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Posted 23 January 2012 - 02:24 PM
I'm thinking it's time to start thinking about alternatives. Or has anyone been able to negotiate better deals for the AT200 with BB (Platinum) once their freebies expired?
Posted 24 January 2012 - 02:58 PM
Posted 24 January 2012 - 04:01 PM
Never could understand why they offer "New" and "Previous" customers specials (like $39.99 Top 200), and don't make much effort to retain existing 2-10 year customers. I've been from TWC to Dish to TWC back to Dish because of this poor marketing tactic.
Edited by tcatdbs, 24 January 2012 - 04:16 PM.
Posted 04 February 2012 - 07:46 AM
Posted 26 February 2012 - 09:10 AM
Posted 26 February 2012 - 09:34 AM
...Have to switch to Direct to stay in the ballpark, and then back in a year or two to get the special here... rediculous!
You wont be a "new" customer when you come back. Let me get this straight - you got a freebie and your upset that it wasn't forever, bye!
Posted 26 February 2012 - 10:50 AM
Posted 26 February 2012 - 10:52 AM
Posted 26 February 2012 - 12:09 PM
Posted 26 February 2012 - 12:26 PM
I do know, with DirecTv, you can get a HMC for $99 (5 tuners), and three H25's (which can schedule shows on the HMC, watch shows from the HMC, and watch live tv from their own tuners, for $99 each. That would be $400 one time, and add four $6 additional TV charges to the monthly bill ($24). It would also allow you to watch video from any current DVR you have.
Now depending on what Dish charges for Hopper and additional Joeys (do they charge a DVR fee for each DVR, or one fee for as many DVRs are you want like DirecTv), it might be worth paying the upfront upgrade charge to DirecTv to save on monthly charges later.
It would all depend on how they are going to price their new system, and what the recurring costs are going to be. I could not find it on their site.
Tivo Premier XL4, Tivo Premier, Tivo HD whole home on Xfinity HD, SageTv 8 TB Win7 Server -> DVDO Edge-> Denon AVR, Klipsch KB15's/Sharp Aquos 60"
Posted 26 February 2012 - 12:50 PM
Posted 26 February 2012 - 01:31 PM
Absolute is gone so new customers cannot get that. They too have to sign up for the same ~$80 package as existing customers to get that content. What new customers can get is a discount off of the first year of service and some other bonus such as free premiums for three months.
Not upset about losing the freebie, just the rate increases. "Absolute" wasn't a freebie, was a $30 "all hd" package, that's now over $80 to get approx the same programming. IMO it's just not logical marketing to not offer 6 year customers similar deals to new customers.
Existing customers got a bonus for the past year ... consider that your "discount for one year". Your year is up! Or are you expecting a never ending new customer deal every year?
Other than Free HD, no new customer gets any discount for life - and Free HD for Life is available to all existing customers under the same terms as new customers (commit for 2 years, paperless and autopay) or you can buy in by paying a one time fee.
Posted 26 February 2012 - 02:46 PM
Posted 26 February 2012 - 03:46 PM
The only way to see a 30% swing is to change your package or equipment.
Much better than 30% per year that i've been seeing.
What package did you have before Absolute? What sort of price drop did you see changing packages to get Absolute? If you would have stayed with the package you had before Absolute what would have been the average increase?
What you have asked for, a decent price that goes up about 5% a year, is basically what DISH offers - as long as the customer stays in the same package.
The new customer deals are just part of the current marketplace. When I started with DISH they didn't offer such discounts ... the best one could do was a few months of premiums (offered by the premium channels) and free equipment paid back over 12-18 months. The marketplace pushed them into where they are today with a 1st year discount (and DirecTV is pushing beyond that with a 1st year and lower 2nd year discount). At this point, being the company that doesn't offer new customer discounts would not be a good thing.
Posted 27 February 2012 - 09:50 PM
I was happy on Absolute for the 2 or 3 years it ran. I was just expecting a "gradual" price move into some similar "all HD" package. I think it went from $30 to $55 (actually $45 with $10 discount), then to $60 with no $10 discount, them to $70 adding BB (Platinum) back in to make it close to Absolute. These are just "base" rates with no other fees or receivers. But even if spread out over 4 years $30 to $70 is quite a hike. Yes I am getting a few more HD channels in Top-200, which was the closest thing that had all the Absolute channels.