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Guest Message by DevFuse

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Official: HR34 pricing as of 2/9/2012


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1280 replies to this topic

#226 OFFLINE   dwcolvin

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Posted 11 February 2012 - 03:43 PM

So??? Did the thought never occur to you that once the installers get there and see SWiM installed that they'd no longer charge that person for it or require it? They'd simply mark his account as SWiM and move on.


No, it occurred to me that the installer would have "CCK" (not SWiM) on their work order, and install an unnecessary CCK, and the customer would be billed for it.

DIRECTV and NFL-ST since 1994, Slimline w/SL5 LNB, SWiM-16
HR44-700; 2x HR24-500; HR22-100; H25-500; C31-700; GenieGo
Gigabit Ethernet (DirecTV DECA); 2.4 and 5GHz 802.11n; HD Slingbox


#227 ONLINE   Scott Kocourek

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Posted 11 February 2012 - 03:46 PM

Let's not continue to direct posts/insults to each other. Move along or take your personal conversations to PM.

:backtotop

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#228 OFFLINE   RunnerFL

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Posted 11 February 2012 - 03:48 PM

No, it occurred to me that the installer would have "CCK" (not SWiM) on their work order, and install an unnecessary CCK, and the customer would be billed for it.


CCK = SWiM
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#229 OFFLINE   RMSko

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Posted 11 February 2012 - 04:32 PM

I just got my order confirmation from DTV and it says

HMC HD DVR - $199
Sales order credit - $100
Equipment total - $99

Obviously the final price is fine, but I thought the initial price was $399 not $199. Anyone have any thoughts?

#230 OFFLINE   alirelan720

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Posted 11 February 2012 - 04:42 PM

CCK = SWiM


CCK does not equal SWIM, all's the cck is is an internet connection kit, it allows an HD-DVR to connect to the internet via a router supplied by DTV. The SWIM is the system/wires that allow the receivers to be on whole home.

#231 OFFLINE   dwcolvin

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Posted 11 February 2012 - 04:55 PM

CCK does not equal SWIM...


CCK = http://support.direc...-connection-kit

However, RunnerFL informs me that CCK means something different to an installer. As a customer, I can only assume that if a CSR says I have to order one, it's going to mean what's on DirecTV's web page and will be a little box I have to pay to get.

#232 OFFLINE   Herdfan

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Posted 11 February 2012 - 04:59 PM

A true rewards program where you earn points towards credits for time with them and such would be much better and allow them to stop the crazy inconsistencies that we perceive. Everyone would be able to get something after so much time.


That is how my Alma Mater handles athletics. There is a published points system. You get a statement each year detailing your points and what level of points it takes to get certain things (like bowl tickets etc.). Points are based on several factors such as number of years, donation levels, past ticket putchases etc. Some people might not like it, but it about as transparent as you can get.

#233 OFFLINE   RunnerFL

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Posted 11 February 2012 - 05:03 PM

CCK does not equal SWIM, all's the cck is is an internet connection kit, it allows an HD-DVR to connect to the internet via a router supplied by DTV. The SWIM is the system/wires that allow the receivers to be on whole home.


I know what SWiM is and what the CCK is however if "CCK" is put on the work order they must also install SWiM because you can't have the CCK without SWiM. If SWiM is already installed, by you, then they mark your system as a SWiM system and move on to the next item on the work order.
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#234 OFFLINE   specialkd24

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Posted 11 February 2012 - 05:21 PM

I've been with DirecTV since Jan. 2008. So now I'm 2 years out-of-contract and I've never really asked for any credits (besides the HD credit).

I just called (regular CSR, not retention) and got it for $99. He told me it was $399, but said my account had a lot of offers on it, he put me on hold for 2-3 minutes, and came back and said I could get it for $99 installed. The tech is coming on Thursday.

I'm glad I waited to get something I really wanted.

Edited by specialkd24, 12 February 2012 - 12:31 AM.


#235 OFFLINE   alirelan720

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Posted 11 February 2012 - 05:40 PM

I know what SWiM is and what the CCK is however if "CCK" is put on the work order they must also install SWiM because you can't have the CCK without SWiM. If SWiM is already installed, by you, then they mark your system as a SWiM system and move on to the next item on the work order.


