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Guest Message by DevFuse

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HR34 not taking remote recordings


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23 replies to this topic

#21 OFFLINE   Rtm

Rtm

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Joined: Oct 17, 2011

Posted 31 March 2012 - 12:58 AM

The iPad app allows padding but I've had some issues with it recently with my HR24

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#22 OFFLINE   thomamon

thomamon

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Joined: Jul 20, 2008

Posted 08 May 2012 - 11:36 PM

Any updates on padding?

My 34 won't accept padding through my iphone either!

#23 OFFLINE   eball

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Joined: Mar 01, 2007

Posted 05 December 2012 - 09:40 PM

This is an old thread but came up for my search. I have six DVRs in my home -- three HR24s, two HR23s, and one HR34. The HR34 will not take recordings from the web or mobile app. Any thoughts?

#24 OFFLINE   swaits

swaits

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Joined: Oct 15, 2012

Posted 08 December 2012 - 10:51 PM

Disable "Genie Recommendations". I know that sounds bat**** insane. But it's what a CSR told me to do and it instantly fixed it for me.

Sometimes mine starts failing to remote record again. I just go turn on GR, and turn off GR and it works.




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