I don't know what planet these people are from, or what DVR they're using.
I started with a DirectTV Tivo. When HD came out I "bought" and HR20 for $275. It sucked, but I didn't have any choice. When I got a 3D-capable TV about a year ago I was upgraded to an HR23. It's the worst piece of junk I've ever had to deal with. It often takes 5-10 seconds just to respond to a button press. When I called to complain they told me I "qualified for an upgrade", but they couldn't guarantee I wouldn't just be sent another HR23.
I'm sure PCMag was given the latest and greatest DVR to play with. But customers don't have that kind of choice. We're stuck with whatever DirecTV wants to send us. You might
get and HR24, but more likely you'll get a refurbished HR22/23.
Every day that I use my HR23 I long for my old Tivo. Now DirecTV has an official Tivo product, but I was told I would have to "buy" it for $200 (and it would still belong to DirecTV, not me
). I'm sorry, I already paid almost $300 to prepay a DirecTV DVR lease. For that price I'll go buy a refurb unit directly from Tivo and go off-the-air, and save ~$1000/year in the process.