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Official: HR34 pricing as of 2/9/2012


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1280 replies to this topic

#1126 OFFLINE   wco81

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Posted 10 October 2012 - 09:15 AM

What is the $20 monthly credit for?

Does you bill go back up by $20 after it ends?

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#1127 OFFLINE   plasmata

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Posted 10 October 2012 - 12:33 PM

Technically I don't know what it is supposed to be for. When the net cost of the new receivers came to $199 plus taxes, etc I said that I really didn't want to spend that much on new equipment and that I saw that I could get the hopper for free. He then offered to give me a $15/Mo credit for a year to offset the cost. I was satisfied with that but since I still had an HR22 I was keeping that had been acting funny lately I asked about the D* protection plan. He said I could get it, replace my HR22 in a month, then cancel the coverage and just pay a $10 fee for cancelling in the first year. I said okay, but since that adds $5.99/Mo could you give me another $5/Mo credit to offset most of that and he gave it to me. I knew others here had received the $20/Mo for a year credit so I knew I had a chance of getting it. The additional $5 for 6 months HBO credit didn't come up until the deal was basically closed. He just threw that in without having to ask for more.

The next day I found a suggestion to try clearing the NVRAM on the HR22 to fix slow response. I tried it and it worked. So I decided I probably didn't need the protection plan and logged into the D* site and cancelled it.

Oh, and yes, I will lose the $20 credit in a year but that just puts my monthly bill back to where it was anyway.

#1128 OFFLINE   wingrider01

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Posted 10 October 2012 - 12:44 PM

Technically I don't know what it is supposed to be for. When the net cost of the new receivers came to $199 plus taxes, etc I said that I really didn't want to spend that much on new equipment and that I saw that I could get the hopper for free. He then offered to give me a $15/Mo credit for a year to offset the cost. I was satisfied with that but since I still had an HR22 I was keeping that had been acting funny lately I asked about the D* protection plan. He said I could get it, replace my HR22 in a month, then cancel the coverage and just pay a $10 fee for cancelling in the first year. I said okay, but since that adds $5.99/Mo could you give me another $5/Mo credit to offset most of that and he gave it to me. I knew others here had received the $20/Mo for a year credit so I knew I had a chance of getting it. The additional $5 for 6 months HBO credit didn't come up until the deal was basically closed. He just threw that in without having to ask for more.

The next day I found a suggestion to try clearing the NVRAM on the HR22 to fix slow response. I tried it and it worked. So I decided I probably didn't need the protection plan and logged into the D* site and cancelled it.

Oh, and yes, I will lose the $20 credit in a year but that just puts my monthly bill back to where it was anyway.


thought there was a etf for canceling the PP before a year

#1129 OFFLINE   wco81

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Posted 11 October 2012 - 06:41 PM

Do you have to have D* install MoCA (or whatever they call it, Whole Home DVR, CCK) to play back between the DVRs?

What if you used Powerline adapters? Amazon has them for $60, supposedly with 200 Mbps connectivity.

Reason to go Powerline would be in case I stopped subscribing to D*, I could use it with some other services, since other DVR makers are working on extenders/whole home DVR setups.

#1130 OFFLINE   Lord Vader

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Posted 11 October 2012 - 06:46 PM

IIRC, if you stop service and a DVR is deactivated, you won't be able to play recordings on it. Someone else may have to confirm or correct this. I know I DID experience this problem when I had a dish connection issue on an active, subscribed DVR.

FAITH: I find the lack of it disturbing.

 


#1131 OFFLINE   RAD

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Posted 11 October 2012 - 06:49 PM

Do you have to have D* install MoCA (or whatever they call it, Whole Home DVR, CCK) to play back between the DVRs?

What if you used Powerline adapters? Amazon has them for $60, supposedly with 200 Mbps connectivity.

Reason to go Powerline would be in case I stopped subscribing to D*, I could use it with some other services, since other DVR makers are working on extenders/whole home DVR setups.


Powerline adapters can be so hit or miss on performance. When I tried them WHDVR would work in one outlet in a room but not another. Even just plugging in a battery charger for a camcorder would cause performance to suffer causing WHDVR performance issues. My brother in law get a HR34 last week, the $49 install charge covered installing a SWiM16, two DECA's and a DECA-BB. I'd just pay the $49 and get a nice supported installation.

See post My Setup for configuration info.


#1132 OFFLINE   dpeters11

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Posted 11 October 2012 - 06:49 PM

Some have done it fine, but others have not. It would be unsupported by DirecTV, and unusable with an H25.

