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New Choice Extra Package
Posted 02 March 2012 - 08:11 PM
HR 22-100 Vizio 26" 720P
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Posted 12 March 2012 - 08:47 AM
Thanks for the response. I tried online first, then tried on the phone with the same response. Certainly is possible the CSR is misinformed, won`t be the first time. Will try again when I return home next week.
Finally got the HD Extra Pack removed. Called DTV a weeek ago and the CSR told me she removed it, except when I saw my bill today, and the HD Extra Pack is still there, (along with the billing). Tried again today with success. Still have the Choice Xtra Classic intact.
I really wish DTV would do something with these package names. (Choice, Choice Extra, Choice Extra Classic, DirectTV HD Pack, DirectTV HD Extra Pack, etc.)