When the repair guys came and removed the panel, they went to the truck to get the new panel and it was also cracked. After this they finally agreed to buy me out of the television. I now have a Panny VT30 and I will never buy another Samsung product.
I'm not sure how many people are affected by this phenomenon but I know 8 people in the St. Louis area who had this problem. We all know that not everyone will complain about this issue and in speaking to a friend at BB he let me know this is a well documented and prevalent issue. Samsung will deny every claim unless the person is willing to fight.
Edited by BigDaddy10, 31 January 2012 - 10:56 PM.