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Multiple 612's keep locking up occasionally
Posted 29 December 2011 - 02:21 PM
In Oct it went bad with occasional/many lockups/reboots, the new one again on Dec21 and this replacement is doing the same thing within 2 days. Two Dish techs came out two days ago and checked the outlet(I already had too) along with redoing the coax connectors, replacing rusty ground bad for the barrel connectors and one connector that was the wrong rating. The new 612 locked up again last night so it appears the problems continue. BTW, the drive temp is reasonable and the DVR has breathing room so no heat issue. It also plugs directly in the wall. It seems that most times the lockups occur when skipping forward or back or even fast forwarding(I never watch live TV).
The techs are scheduled again for tomorrow morning but I have a feeling they aren't going to solve this. Anyone got any ideas I can mention to them?
BTW, I previously had Directv DVR's with no reliability issues(just bad remote response time that the HR's have).
Thanks and sorry this was so long but wanted to give the facts. :-)
Posted 29 December 2011 - 05:37 PM
Try plugging the 612 in a plug not on the same breaker as the it is now plugged into. Or, switch locations of the receivers and see what happens.
Posted 29 December 2011 - 06:22 PM
It is puzzling though that the Directv never had any problems at the same location. Also the 722's were fine except for two obvious disk drives going out and the last replacement working for 8 months before being replaced with the 612.
I do appreciate the reply.
Posted 29 December 2011 - 08:28 PM
If problems continue, feel free to send me a PM
Matthew "Speedy" Gonzales
DISH Internet Response Team
Posted 30 December 2011 - 08:10 AM
Posted 22 January 2012 - 10:29 AM