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Guest Message by DevFuse

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Dirt team advice on upgrade options


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56 replies to this topic

#1 OFFLINE   bubba9004

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Posted 29 March 2012 - 06:30 PM

Looking to speak with a dirt team member with regards to my options on upgrade, before switching.

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#2 OFFLINE   MattG@DISH Network

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Posted 29 March 2012 - 06:53 PM

Looking to speak with a dirt team member with regards to my options on upgrade, before switching.


Send me a PM with your phone number or account number, and what you were looking to get

*edit* - You may need 5 public posts before you can send a PM, so I'm going to send you my email address

Matthew "Speedy" Gonzales
Social Media

Monday/Tuesday/Thursday/Friday 11a-10p MT.  Off: Weds/Sat/Sun.


#3 OFFLINE   bubba9004

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Posted 29 March 2012 - 07:10 PM

thanks for assisting, didn't realize the post count thing.

Edited by bubba9004, 29 March 2012 - 07:17 PM.


#4 OFFLINE   Scott Spillers

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Posted 30 March 2012 - 10:57 AM

Are there any DIRT members that work on Fridays? I sent a PM to RaymondC yesterday, but didn't get a response. Thanks.
Scott Spillers

---------------------
Dish Network Customer Since 1997
Receiver History: 5000 & 3000 > 501PVR & 5000 > ViP622 > ViP722k > 2 Hooper 2Ks & 1 Joey 1.0
Dish History: 500(110,119) > 500(110,119) & 300(148) > 1000(110,119,129) > 1000(110,119) & 500(129) > 1000(110,119) & 24"(129) > DishHD(110,119,129)

#5 OFFLINE   Ray C@DISH Network

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Posted 30 March 2012 - 12:43 PM

I can assist you if you could PM your request or the issue you are experiencing. Please let me know. Thanks.

Are there any DIRT members that work on Fridays? I sent a PM to RaymondC yesterday, but didn't get a response. Thanks.



#6 OFFLINE   thopki2

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Posted 01 April 2012 - 07:48 AM

Just curious - What is the function of the "Dirt Team"? Sounds like something I could use.

#7 OFFLINE   garys

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Posted 01 April 2012 - 08:00 AM

Dish Internet Response Team (DIRT) are Dish employees, pretty much like csr's and can take care of your account issues, upgrades or check recent activity. A lot like csr's but with more knowledge and authority to get things done. Very useful indeed.

#8 OFFLINE   thopki2

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Posted 01 April 2012 - 02:17 PM

Thanks for the explanation.

#9 OFFLINE   Haris

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Posted 01 April 2012 - 02:36 PM

I always wondered what DIRT stood for also. Thanks

#10 OFFLINE   Bradrlz

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Posted 18 January 2013 - 08:54 PM

My wife and I are debating switching from Dish to either Directv or cable as we are out of contract. Only thing we are considering staying with Dish for Is Hopper 2 with built in sling. We do qualify for an upgrade but would like some additional savings if we are going to go under contract for another 2 years. Would like to discuss.

#11 OFFLINE   MaryB@DishNetwork

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Posted 18 January 2013 - 11:04 PM

My wife and I are debating switching from Dish to either Directv or cable as we are out of contract. Only thing we are considering staying with Dish for Is Hopper 2 with built in sling. We do qualify for an upgrade but would like some additional savings if we are going to go under contract for another 2 years. Would like to discuss.


Hi, you can send me a PM with your account or phone number and the four digit security code on your account. I would like to assist you with staying with DISH but for your benefit and for other posters, DIRT does not have the ability to discount the new Slingloaded Hopper. I would be happy to see what offers I can make but this is not an option we have. Thank you!

Mary Catherine Brady
Team Lead- Dish Internet Response Team

Sunday-Wednesday 2:30pm-11:00pm, Thursday 1:30pm-10:00pm (MST)

 


#12 OFFLINE   Bradrlz

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Posted 19 January 2013 - 10:03 AM

Hi, you can send me a PM with your account or phone number and the four digit security code on your account. I would like to assist you with staying with DISH but for your benefit and for other posters, DIRT does not have the ability to discount the new Slingloaded Hopper. I would be happy to see what offers I can make but this is not an option we have. Thank you!


I just sent you. Pm. You will see with my account details what I am able to get the new sling loaded hopper for? Make sure to look at the notes.

#13 OFFLINE   unpluggedtech

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Posted 26 January 2013 - 12:41 PM

I have a 5 Dual tuner DVR setup, 3 HDDVR and 2 dual DVR, set up to 10 TV's. So I currently can record everywhere but not HD everywhere. Lots of kids so between recording and watching we push the limit all the time. Two Hoppers just won't cut it even with PrimeTime. I have seen the technical setup for three Hopper, but Dish will only "allow" 2 Hoppers (and a bunch of Joeys) with their upgrade program. Can I purchase another Hopper and will Dish allow it to be activated?

Went through the same process years ago and that's how we have 5 dual DVR's.

#14 OFFLINE   some guy

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Posted 26 January 2013 - 12:46 PM

I have a 5 Dual tuner DVR setup, 3 HDDVR and 2 dual DVR, set up to 10 TV's. So I currently can record everywhere but not HD everywhere. Lots of kids so between recording and watching we push the limit all the time. Two Hoppers just won't cut it even with PrimeTime. I have seen the technical setup for three Hopper, but Dish will only "allow" 2 Hoppers (and a bunch of Joeys) with their upgrade program. Can I purchase another Hopper and will Dish allow it to be activated?

Went through the same process years ago and that's how we have 5 dual DVR's.


You can add a purchased Hopper to your account.

#15 OFFLINE   James Long

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Posted 26 January 2013 - 02:48 PM

You can add a purchased Hopper to your account.

Mixing multiple non-Hoppers with a Hopper?

#16 OFFLINE   some guy

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Posted 26 January 2013 - 04:40 PM

Mixing multiple non-Hoppers with a Hopper?


He was talking about 3 Hoppers. I was meaning that if they gave him two leased Hoppers that yes, he could purchase the third and add it. Not mixing VIP/hopper.

#17 OFFLINE   P Smith

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Posted 26 January 2013 - 05:11 PM

Mixing multiple non-Hoppers with a Hopper?


His description looks as he has DTV equipment.

#18 OFFLINE   P Smith

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Posted 26 January 2013 - 05:13 PM

I have a 5 Dual tuner DVR setup, 3 HDDVR and 2 dual DVR, set up to 10 TV's. So I currently can record everywhere but not HD everywhere. Lots of kids so between recording and watching we push the limit all the time. Two Hoppers just won't cut it even with PrimeTime. I have seen the technical setup for three Hopper, but Dish will only "allow" 2 Hoppers (and a bunch of Joeys) with their upgrade program. Can I purchase another Hopper and will Dish allow it to be activated?

Went through the same process years ago and that's how we have 5 dual DVR's.


Where ? Can we see it too ? Isn't it req two DPP44 ?

#19 OFFLINE   some guy

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Posted 26 January 2013 - 05:20 PM

Where ? Can we see it too ? Isn't it req two DPP44 ?


Run a jumper between solo node client to duo node client and they should all see each other. Idk if that's approved by Dish or not but that's how people have been doing it and yes, you would need a switch as well to feed both nodes with sat signal.

#20 OFFLINE   Pdbennett

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Posted 29 January 2013 - 01:12 PM

I was wanting to upgrade to the new hopper with the slingbox built in.
I see new customers are getting free dvr and joeys. I know this is not available to me a customer of 18 years. But What would be available to me.
My other family members have switched to the other company.
Looking at a hopper and two joeys.
Paul Bennett




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