some things to try
A. are you running multiple monitors - try removing one
B. what resolution are you running the monitors at, try dropping it down to lower resolutions
2. Installation directory
This has worked on numerous applications for me, make a directory outside or \Program Files, I called my APP, then install TT into that directory.
Someone has also mentioned in another forum that their install worked fine until they did the first set of updates to the application
Running only one monitor, and we did try different resolutions. We also tried a separate installation destination. No luck.
Two ideas you might not have tried?
1.Windows 7 has a "XP compatibility mode you could try running it in. Right click the desktop icon and try some of the different operating systems/screen resolutions.
No luck there, either.
2. How about editing the start icon to tell it to run in administrative mode?
I tried that but was unable to do that for some reason.
Is it possible that your using a 32 bit program on a 64 bit operating system?
No, it's definitely the correct version and all.
Do you have the option to load the program on a "older" PC ?
Unfortunately, no. Just this sole PC.
I'm surprised they haven't attempted to remote into your PC to review the issue. I get so frustrated when a vendor tells me to go to Microsoft. I always know where that's going to lead.
Actually, TurboTax and Dell both did this.
FAITH: I find the lack of it disturbing.
Opinions are my own but should be those of all Americans, who would be much better off intellectually, psychologically, and emotionally if that were the case.