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HR24 Not Playing HR22 Shows Whole Home
Posted 21 December 2011 - 11:22 PM
I just talked with a CS rep and he rebooted all my DVR's in hope that it would fix the problem. It did not. I still get the same error. He wants to send a tech out at my expense for $49 to fix the problem... a problem I didn't have prior to the software "upgrade".
The shows play fine going from HR24 to HR24 and HR24 to HR22. I just can't play any of the shows recorded on the HR22 from the HR24. Shows recorded on the HR22 play on the HR22.
0x57b is the software on the HR22 and both HR24's.
Any suggestions to help me out?
Posted 21 December 2011 - 11:37 PM
Go into your whole home menu, and make sure sharing is still enabled on the HR22. Might toggle it off and on. Make sure everything is set correctly there, then reboot the HR22 with a menu restart and see if it helps.
If that does not help, try rerunning network setup on the HR22.
Make sure if you are getting IP addresses from your router, that all the DVRs are OUTSIDE the DHCP range if you are using Static IPs. If you are not using static IPs, you might consider trying to use one on the HR22. Seems to help with quirky stuff like that.
DirecTv HR24x2 Whole Home with 39" high gain KaKu dish, Roku3,SageTv 8 TB Win8 Server -> DVDO Edge-> Denon AVR, Klipsch KB15's/Panasonic 55ST60 plasma"
Posted 22 December 2011 - 12:53 AM
Thanks for your help! You just saved me a service call.
Posted 22 December 2011 - 09:04 AM