#1133 OFFLINE   Shades228

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Posted 11 October 2012 - 06:51 PM

Do you have to have D* install MoCA (or whatever they call it, Whole Home DVR, CCK) to play back between the DVRs?

What if you used Powerline adapters? Amazon has them for $60, supposedly with 200 Mbps connectivity.

Reason to go Powerline would be in case I stopped subscribing to D*, I could use it with some other services, since other DVR makers are working on extenders/whole home DVR setups.



Powerline adapters are not recommended due to issues that can happen with how the house is wired. Some people have used it and it's ok but they're the exception rather than the rule. Powerline is kind of like satellite internet. If it's your absolute last option because all others aren't available.

#1134 OFFLINE   wco81

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Posted 11 October 2012 - 06:55 PM

Powerline adapters can be so hit or miss on performance. When I tried them WHDVR would work in one outlet in a room but not another. Even just plugging in a battery charger for a camcorder would cause performance to suffer causing WHDVR performance issues. My brother in law get a HR34 last week, the $49 install charge covered installing a SWiM16, two DECA's and a DECA-BB. I'd just pay the $49 and get a nice supported installation.


Yeah I imagine there's some variance in the condition of the electrical wiring between homes and within different parts of the home, which might account for the network performance variance?

And it might be the same thing for people who use MoCA adapters on old coax runs?

Would the networking be supported if you don't pay for the protection plan? Also, if you stop D* service, I know you return the DVRs but would coax lines they install still work? I guess you'd have to return the DECAs too?

#1135 OFFLINE   dpeters11

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Posted 11 October 2012 - 07:12 PM

I don't think they are as sensitive about getting them back like they are the receivers and access cards. But, they aren't standard MoCA boxes either, so don't do any good outside of a DirecTV system. DirecTV supports certain coax types, and you don't have the other issues like when using power.

Ethernet or other networking is never supported by DirecTV.

#1136 OFFLINE   RAD

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Posted 11 October 2012 - 07:39 PM

Would the networking be supported if you don't pay for the protection plan? Also, if you stop D* service, I know you return the DVRs but would coax lines they install still work? I guess you'd have to return the DECAs too?


Yes, you might have to pay for a service call if necessary though. From what I've seen on recovery kits is they want DECA's back.

See post My Setup for configuration info.


#1137 OFFLINE   dpeters11

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Posted 11 October 2012 - 08:06 PM

Yes, you might have to pay for a service call if necessary though. From what I've seen on recovery kits is they want DECA's back.


It's listed on the sheet, but I have been told they don't actually charge a non return fee if they are not included.

#1138 OFFLINE   Lord Vader

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Posted 12 October 2012 - 12:01 AM

Considering that my 3-room, multi-DVR, whole home DVR setup is connected with ethernet cable and not DECA (I won't get into the lengthy explanation as to why, but I'm quite satisfied), if I were to get an HR34, is it mandatory that I get a DECA setup or can I stick with what is working for me now?

FAITH: I find the lack of it disturbing.

 


#1139 OFFLINE   samthegam

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Posted 12 October 2012 - 07:08 AM

I have been running out of tuners on my HR24 to record this seasons shows so I have been having to watch the shows that don't get recorded as they air on another tv.

I have been with DirecTV for 14 months so I figured I would not get a good deal on the Genie. I asked about getting another DVR and the rep said she would check the pricing and put me on hold. When she comes back she says she can get me Genie a 5 tuner dvr receiver for free or I could get a two tuner hd dvr for free with $100 credit.

I picked the Genie and she gave me free install. All I had to pay was $25 for the taxes on the Genie. And she gave me $30 credit lasting a year. And the best part is it is being installed tomorrow!!!

#1140 OFFLINE   Rickt1962

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Posted 12 October 2012 - 07:14 AM

IIRC, if you stop service and a DVR is deactivated, you won't be able to play recordings on it. Someone else may have to confirm or correct this. I know I DID experience this problem when I had a dish connection issue on an active, subscribed DVR.


That is correct ! Even tho you could own your DVR ! Directv will shut off the play back feature. Which in my opion is illegal if you own the device ! :nono:

If your DVR is out of the steam for a long period and the keys expire it wont work

#1141 OFFLINE   nike5580

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Posted 12 October 2012 - 11:47 AM

I just noticed that Solid Signal has lowered the price on the HR34 to $349.00.

