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Samsung RVU TVs - Issues and Discussion (Q1-2012)


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166 replies to this topic

#51 OFFLINE   penetronn

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Posted 15 January 2012 - 07:07 AM

Same here, i have an RVU capable TV but ended up having to just use a H25 i bought off ebay. The wife acceptance factor was not there. The sluggish interface and no skipping was driving her crazy. Hopefully they will push an update soon to fix those issues so i can go back to using it.


When you say sluggish interface, are you saying between 1 or 2 seconds after button press on the remote the TV will respond?

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#52 OFFLINE   brent112

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Posted 15 January 2012 - 09:45 AM

When you say sluggish interface, are you saying between 1 or 2 seconds after button press on the remote the TV will respond?


Correct. Which makes skipping/ff/rw nearly impossible. Same response using Samsung remote and harmony.

#53 OFFLINE   penetronn

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Posted 15 January 2012 - 11:42 AM

Correct. Which makes skipping/ff/rw nearly impossible. Same response using Samsung remote and harmony.


Well that's a complete bummer. I hope they support the 2011 models since Samsung seems to barreling full steam ahead with all of their 2012 Smart TV models with this feature.

#54 OFFLINE   CurtP

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Posted 15 January 2012 - 04:33 PM

Sorry for the delay and thanks for responding. Yes, I did go through the complete inputs menu with no joy. Of course its possible that the error is in the 1026.0 firmware description for the UN32D6500VF, but I won't really know until I can download the latest 1026.0 to my TV. Any suggestions on how to get the Jan 03, 2012 release installed would be most excellent.

Thanks again


Your TV does not support RVU.

#55 OFFLINE   hrerikl

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Posted 16 January 2012 - 09:41 PM

Hey guys,
My parents just got a new install that included an hr34 and rvu to their samsung. They did not get an rc70x yet. So far they have 2 complaints. Often after ff/play, theyaudio will drop out completely. Also, they have not been able to find the button on their samsung remote that maps to the guide button. Does anyone who has this same setup, know the corresponding button so I canhelp them over the phone.

Thanks,

Erik

#56 OFFLINE   brent112

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Posted 17 January 2012 - 08:21 AM

Hey guys,
My parents just got a new install that included an hr34 and rvu to their samsung. They did not get an rc70x yet. So far they have 2 complaints. Often after ff/play, theyaudio will drop out completely. Also, they have not been able to find the button on their samsung remote that maps to the guide button. Does anyone who has this same setup, know the corresponding button so I canhelp them over the phone.

Thanks,

Erik


The "CH List" button in between the Vol and Ch buttons will bring up the guide.

#57 OFFLINE   denpri

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Posted 17 January 2012 - 11:18 AM

Hey guys,
My parents just got a new install that included an hr34 and rvu to their samsung. They did not get an rc70x yet. So far they have 2 complaints. Often after ff/play, theyaudio will drop out completely. Also, they have not been able to find the button on their samsung remote that maps to the guide button. Does anyone who has this same setup, know the corresponding button so I canhelp them over the phone.

Thanks,

Erik


I have the same setup & occasionally suffer the same drop out problem along with occasional audio "sync" issues. I assume there will be a firmware update fairly soon that will address some of the issues. Also, I found that briefly hitting the "pause" button after performing the FF function will help "resync" audio and video.

#58 OFFLINE   penetronn

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Posted 21 January 2012 - 08:23 AM

I have the same setup & occasionally suffer the same drop out problem along with occasional audio "sync" issues. I assume there will be a firmware update fairly soon that will address some of the issues. Also, I found that briefly hitting the "pause" button after performing the FF function will help "resync" audio and video.


I hope there is a firmware update to address these issues, although Samsung hasn't always been the best about getting these things out in a timely manner, if at all.

#59 OFFLINE   Stuart Sweet

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Posted 21 January 2012 - 09:14 AM

Actually I think Samsung has been fairly proactive with updates. I've had 3 since I got my TV in the summer. The whole time I had my Philips I had one.
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#60 OFFLINE   denpri

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Posted 21 January 2012 - 09:43 AM

I hope there is a firmware update to address these issues, although Samsung hasn't always been the best about getting these things out in a timely manner, if at all.


One ongoing problem with RVU issues is "Who's at fault?". For any given problem, is a Samsung, DirecTV or both F/W fix required? The other problem all RVU "early birds" such as you and I will face is, as of now, there isn't any other hardware (either "server side", HR34, or "client side", Samsung) that we could use to better isolate which device is causing the problem. We should see additional RVU hardware in the next several months but, at least in my case, there's a limit to how much more $$ I'll spend on this technology over the next 12-18 months since I've pretty much updated all of my audio/video hardware to the "latest & greatest" over the past few months.

