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Do I need CCK?
Posted 01 April 2012 - 06:55 PM
I went to Settings and it said that the HR wasn't connected. I know that it was connected before the VOD was selected. Also, iPad app wasn't finding the receiver either. Restarted the receiver, and eventually got it to connect again. IPad app recognized the HR again, so I thought all was good. Tried later in the day to download the show again. This time it got to 5% and then the message came up again, something about trouble with the connection. There is nothing wrong with my home Internet connection, all other computers and mobile devices are connected fine. Hubby is watching TV now on the HR, so I haven't done another reset to establish the connection. Once again, the iPad app is not seeing the HR, even though in the HR's Settings it says that the HR is connected, and even when I enter the IP address in the settings on the app. I'm guessing I will be able to get the connection back for the iPad if I reset again.
When I tried to find support for this on the DTV site and this site, the only thing I see is info about the CCK. I know this is needed for Whole Home, but is it also needed now for all VOD? If not, does anyone know why the HR keeps dropping the connection when I try to download a VOD? Thanks.
Posted 01 April 2012 - 07:01 PM
I suspect your issue is with the powerline adapter. If you can connect the HR20 either directly to your router with ethernet, or use a wireless solution it would probably work.
Posted 01 April 2012 - 08:09 PM
Posted 01 April 2012 - 08:21 PM
The self install CCK should do what you want. Wireless isn't always the best option, "but" if you setup the right channel in your router, so you're not on the same channel as another wireless router, it should work fine.
The router is in another room, and is too far away to connect via cable. I don't know of any other way to connect wirelessly, other than the powerline. If I got the CCK, would that maybe solve this problem? I know that the powerline connection isn't always the greatest.