#1142 OFFLINE   Diana C

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Posted 12 October 2012 - 12:12 PM

That is correct ! Even tho you could own your DVR ! Directv will shut off the play back feature. Which in my opion is illegal if you own the device ! :nono:

If your DVR is out of the steam for a long period and the keys expire it wont work


Not illegal...you may own the DVR, but you don't "own" the DVR service. Directv has policies regarding the delivery of that service.

That said, I understand the frustration. But if you want to watch the recordings you need to keep the receiver active.

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#1143 OFFLINE   jep8821

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Posted 12 October 2012 - 12:44 PM

Not illegal...you may own the DVR, but you don't "own" the DVR service. Directv has policies regarding the delivery of that service.

That said, I understand the frustration. But if you want to watch the recordings you need to keep the receiver active.


Playing devils advocate here... but some of us did buy LIFETIME DVR service thru directv.... u could say for those of us... we Kinda do "own" the dvr service.... Just sayin!! :lol:
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#1144 OFFLINE   inkahauts

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Posted 12 October 2012 - 01:38 PM

Playing devils advocate here... but some of us did buy LIFETIME DVR service thru directv.... u could say for those of us... we Kinda do "own" the dvr service.... Just sayin!! :lol:


Free lifetime only with active account. ;)

#1145 OFFLINE   wco81

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Posted 12 October 2012 - 04:40 PM

I have been running out of tuners on my HR24 to record this seasons shows so I have been having to watch the shows that don't get recorded as they air on another tv.

I have been with DirecTV for 14 months so I figured I would not get a good deal on the Genie. I asked about getting another DVR and the rep said she would check the pricing and put me on hold. When she comes back she says she can get me Genie a 5 tuner dvr receiver for free or I could get a two tuner hd dvr for free with $100 credit.

I picked the Genie and she gave me free install. All I had to pay was $25 for the taxes on the Genie. And she gave me $30 credit lasting a year. And the best part is it is being installed tomorrow!!!


What is the Genie, another name for the HR34?

How much is your monthly bill? Do you subscribe to Sunday Ticket and premium channels?

#1146 OFFLINE   Stuart Sweet

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Posted 12 October 2012 - 04:41 PM

Yes Genie is another name for HR34.
Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

#1147 OFFLINE   paragon

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Posted 12 October 2012 - 09:10 PM

It's listed on the sheet, but I have been told they don't actually charge a non return fee if they are not included.


In February I replaced an HR21 w/DECA with an HR34. I did not return anything except for the actual receiver (I kept power cord, remote, and DECA) and was not charged any type of non-return fees.

I replaced another HR21 w/DECA with a C31 today and plan to do the same thing.

#1148 OFFLINE   Rickt1962

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Posted 13 October 2012 - 01:45 PM

Not illegal...you may own the DVR, but you don't "own" the DVR service. Directv has policies regarding the delivery of that service.

That said, I understand the frustration. But if you want to watch the recordings you need to keep the receiver active.


OK let me spin it another way, Say you own your own Cell phone all the Pictures and Videos and music that are on it. And you cancel your sub. You cant make any phone calls on it anymore but you still can turn it on and view your content. The old days the phone companies would charge you how many phones you had in the house, or the Cable companies would charge you extra to use your remote control on the Box. So i guess the more people have these it will take Uncle Sam to step in and change the way they operate

#1149 OFFLINE   samthegam

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Posted 13 October 2012 - 02:47 PM

What is the Genie, another name for the HR34?

How much is your monthly bill? Do you subscribe to Sunday Ticket and premium channels?


My monthly bill is about $150 and I subscribe to the Premier package. No Sunday Ticket but did receive one season free when I signed up last year. I do order PPV on occasion!

Just got the HR34-700 installed this morning

#1150 OFFLINE   sacflies

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Posted 29 October 2012 - 11:05 AM

I have been running out of tuners on my HR24 to record this seasons shows so I have been having to watch the shows that don't get recorded as they air on another tv.

I have been with DirecTV for 14 months so I figured I would not get a good deal on the Genie. I asked about getting another DVR and the rep said she would check the pricing and put me on hold. When she comes back she says she can get me Genie a 5 tuner dvr receiver for free or I could get a two tuner hd dvr for free with $100 credit.

I picked the Genie and she gave me free install. All I had to pay was $25 for the taxes on the Genie. And she gave me $30 credit lasting a year. And the best part is it is being installed tomorrow!!!


Hate how they are all over the board with the offers. I am out of contract and wasn't offered anything close to that when I called.




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