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Better Customer Service Today.....
Posted 08 January 2004 - 03:15 PM
I give it a rest for a couple days and I call back this morning and PRESTO! - Everything is cool! Very polite and helpful on the phone, no hassles and to top it off they set me up with an install date that is earlier than the one I had previously scheduled. After being a loyal customer for 6 years I felt that they were miraculously very fair and helpful on the the phone today. Maybe the shakeup is starting to have it's ripple effect already.
All's well in Champaign, IL for the time being....
Posted 08 January 2004 - 03:39 PM
Posted 08 January 2004 - 03:40 PM
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