Jump to content

Welcome to DBSTalk

Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
Guest Message by DevFuse

- - - - -

722K no signal tuner 1

  • Please log in to reply
2 replies to this topic




  • Registered
  • 122 posts
Joined: Dec 14, 2005

Posted 06 December 2011 - 10:48 AM

Hi everyone,

Yesterday when turning on my TV I received a complete signal loss message on the screen. However, tuner 2 was pulling in the signal just fine. I run my 722K in dual mode and tuner 2 serves a TV in an upstairs bedroom while tuner 1 serves my plasma. Also I have an old 508 connected to a TV in another bedroom and it is working fine.

I ran a check swicth but it did not help. It did however display a warning message telling me that if I did not cancel out of it, it would change some satellite settings due to it not finding all of the satellites. I didn't want to chance doing that so I cancelled and then it downloaded the guide but that didn't help either. Also tried some SD channels to see if it was 129 but no luck (I am on western arc).

Have not tried a plug pull, nor gone out to the dish to check cabiling. Any suggestions welcome. Tonight when I have more time I can try DISH chat for assistance but as always I thought I'd ask here first, where the true knowledge is. :)

Thanks in advance.

...Ads Help To Support This Site...

#2 OFFLINE   Ray C@DISH Network

Ray C@DISH Network


  • DISH Representative
  • 914 posts
Joined: Dec 28, 2010

Posted 06 December 2011 - 02:23 PM

The message you mentioned is an error 836, The check switch test has found fewer satellites than previously detected. You have lost the signal to one of your LNBs from the dish to that receiver. You can try to unplug the receiver for 10 seconds to have the receiver reboot. If this doesn't restore the signal, we will need to schedule a tech to your home. Please let me know. Thanks.




  • Topic Starter
  • Registered
  • 122 posts
Joined: Dec 14, 2005

Posted 06 December 2011 - 10:46 PM

Thank you Ray. When I came home from work tonight, turned on the plasma and today tuner 1 had a signal. However when I checked tuner 2 on the second TV it now showed complete signal loss.

Fortunately, the plug pull and reboot did the trick, both are now receiving the signal normally.

Again, thanks.

Protected By... spam firewall...And...