I have been with DirecTV since they launched in 1994, almost 18 years, I have been out of contract for almost 3 years and I pay for the Premier package. They basically insulted me, they wanted $647 for the HR-34, 1 HD Reciever, the swim upgrade, install charges and some internet kit, which I don't think I need but they do and trading in my old receivers. No offense but being out of contract for as long as I have and being with them for 18 years should get a little more respect. When I called in 3 weeks ago and was told at that time to call back today I was told they would discount for a person of my account standing. Gratz to the people who did get discounts and good luck to those trying, for the first time ever I am thinking of going to dish and getting the hopper when it comes out instead, at least they have BBC America in HD.
Same here. 16 years for me. Just got off the phone - $649! Cinema connection kit $100 (not sure what that is, I'll have to look it up), upgrade fee $50 (I bought
a Nomad, so they count that as an upgrade in the last year!), connect to a TV fee $50 (what?), installation fee $50, receiver fee $399 = $649.
They told me I would own the HR34 after about 2.5 years paying the lease fee - doesn't sound right to me.
Anyway, out of my price range, and very disappointing they don't offer veteran customers with perfect payment histories over 16 years a better offer. For the first time in all those years, I am seriously considering exploring my other options. Then maybe whan I come back as a new customer for football season I can get one of those sweet deals.
Oh, and I've had their HR20-100 since they day they rolled it out as a beta test box - what was that, like 5 years ago? Any I pay for the protection plan, which I do not see benfitting me in any way.
Edited by BuffaloDenny, 09 February 2012 - 02:30 PM.