Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk, like most online communities you must register to view or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Be a part of DBSTalk by signing in or creating an account.
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members.
 
Guest Message by DevFuse

Photo
- - - - -

Official: HR34 pricing as of 2/9/2012


  • This topic is locked This topic is locked
1280 replies to this topic

#1161 OFFLINE   wco81

wco81

    Legend

  • Registered
  • 203 posts
Joined: Feb 23, 2008

Posted 01 November 2012 - 08:59 AM

Do they charge a mirroring fee for it just like they do a DVR?

Does it have an RF remote?

...Ads Help To Support This SIte...

#1162 OFFLINE   dpeters11

dpeters11

    Hall Of Fame

  • DBSTalk Club
  • 11,904 posts
  • LocationCincinnati
Joined: May 30, 2007

Posted 01 November 2012 - 09:12 AM

Do they charge a mirroring fee for it just like they do a DVR?

Does it have an RF remote?


Everything other than the primary box has a mirroring fee, whether it's an RVU TV, C31 or receiver.

#1163 OFFLINE   wco81

wco81

    Legend

  • Registered
  • 203 posts
Joined: Feb 23, 2008

Posted 01 November 2012 - 12:32 PM

In that case, you might as well get a DVR instead of an extender, if you can get D* to give one to you without costs.

#1164 OFFLINE   inkahauts

inkahauts

    Hall Of Fame

  • DBSTalk Club
  • 14,018 posts
Joined: Nov 13, 2006

Posted 01 November 2012 - 12:32 PM

Do they charge a mirroring fee for it just like they do a DVR?

Does it have an RF remote?


Yes it's rf.

#1165 OFFLINE   inkahauts

inkahauts

    Hall Of Fame

  • DBSTalk Club
  • 14,018 posts
Joined: Nov 13, 2006

Posted 01 November 2012 - 12:34 PM

In that case, you might as well get a DVR instead of an extender, if you can get D* to give one to you without costs.


Debatable. If you record everything's you watch and only need five tuners total I think you are better off with clients because they give you full access to everything including series manager and so on of the genie. Allows for one series manager list and one to do list or everything. Simple.

#1166 OFFLINE   Podkayne

Podkayne

    Legend

  • Registered
  • 173 posts
Joined: Nov 01, 2007

Posted 02 November 2012 - 09:28 AM

I am among DTV's first 100,000 customers, with a 5-digit account number, and haven't had any equipment upgrades since 2007.

Here is my experience - current system 1 HR20-100 with 2TB external array connected to 2007-vintage 58" Panasonic plasma; 1 RCA DRD 480 RE legacy receiver connected to 25" tube TV in bedroom; disconnected Tivo R15 was connected to 35" Proscan tube TV in rec room. (Tivo died, never bothered replacing it.)

New system - HR34 Genie connected to plasma TV, CAT 5e connection to 30 MB high speed internet service/ CCK/ DECA on all; move HR20-100 to rec room 35" Proscan; decommission RCA DRD 480 RE (so long, old friend) replace with C-31 client on bedroom TV; new dish to accomodate whole home.

Cost - After significant bill credits, $148 for hardware and installation; offset by $10/mo bill credit for 12 months, starz/showtime for 3 months free, extended $10/mo credit for HD service for another 6 months (that's all they'll do now...you have to ask for it every 6 months now, I guess).

I'm a pleased customer for another 2 years! I wonder if they will offer something to customers on their 20-year anniversary?? :lol:

I remember when they were just hoping they could get to a million customers!

#1167 OFFLINE   PHL

PHL

    Legend

  • Registered
  • 127 posts
Joined: Jul 15, 2004

Posted 02 November 2012 - 02:43 PM

I just called today to see what I could get. I've been out-of-contract about 4 months now. Been a D* customer for about 8 years.

I was offered two credits of $20 and $8 per month for 12 months. On top of that, I got an HR34 to replace my HR23. $99 for the HR34. Installation cost was cut from $50 to $25. So, total one-time charge was $130.67 including tax.

I didn't get any additional premium channels or anything, but I don't really need them so no big deal.

I presume the order will include an SWM16 since I will have a total of 9 tuners. I'll have to check the work order when it comes via email.

