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Help! am-21 paired with hr-34 question??youtube sdl 301
Posted 24 February 2012 - 07:59 PM
I have tried a reset...also tried to unhook the am-21 from the hr-34 and do another reset...the hr-34 stil doesnt have the new UI...
Help? what are my other options? Of course I called dtv and they are clueless and tech support escalated it to programmers but I got no resolution...my only other thought is to do a factory reset and wipe the box and new ota channels off...my theory is adding the am-21/new added ota channels before the UI update prevented the new UI/guide to switch over...thinking by wiping it down to before I added the am-21, I might be able to get the new UI loaded up then hook the am-21 back up and start the process over again...
I hate to wipe the hr-34 clean as I have a lot of dvr stuff set up already but one of the points of switching back to dtv was for hr-34 and dtv finally has a solid/smooth UI with the new update...
any help would be very much appreciated....thanks!
PS, I have software 0x4c9 which I was told by Dtv is the correct software for new UI/Guide
Posted 24 February 2012 - 08:02 PM
Posted 24 February 2012 - 08:05 PM
HR24-100 Toshiba 55SV670U | HDMI to Denon AVR-1909| Native On | All Resolutions Selected | DD On | Network - ethernet to U-Verse RG| OTA setup | Harmony One
HR24-100 Philips 37PFL5322D/37 | HDMI to TV | Native on | All resolutions Selected | DD Off | Network - ethernet to U-Verse RG| OTA setup | Harmony 880
HR21-700 Sony KDL40V2500| HDMI to TV | Digital Optical Audio out to Yamaha HTR-5490| Native On | All Resolutions selected | DD On | Network - ethernet to U-Verse RG| Harmony 880