but he is not stealing anything. DirecTV is getting their money either way, and it is not like he is stacking or anything. Seems like a non issue.

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#13 OFFLINE   harsh

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Posted 27 October 2011 - 11:07 AM

ive been told by an installer that i could watch D* on a big rig while the fam watches the dvr at home and it does not violate any rules just no locals outside the spot beam

Never trust an installer to offer DIRECTV account policy information. It isn't something that they need to know and they get a lot of word-of-mouth and speculative information from customers and other installers. Think of it as asking your mechanic what the mileage policies are for a leased car.

The same goes for many CSRs as you'll often get different answers depending on who you talk to.

If you look at the documentation, I think you'll find that mobile accounts can't have multiple receivers.

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#14 OFFLINE   Stuart Sweet

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Posted 27 October 2011 - 11:11 AM

Stuart, technically it might. But if you have ever been to a college football game (at least in the South), you will see tons of dishes and receivers set up under tents for viewing while "tailgating." I have asked Directv about this directly, and they certainly did not consider this a violation when I asked. And yes, with 4 HDDVR's, I am almost always recording something. Again, not trying to argue, but I don't think this kind of "short term" use is what they are concerned with. I reserve the right to be wrong.


There is a loophole for tailgating, as you are not setting up service at a freestanding, permanent location. That's why you can have service in your RV or on your truck bumper, that's what I was told. Using DIRECTV at two permanent locations is the issue.

Will they know? probably not. Is it really the worst thing in the world? No. But is it technically against the customer agreement you signed? Probably.
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#15 OFFLINE   bobvick1983

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Posted 27 October 2011 - 12:38 PM

I doubt that they will send the Audit Nazis out in a van to apprehend him. I wouldnt worry about it.

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#16 OFFLINE   harsh

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Posted 28 October 2011 - 08:12 AM

There is a loophole for tailgating, as you are not setting up service at a freestanding, permanent location.

There is no such loophole.

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#17 ONLINE   armophob

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Posted 28 October 2011 - 08:30 AM

We are renting a cabin this weekend from a family who has recently moved out. They have a Directv dish, but they took the receiver. If we take our old non-HD receiver and tv, will we get our service out there for the weekend?


The old non-HD receiver has an active card?

#18 OFFLINE   tonyd79

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Posted 28 October 2011 - 02:50 PM

There is no such loophole.


You read your agreement with directv, did you?
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#19 ONLINE   Christopher Gould

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Posted 28 October 2011 - 03:32 PM

Years ago they use to advertise. Take it with you were ever you go. Lol

#20 OFFLINE   CliffV

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Posted 28 October 2011 - 03:53 PM

I asked a CSR ten years ago about adding a DVR at my vacation cabin. She was fine with it as long as both residences weren't occupied at the same time.

My brother asked a CSR last year about a similar arrangement. The CSR told him that Directv wanted him to call and tell them each time he went from one place to the other. That seems a little odd.

So certainly such arrangements match the spirit of the law if not precisely the letter of the law.




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