So generally, I'm a satisfied customer. I was tempted to switch to Dish since they offered me 2 hoppers and a joey for $99. Dish would have been cheaper every month also, but I'm happy with D* because they always make it worthwhile to re-up every couple of years. I was a Dish customer for a year back in 2003, and they did absolutely nothing to keep me as a customer when I called to cancel.
HR34 Living Room
HR24-500 Office
HR24-500 Bedroom
Whole Home DVR enabled :)

#1168 OFFLINE   PHL

PHL

    Legend

  • Registered
  • 127 posts
Joined: Jul 15, 2004

Posted 02 November 2012 - 02:52 PM

I just saw my work order.

There is no SWM16 listed.

Do I need to call D* to make sure that the tech has one the day of the install? I don't want to have to schedule a second appointment just for the SWM16.



STMS Comment for Promotional Offer Free

CMS Churn Offer Tracking Free

Genie Advanced Whole-Home HD DVR $99.00

MRV Install Free

Sales Order Credit ($25.00)

Adv WH DVR Receiver Condition Free


Delivery and Handling - $19.95 Free

Professional Installation $49.00

Tax $7.67

Order Total $130.67
HR34 Living Room
HR24-500 Office
HR24-500 Bedroom
Whole Home DVR enabled :)

#1169 OFFLINE   trh

trh

    This Space for Sale

  • Registered
  • 3,095 posts
  • LocationNE FL
Joined: Nov 02, 2007

Posted 02 November 2012 - 03:03 PM

I just saw my work order.

There is no SWM16 listed.

Do I need to call D* to make sure that the tech has one the day of the install? I don't want to have to schedule a second appointment just for the SWM16.


Your online account won't show the 16. You can call to confirm but also make sure when the installer shows up he has it on his order (and has it on his truck).

#1170 OFFLINE   Podkayne

Podkayne

    Legend

  • Registered
  • 173 posts
Joined: Nov 01, 2007

Posted 02 November 2012 - 09:31 PM

Indeed, my order did not mention the number of tuners (8 or 16) but did list everything else we discussed. I asked about the need for a new dish (yes, need a SWMx for whole home), and an adaptor cable for the C-31 to my tube TV in the Bedroom (yep, got it), and neither is listed on the order. This has been a very professional experience, just got an automated call confirming the install appointment.:)

#1171 OFFLINE   Parsonsbri

Parsonsbri

    Cool Member

  • Registered
  • 11 posts
Joined: Oct 26, 2006

Posted 03 November 2012 - 01:28 PM

Pays to be a long time customer out of contract. Having been through the charade before, I ended up at retention. Great deal. Genie + 4 clients all free, no shipping, no install, nothing.

Happy to re-up for another 2 years.

#1172 OFFLINE   Chop69

Chop69

    Legend

  • Registered
  • 117 posts
Joined: Aug 11, 2007

Posted 03 November 2012 - 08:03 PM

I got an HR34 and 3 C31's this past week for free. I really was just calling to get a price quote, but she said since we have the protection plan we were entitled to a free upgrade.

Here's where it gets weird, she says "It look like you are all set up so we will ship the boxes to you and all you will have to do is swap them out." While I do have a SWM8, DirecTV shouldn't know that because I got it from Solidsignal and installed it myself, plus we still had 2 legacy D11's.

I did obviously had to move a few cables around since the D11's were on the legacy ports of the SWM, but the install was trouble free. At least until I called to activate the C31's. I set up the HR34 first and got it activated using the automated system. I setup 1 C31 and called in to activate it. The first CSR had no idea what we were trying to active. I said Genie client, C31, RVU box, but she wasn't finding anything. She transfered me to the protection plan tech support, and they got it up and running right away. I then set up the other 2 C31's and called back in to activate, but went straight to the protection plan support. This CSR was a little better than the first. He said he had just been trained last week on the Genie stuff, so he wasn't real solid, but we got through it.

All the CSRs I dealt with were very surprised that I was drop shipped all the equipment.

#1173 OFFLINE   dpeters11

dpeters11

    Hall Of Fame

  • DBSTalk Club
  • 11,904 posts
  • LocationCincinnati
Joined: May 30, 2007

Posted 03 November 2012 - 08:43 PM

Why is it that Texas gets the good PP?

