Well, no one in "Case Management" this morning seemed to have any information whatsoever about an ongoing problem. However, it's painfully obvious that there is indeed one.
It's funny how a seemingly little issue like this can affect one's choice of provider. For instance, my wife and daughter watch absolutely nothing on TV whatsoever besides The Daily Show and Colbert. Yea, I know. Whatever:rolleyes:. At any rate if we can't get those in acceptable quality...as we now cannot...then we're going somewhere else. It doesn't matter what else DirecTV offers. If you can't watch what you want, what's the point?
This....precisely five days after two beautiful, quick, HR24s walked in the door!
Frankly, if this doesn't clear up, we'll probably wind up inviting Dish back in. And I really, really, don't want to spend money on two providers....especially when the only reason is one isn't doing its job.
UPDATE: Spoke with the Case Management folks today, who said that yes, CC did have problems but they thought they were fixed. I gently informed them that they had been going on all last week and that it would be good to pass this on to engineering. I was promised a call back on it.
Edited by mnassour, 16 April 2012 - 07:23 PM.