A CCK does NOT require a swim

#236 OFFLINE   jcricket

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Posted 11 February 2012 - 05:41 PM

I'm planning on pulling this trigger in just a few weeks (been with DirecTV since 2001, out of contract at least a couple of years). I have one HR22 right now. We're adding a 2nd TV (Samsung UN46D6300) in the bedroom. Want to replace the HR22 with the HR34 and have only one receiver since I'll be using the RVU functionality of the Samsung.

Just to clarify something, if I do this (along with SWIM and CCK) what's the wiring like? I have a central utility closet where everything is home-run (including from the dish on the roof). From what I've read I think the wiring is as follows:

1) Single coax cable from satellite on roof -> utility room.
2) 2-way splitter with one coax to CCK and the one to bedroom
3) CCK has ethernet cable to my router, and the coax to the HR34
4) In the bedroom the DECA-> ethernet adapter with ethernet only to TV

Did I get that right? For the HR34 do I need BBCs or Deca adapters or the phone cable anymore? Does the phone cable serve any purpose if you have the CCK connected?

TIA

#237 OFFLINE   alirelan720

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Posted 11 February 2012 - 05:44 PM

I'm planning on pulling this trigger in just a few weeks (been with DirecTV since 2001, out of contract at least a couple of years). I have one HR22 right now. We're adding a 2nd TV (Samsung UN46D6300) in the bedroom. Want to replace the HR22 with the HR34 and have only one receiver since I'll be using the RVU functionality of the Samsung.

Just to clarify something, if I do this (along with SWIM and CCK) what's the wiring like? I have a central utility closet where everything is home-run (including from the dish on the roof). From what I've read I think the wiring is as follows:

1) Single coax cable from satellite on roof -> utility room.
2) 2-way splitter with one coax to CCK and the one to bedroom
3) CCK has ethernet cable to my router, and the coax to the HR34
4) In the bedroom the DECA-> ethernet adapter with ethernet only to TV

Did I get that right? For the HR34 do I need BBCs or Deca adapters or the phone cable anymore? Does the phone cable serve any purpose if you have the CCK connected?

TIA


If you have the CCK installed you would no longer need a phone line connection the CCK will provide that

#238 OFFLINE   joshjr

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Posted 11 February 2012 - 06:10 PM

I'm well aware of that. The issue is the logic of DirecTV requiring a CCK with an HR34 (which is clearly unnecessary), and the post I referred to reasoned that it had something to do with self-installed SWiM.

Now, what may have been implied is, there's no way to order "SWiM"... you have to order a CCK or WHDS to force "SWiM". But doesn't HR34 force WHDS?. And there needs to be some way to turn on a "Self-installed SWiM" bit to avoid this confusion. Remember, when all this started, there were no installers, the customers did everything. Some of us still prefer it that way.


No. I dont plan on having Whole Home. Dont need it or want it. I will have 6 DVR's on the account. Dont need to pay another $3 a month for something I can record in any room in the house already.

Directv & Sunday Ticket Sub Since 8/19/2008
HR24-200 Leased, HR24-100 Owned, HR20-700 Owned (Not Active), R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR44-500 Owned. 5 LNB Setup W/SWM 16 Switch
Sony KDL-46HX800


#239 OFFLINE   trh

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Posted 11 February 2012 - 06:11 PM

Does the phone cable serve any purpose if you have the CCK connected?

TIA

Caller ID if you have that service through your phone company.

Edited by trh, 11 February 2012 - 06:37 PM.
typo


#240 OFFLINE   dwcolvin

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Posted 11 February 2012 - 06:35 PM

A CCK does NOT require a swim


What???? A CCK bridges Ethernet to DECA... DECA requires SWiM.

That's what this whole semantic discussion has been about... CCK isn't SWiM, but it certainly prereqs SWiM.

DIRECTV and NFL-ST since 1994, Slimline w/SL5 LNB, SWiM-16
HR44-700; 2x HR24-500; HR22-100; H25-500; C31-700; GenieGo
Gigabit Ethernet (DirecTV DECA); 2.4 and 5GHz 802.11n; HD Slingbox


#241 OFFLINE   dwcolvin

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Posted 11 February 2012 - 06:42 PM

No. I dont plan on having Whole Home. Dont need it or want it. I will have 6 DVR's on the account. Dont need to pay another $3 a month for something I can record in any room in the house already.