#1174 OFFLINE   wingrider01

wingrider01

    Hall Of Fame

  • Registered
  • 1,749 posts
Joined: Sep 09, 2005

Posted 04 November 2012 - 06:20 AM

Why is it that Texas gets the good PP?


becasue it is a test market? Seem to remember it is out in other markets also

#1175 OFFLINE   PHL

PHL

    Legend

  • Registered
  • 127 posts
Joined: Jul 15, 2004

Posted 04 November 2012 - 12:34 PM

Pays to be a long time customer out of contract. Having been through the charade before, I ended up at retention. Great deal. Genie + 4 clients all free, no shipping, no install, nothing.

Happy to re-up for another 2 years.


Gee, thanks for making me feel like chopped liver.:mad:

Just kidding of course. I suppose I could have pushed for a better deal, but I'm pretty satisfied with the deal I got. Many others have gotten less.

A big part of the reason I stay with D* is that I get deals like this every couple of years. Eight years ago when I wanted to upgrade to a dual-tuner DVR, E* said they would only sell it to new customers. My only option was to buy it from third-party vendors at ~$500-600, IIRC. When I called to cancel, E* told me not to let the door hit my butt on the way out.

D* has earned my business.
HR34 Living Room
HR24-500 Office
HR24-500 Bedroom
Whole Home DVR enabled :)

#1176 OFFLINE   tramm

tramm

    Cool Member

  • Registered
  • 15 posts
Joined: Mar 30, 2007

Posted 05 November 2012 - 02:47 PM

I got an HR34 and 3 C31's this past week for free. I really was just calling to get a price quote, but she said since we have the protection plan we were entitled to a free upgrade.

Here's where it gets weird, she says "It look like you are all set up so we will ship the boxes to you and all you will have to do is swap them out."

All the CSRs I dealt with were very surprised that I was drop shipped all the equipment.


This is the first time I have seen the HR34 sent out without install. Does anybody else have any experiences like that? I have SWiM16 and would love to simply switch out my main receiver for a HR34. Maybe time to call

#1177 OFFLINE   joshjr

joshjr

    Hall Of Fame

  • DBSTalk Club
  • 4,288 posts
  • LocationNE Oklahoma
Joined: Aug 02, 2008

Posted 05 November 2012 - 03:06 PM

This is the first time I have seen the HR34 sent out without install. Does anybody else have any experiences like that? I have SWiM16 and would love to simply switch out my main receiver for a HR34. Maybe time to call


I already had a SWM 16 as well but they had to reassign the lines as I wanted a specific DVR on the same side with the HR34. Sine only 8 tuners per port only 1 other HD DVR could be on with the 34.
Directv & Sunday Ticket Sub Since 8/19/2008
HR24-200 Leased, HR24-200 Owned, R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR34-700 Leased. 5 LNB Setup W/SWM 16 Switch
Sony KDL-46HX800

#1178 OFFLINE   tramm

tramm

    Cool Member

  • Registered
  • 15 posts
Joined: Mar 30, 2007

Posted 05 November 2012 - 03:45 PM

I already had a SWM 16 as well but they had to reassign the lines as I wanted a specific DVR on the same side with the HR34. Sine only 8 tuners per port only 1 other HD DVR could be on with the 34.


Excellent point...I should check how my current receivers are "cabled/connected"

#1179 OFFLINE   bong... james bong

bong... james bong

    Mentor

  • Registered
  • 30 posts
Joined: Sep 10, 2012

Posted 06 November 2012 - 08:31 PM

ok I'm here watching the election and you know tv stuff and my receiver, a scratched up hr22, is soooo slow. I'm putting numbers in only to appear 8 seconds later. I have another receiver in my room which is a h25 and it's everything i expect. I just switched like 2 months ago and i'm not up to date with protocol but can i get the free upgrade? or do i have to pay for it?

#1180 OFFLINE   dpeters11

dpeters11

    Hall Of Fame

  • DBSTalk Club
  • 11,904 posts
  • LocationCincinnati
Joined: May 30, 2007

Posted 06 November 2012 - 08:38 PM

It would be unlikely to get a deal. Unfortunately, the time for getting the good stuff cheap is when you are becoming a customer. Turn native off in settings, display, video, especially if the change is slower changing between 720p and 1080i.




spam firewall