Posted 09 May 2012 - 03:30 PM
Yeah, BB is getting worse! I mailed a DVD back on 5/4, and nothing has been mailed back. It doesn't show as "out" in my queue, nor received in history. I sent an email to BB and got this response (they were quick at responding):
It appears that the title "The Help (2011)" was received successfully at USPS and it is currently on its way to our distribution center. Once our distribution center receives it, an email confirmation will be sent regarding its return. There are some instances that you will not receive an email confirmation that we have received your return, as we know that occasionally things may get lost in transit, however, this will not adversely affect your account. Once your rentals are checked in, we generally ship your next selection within 1-2 business days.
They've been good up to this one, usually equal to or 1 day behind NF. So far all good disks, but I don't use Blueray. But I may start once my p60st50 gets here!