Then you may be SOL...

DIRECTV and NFL-ST since 1994, Slimline w/SL5 LNB, SWiM-16
HR44-700; 2x HR24-500; HR22-100; H25-500; C31-700; GenieGo
Gigabit Ethernet (DirecTV DECA); 2.4 and 5GHz 802.11n; HD Slingbox


#242 OFFLINE   RunnerFL

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Posted 11 February 2012 - 06:55 PM

A CCK does NOT require a swim


The CCK is a DECA device which requires SWiM.
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#243 OFFLINE   alirelan720

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Posted 11 February 2012 - 06:56 PM

What???? A CCK bridges Ethernet to DECA... DECA requires SWiM.

That's what this whole semantic discussion has been about... CCK isn't SWiM, but it certainly prereqs SWiM.


The CCK is a bridge to the internet, hence the name INTERNET CONNECTION KIT. Swim is NOT required.

#244 OFFLINE   alirelan720

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Posted 11 February 2012 - 07:03 PM

The CCK is a DECA device which requires SWiM.


The CCK is nothing but a router provided by DTV that allows the dvr to connect to the customers own wireless internet connection, used for nothing but on demand and buying ppv with their remote, O and tv apps.

#245 OFFLINE   Blurayfan

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Posted 11 February 2012 - 07:12 PM

The CCK is nothing but a router provided by DTV that allows the dvr to connect to the customers own wireless internet connection, used for nothing but on demand and buying ppv with their remote, O and tv apps.


The wireless CCK will work without DECA or SWiM but the wired CCK does require both.

Slimlin-5 with SWM16
HR44-700 with AM21 OTA tuner and eSATA 4.0 TB
HR24-500 with AM21 OTA tuner and eSATA 2.0 TB
HR21-700 with DECA adapter for network
Network: Netgear R7000
Internet: Comcast 105/20


#246 OFFLINE   alirelan720

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Posted 11 February 2012 - 07:17 PM

The wireless CCK will work without DECA or SWiM but the wired CCK does require both.


that would be correctumundo!

#247 OFFLINE   dwcolvin

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Posted 11 February 2012 - 08:04 PM

that would be correctumundo!


While I have no experience with the wireless CCK, this makes no sense at all. The purpose of the CCK is to bridge the home network to DECA... hence it must by definition require DECA/SWiM.

DIRECTV and NFL-ST since 1994, Slimline w/SL5 LNB, SWiM-16
HR44-700; 2x HR24-500; HR22-100; H25-500; C31-700; GenieGo
Gigabit Ethernet (DirecTV DECA); 2.4 and 5GHz 802.11n; HD Slingbox


#248 OFFLINE   dsw2112

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Posted 11 February 2012 - 08:07 PM

While I have no experience with the wireless CCK, this makes no sense at all. The purpose of the CCK is to bridge the home network to DECA... hence it must by definition require DECA/SWiM.


The wireless CCK can work as a wireless access point. It can connect to your router via Wifi, and connect to a receiver via ethernet cable (everything except the H25.) No SWM or DECA necessary.

The wireless CCK also has multiple configurations, and can function as a wired broadband DECA, a wireless broadband DECA, and a wireless access point.
SL3-Slimline to SWM16 - DECA
HR34-700, HR24-500, & HR22-100

#249 OFFLINE   dwcolvin

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Posted 11 February 2012 - 08:11 PM

The wireless CCK works as a wireless access point. It connects to your router via Wifi, and connects to a receiver via ethernet cable (everything except the H25.) No SWM or DECA necessary.


That would make it an 802.11x bridge, no?

DIRECTV and NFL-ST since 1994, Slimline w/SL5 LNB, SWiM-16
HR44-700; 2x HR24-500; HR22-100; H25-500; C31-700; GenieGo
Gigabit Ethernet (DirecTV DECA); 2.4 and 5GHz 802.11n; HD Slingbox


#250 OFFLINE   dirtyblueshirt

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Posted 11 February 2012 - 08:12 PM

Look what showed up today while I wait for my HR34 tomorrow!

Posted Image
Surprise! by dirtyblueshirt, on Flickr

Now I have to wait for my high-gain antenna to arrive...
Aaron Slater
Anaheim, CA
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