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Guest Message by DevFuse

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Any hope of saving old EHD recorded programs?


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8 replies to this topic

#1 OFFLINE   mikepd

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Posted 27 March 2012 - 02:45 PM

Hi,

My 722 died so I got a replacement DVR from Dish. If I try to watch any of the shows from the EHD I get a message saying that they were recorded using a different receiver and I will need to format the drive if I want to continue.

Is there any way of getting the new 722 to recognize these shows as I have a several drives worth recorded or are they all lost?

Thanks.
Dish 1000.2
Dish 722
Dish 722K
Home Theater-
Samsung HL-T5676S DLP
Panasonic SC-PT750

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#2 OFFLINE   722921

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Posted 27 March 2012 - 03:31 PM

I thought that was one of the points of the EHD, to be able to play amongst vip receivers...
Hopper feeds the 73" Mitz WD-73640 3D DLP/1080p (and 19" Polaroid LCD/720p via RF)
Joey 1 feeds the 62" Mitz WD-62628 DLP/1080P (and 16" Polaroid LCD/720p via RF)
Joey 2 feeds the new 40" Specter LCD black friday special
Dish America Pkg

#3 OFFLINE   bobukcat

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Posted 27 March 2012 - 03:44 PM

Your EHD should work with the new receiver with no re-formatting of the drives. I've only done one 622 swap and the EHDs worked on the replacement one just fine. I would start a tech chat with them or call tech support but don't take a quick "you'll have to reformat your HD" answer if that's what you get, keep at it until they find a fix for it. Perhaps re-sending the enable EHD "hit" to the 722 will resolve it, I'm assuming you've tried hard resets of the new 722 with no luck?

#4 OFFLINE   mikepd

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Posted 28 March 2012 - 08:46 AM

I have tried a hard reset but to no avail. I'll see what Dish has to say and see about giving the DVR a 'hit'.

Thanks.
Dish 1000.2
Dish 722
Dish 722K
Home Theater-
Samsung HL-T5676S DLP
Panasonic SC-PT750

#5 OFFLINE   Charise

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Posted 28 March 2012 - 08:53 AM

I had to call to have the re-hit my receiver once for this reason. It worked fine and I didn't lose any EHD programs, so yours should be fine too. :D

#6 OFFLINE   MattG@DISH Network

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Posted 28 March 2012 - 06:53 PM

I have tried a hard reset but to no avail. I'll see what Dish has to say and see about giving the DVR a 'hit'.

Thanks.


A hit should fix the problem. Feel free to send me a PM if you still need a hit sent

Matthew "Speedy" Gonzales
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Monday/Tuesday/Thursday/Friday 11a-10p MT.  Off: Weds/Sat/Sun.


#7 OFFLINE   mikepd

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Posted 30 March 2012 - 03:49 PM

Hi Matt,

PM sent.

Thanks.
Dish 1000.2
Dish 722
Dish 722K
Home Theater-
Samsung HL-T5676S DLP
Panasonic SC-PT750

#8 OFFLINE   P Smith

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Posted 30 March 2012 - 05:07 PM

The issue become widespread ... Perhaps Mods could include THE solution to FAQ.

#9 OFFLINE   mikepd

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Posted 01 April 2012 - 08:36 PM

A 'hit' did the job. Since we may upgrade to the Hopper/Joey setup, it's nice to know that I can still keep my stored shows even if I no longer need external drives due to the Hopper's 2TB drive.

Thanks for all the advice.
Dish 1000.2
Dish 722
Dish 722K
Home Theater-
Samsung HL-T5676S DLP
Panasonic SC-PT750




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