I believe you'll see a DirecTV F/W update before Samsung updates their F/W but, assuming they both want to continue supporting/expanding RVU-functionality, I would hope BOTH companies will work together to produce timely F/W updates to BOTH devices over the next 3-6 months. I just hope Samsung recognizes the need to continue supporting RVU-functionality (via periodic F/W updates) in their 2011 models for AT LEAST another 12-18 months instead of simply "abandoning" these models as soon as the 2012 models hit the showrooms in the next few months. IMHO, if they do, in fact, abandon their 2011 RVU customer base, it will NOT bode well for the future of any "RVU alliance". The TV set manufacturers need to understand they have essentially "crossed the line" and are now selling BOTH hardware AND SOFTWARE to their customers. In the PC industry, PC/tablet/etc. customers generally realize the hardware (absent a major design flaw or safety-related problem) is "fixed" at the time of purchase BUT they EXPECT software (e.g., BIOS, device-specific drivers, etc.) will be updated/fixed for at least 18-24 months (in some cases, much longer) after first release even though the manufacturer may not "technically" be required to provide such support. I hope TV set manufacturers such as Samsung will recognize the need to embrace a similar support strategy and continue providing F/W updates for at least TWO (THREE?) model year "cycles" after the initial year.

The problem with this idea is it discourages customers from wanting/buying the "next great" TV but I frankly think new, HDTV set demand in many regions of the world will quickly plateau in the next year or two and then fall to a more typical "replacement demand" cycle of 4-7+ years. I know many folks think the appearance of new set technology could continue to stimulate a more frequent replacement cycle (similar to the PC/tablet industry) but it's one thing to trash, sell, trade-in, etc. a relatively small, stand-alone device such as a cellphone, PC, tablet, etc. compared to a much bigger, wall-mounted, custom-installed, etc. home audio/video device such as a 55" flat screen.
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#61 OFFLINE   penetronn

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Posted 26 January 2012 - 06:06 AM

Correct. Which makes skipping/ff/rw nearly impossible. Same response using Samsung remote and harmony.


Any improvemnt on the sluggish interface? Even if Sammy did realease an update, it's possible that updates to the 34 might improve performance. The reason I ask is that I'm about to pull the trigger on the UN46D6000S this week when the tax return comes. I'll still probably get it, but I'd feel better if I knew there was improvement.
Also I have another question: does the RVU protocol support 5.1 Dolby Digital for the client TV? If so, I assume it passes to a receiver with the television's toslink/optical connection?

Edited by penetronn, 26 January 2012 - 06:12 PM.


#62 OFFLINE   kerbo

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Posted 03 February 2012 - 03:52 PM

I had Direct installed 3 weeks ago and got an HR34 and three H25s. I only have one HD TV and currently using component video to get an SD signal to the old TVs.

My intent when getting Direct was to replace my old TVs with HD TVs and as part of that process, I just bought a Samsung D6050 that I was hoping to connect to the HR34 using RVU.

I called Direct regarding the process to activate and they said it is not officially available to the public so there was nothing they could tell me, at least not officially. What they think will happen is there will be an activation fee to connect the TV and a $6/mo "mirroring" charge. An installer will have to come out to do the install although if you have an ethernet connection, I suspect the process will simply be flipping through the menus on your TV and making sure it works. I asked about a self install option and they didn't know, citing again nothing is official.

Lastly, they hinted at Feb 9 as being the official availability date.....

#63 OFFLINE   denpri

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Posted 04 February 2012 - 12:34 PM

My intent when getting Direct was to replace my old TVs with HD TVs and as part of that process, I just bought a Samsung D6050 that I was hoping to connect to the HR34 using RVU.


One thing you need to check is whether your Samsung (a) has the latest firmware (v. 1026) and (B) actually supports RVU functionality. An easy way to determine whether your set supports RVU is to verify the 1026 F/W is installed and then scroll through the "Source Input" list. If you see a greyed-out "RVU" as one of the inputs, you're ready to go and hopefully you can get more installation information on/after Feb. 9.

#64 OFFLINE   Bartman94

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Posted 17 February 2012 - 12:25 PM

Can someone please post a few pictures in this thread real quick of the RC70X remote control for me so I can verify that I'm getting the right one?

