Over the past 12+ years we have been using Tivos on DirecTV, PVR/DVR's on Dish Network and most recently AT&T UVerse connected to the three HDTV's in our home...we know how to use this technology and we understand how it's supposed to work.
Two days ago we made the big mistake of going back to Dish Network and having them install the new Hopper/Joey system.
Now we are stuck with it for the next two years.
For anyone considering this that likes to watch Live TV and have the DVR record other shows in the background, this thing is a mess and the techs at Dish Network even admitted it, one going so far as to call me back on his personal cell phone to ask me more questions and thank me for explaining to him in detail so he could cancel his own up-coming installation of Hopper. (He has real Dish Network DVRs now)
Why does Hopper fail miserably?
Here a simple scenario:
Three people live in a house and are all connected to the Hopper/Joey system.
One person likes Horses, so they set the DVR to search and record Horse shows.
Another person likes to watch shows like "The Big Bang Theory", "How It's Made", "Modern Marvels" and a few other similar shows, so they tell it to record all new episodes of those.
The third person likes to watch Live Sports (Baseball, Football, Tennis, whatever), so they don't set it to record anything, just watch games when they come on.
Suppose this last person is watching say a Live Football game, there's 5 seconds left and their favorite team is just about to hike the ball from the one yard line and (hopefully) score the game winning touchdown.
At the same time, the preset recordings kick in and three timers go off.
The Live Football game gets switched over to record one of the other viewers shows without warning and you can't go back without spending 2 minutes pressing buttons/unplugging boxes to stop the DVR.
By the time you get back to the game, it's over and on commercial.
There is no way to tell the Hopper/Joey to leave one of the sets alone.
Also, once you have Dish install the Hopper/Joey system, you can never go back to using a real Dish Network PVR/DRV...they refuse to replace it.
We contacted Dish Network after only having it installed for two days and were told "Too Bad, you signed a Two Year Contract and you will just have to live with it."
Edited by Tim_Carson, 30 March 2012 - 08:30 AM.