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Guest Message by DevFuse

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Dish Antenna Dish Broke


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6 replies to this topic

#1 OFFLINE   Nurseryman

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Posted 03 April 2012 - 09:28 PM

My new Dish antenna dish was broken. Not sure how....vandals, kids,?????

The "part" that sits out on the arm and points back at the dish was yanked off and the plastic bracket that holds it onto the arm is cracked.

I need to get this repaired and would appreciate any advice.

The part (157105) sell for about $10 on ebay. Will calling DISH result in a $95 tech. fee?

Any suggestions? Thank you. I don't have the protection plan.

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Edited by Nurseryman, 03 April 2012 - 09:31 PM.
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#2 OFFLINE   RasputinAXP

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Posted 03 April 2012 - 10:40 PM

if the LNBF is broken that'll cost some more. I'd add the Protection Plan and call Dish.

"Belligerent and numerous."

Sometimes I update the Dish Network FAQ

AT200, Hopper & 360 via HDMI to Onkyo 505 to basement 42" Westy, Hopper via Comp-over-Cat5 to living room 42" Vizio with a Roku 3, Joey to Toshiba 32" LCD with a Logitech Revue. You want fries with that? Pull up to the 2nd window.


#3 OFFLINE   Nurseryman

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Posted 04 April 2012 - 06:36 AM

The Protection Plan states that it will not cover physical damage from "anything".........hail, wind, etc..

Also, can I sign up for the protection plan, then immediately ask for a repair call?

Thank you.

#4 OFFLINE   garys

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Posted 04 April 2012 - 08:05 AM

Yes, you can but you cannot cancel for over a month (not sure of how long off the top of my head). I added once after confirming a receiver had to be replaced and the replacement was covered. This will not be covered though. You should be able to see if lnb works before ordering the replacement part if you can have someone hold the lnb in place. This should also give you a chance to verify what type of lnb you may need.

#5 OFFLINE   RasputinAXP

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Posted 04 April 2012 - 09:35 AM

Also, do what I'm going to do and install fencing and tripwire mines to keep the neighborhood riff raff out. One of those solutions may be violating the Geneva Conventions, though... :-)

"Belligerent and numerous."

Sometimes I update the Dish Network FAQ

AT200, Hopper & 360 via HDMI to Onkyo 505 to basement 42" Westy, Hopper via Comp-over-Cat5 to living room 42" Vizio with a Roku 3, Joey to Toshiba 32" LCD with a Logitech Revue. You want fries with that? Pull up to the 2nd window.


#6 OFFLINE   Ray C@DISH Network

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Posted 04 April 2012 - 10:01 AM

If you add the Protection Plan, the first technician visit is at no charge. If you remove the Protection Plan before 120 days, there is a $25 cancellation charge; after 120 days, no charge to remove. If you have further questions, please let me know. Thanks.

The Protection Plan states that it will not cover physical damage from "anything".........hail, wind, etc..

Also, can I sign up for the protection plan, then immediately ask for a repair call?

Thank you.



#7 OFFLINE   Nurseryman

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Posted 15 April 2012 - 10:22 AM

A belated follow up to give credit where due.

I signed up for the protection plan and everything went very well. A DISH tech. was out the very next day to fix things.

Thanks all. This time I have to credit DISH for excellent service.




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