Is there a particular reason people can't be a little patient? So a signal flaked out for a while --- So what? Watch something else. I would never even think to call Dish on something so minor.
Since the wife has missed 3 programs in the last month, and I've now missed 2, (and the three she missed is more painful to me then the two I did, since the "stupid satellite isn't working again"), it does start to grate on ones nerves.
Add to the fact that I spent 15 years in the broadcast industry as an engineer, and an hour and a half outage of one signal, much less 8 would have gotten someone fired where I worked.
I do wonder if Dish reported back to each of those netowrks on the fact that they failed to carry the signal, and if those networks will tell their advertisers.
The paperwork we had to fill out when fialing to carry a network spot, and the fact that if the local station was at fault WE LOCALLY had to reimburse the network to reimburse the advertiser; tended to keep the signal on the air.
You are right, there are more important things in life; world hunger, cancer, etc.; but on a sat TV forum, one should be able to discuss Sat TV. And if it was the first occurance, I would have been patient and not posted (see the part of being a member for 6 years and only posting 7 times; = lurks alot), but at some point one does get frustrated, comes to an appropiated plance on the internet to discuss the problem; and hopes that a member of the DIRT team or a lurker in Dish management reads my compalint, and those of some others recently, and maybe tries to fix the problem.
(yes, I know it's all fantasy, I work in the corporate world too, I know that it will never happen. But if I'm frustrated enough to post after lurking for 6 years; perhaps someone ought to take note, cause I bet they're about to lose a customer.)
(queue the people who will say good ridance to me if I don't like the service, and won't find anything better, so I need to accept the lousy service I get, and be happy I get that much service, because Dish doesn't have to offer me service at all...)