#65 ONLINE   sigma1914

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Posted 17 February 2012 - 01:36 PM

Can someone please post a few pictures in this thread real quick of the RC70X remote control for me so I can verify that I'm getting the right one?


Here.

Attached Thumbnails

  • DirecTV_Remote_RC70X.png

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#66 OFFLINE   RAD

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Posted 17 February 2012 - 03:15 PM

I know it's OT but as an FYI, HBO2GO is now available on many Samsung SmartTV's for DIRECTV HBO subs.

See post My Setup for configuration info.


#67 OFFLINE   denpri

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Posted 19 February 2012 - 03:10 PM

Now that HR34s are officially "out in the open" for existing customers, does anyone know if/when the RC70X can be ordered via the Web Site?

#68 OFFLINE   jcricket

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Posted 20 February 2012 - 09:34 AM

So My Samsung UN46D6000 is on its way. If I call up D* after that and ask to replace my existing HR22 with an HR24 + RVU it's all legit now right (I'm not asking what it will cost, I know there's another thread for that). Meaning - they should be able to have someone, as part of the install, give me the right remote and get RVU set up?

#69 OFFLINE   Laxguy

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Posted 20 February 2012 - 09:37 AM

So My Samsung UN46D6000 is on its way. If I call up D* after that and ask to replace my existing HR22 with an HR24 + RVU it's all legit now right (I'm not asking what it will cost, I know there's another thread for that). Meaning - they should be able to have someone, as part of the install, give me the right remote and get RVU set up?


HR24's are not going to do much with RVU.... I presume it's the HR34 you meant to write.
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#70 OFFLINE   jcricket

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Posted 20 February 2012 - 10:09 AM

Typo - yes, HR34. Figured out the connection stuff, but after reading all this wondering if I'm not just better off getting a 2nd DVR and dealing with MRV until they get RVU figured out.

Meh... worst case is I try it, hate it, and then get an H25 or something to go along with the HR34.

Edited by jcricket, 23 February 2012 - 10:00 PM.


#71 OFFLINE   VaJim

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Posted 05 March 2012 - 12:22 PM

I've seen a couple of RVU setup options and I'm still not clear. Does RVU eliminate the 'dish'? and....is the system a wireless?

I thought I saw where you still need the dish and the signal is still brought in the way it is now the only difference is the HR34 acts like a server and delivers the signal to the other TVs as long as they are hooked up via cable on the network...?:confused:

#72 OFFLINE   Beerstalker

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Posted 05 March 2012 - 01:16 PM

I've seen a couple of RVU setup options and I'm still not clear. Does RVU eliminate the 'dish'? and....is the system a wireless?

I thought I saw where you still need the dish and the signal is still brought in the way it is now the only difference is the HR34 acts like a server and delivers the signal to the other TVs as long as they are hooked up via cable on the network...?:confused:


Correct, RVU is just the technology that is used between the server and the client. In this case the HR34 is the server and the Samsung TVs are the client. RVU allows the Samsung TV to connect to the HR34 over an internal network to get both the GUI and programming off of the HR34. So you no longer have to have a DirecTV receiver at every TV.

In the future we may see stuff like an RVU Blu-Ray changer that would allow you to watch your Blu-Ray collection in any room of the house on your RVU enabled TV.

As far as the dish and HR34 are concerned they are still hooked together like any other HR2x HD-DVR that DirecTV offers.
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#73 OFFLINE   CurtP

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Posted 06 March 2012 - 11:01 AM

I'm out. RVU on a bedroom TV might be ok, but it blows when it's on the main viewing area set. I gave up waiting for C31 a couple weeks ago and ordered a H25 for the master bedroom. Today I ordered a HR24 for the master bedroom, the H25 will go into the guest room and I'm moving the HR34 to the main television. I've been waiting and hoping for updates from DirecTV/Samsung to take care of the issues, but they never come. Maybe I'll try it again after they do some updates and someone else goes through the pains. I miss the positive DirecTV experience that's been absent with RVU. I can't wait to have functioning trick play again!

#74 OFFLINE   slapshot54

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Posted 06 March 2012 - 08:53 PM

Any idea if the whole line of 2012 samsung flat screens are RVU enabled. Im looking at the 26" EH4000 set for the kids playroom and want something small.

#75 OFFLINE   litzdog911

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Posted 07 March 2012 - 01:06 AM

Any idea if the whole line of 2012 samsung flat screens are RVU enabled. Im looking at the 26" EH4000 set for the kids playroom and want something small.


No, it's not the whole line. Specific models are mentioned earlier in this thread.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
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