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Guest Message by DevFuse

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DISH Website package pricing is MESSED UP


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11 replies to this topic

#1 OFFLINE   kcolg30

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Posted 21 April 2012 - 09:54 AM

This is my current plan.

America's Everything Pak $104.99
Blockbuster@Home - 1 Disc $10.00
HD/SD (2TV) DVR Receiver $17.00
HD/SD (2TV) DVR Receiver $17.00
DVR Service $10.00
HD 250 Free ($10/Mo) $0.00
Xtsy $29.99
Total = 188.98

I am removing XTSY and adding Hustler HD which is a $5.00 increase. Why is DISH adding more to the monthly package. Why did my 'everything pak' get converted to the America 250 + the other premium channels. So basically I get the same premium packages but with a higher price just for adding a $5.00 difference in a package. The f.?

HBO, Max, Sho, Starz$44.00
Blockbuster@Home - 1 Disc$10.00
America's Top 250$64.99
HD/SD (2TV) DVR Receiver$17.00
HD/SD (2TV) DVR Receiver$17.00
Hustler HD$34.99
DVR Service$10.00
HD 250 Free ($10/Mo)$0.00
Total = 197.98

Edited by kcolg30, 21 April 2012 - 10:04 AM.


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#2 OFFLINE   garys

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Posted 21 April 2012 - 10:19 AM

Dish's online stuff has been a mess for a while. Better to change programing using a DIRT member here or online chat. What you have is AEP, the website does not handle it correctly.

#3 OFFLINE   GoatLocker

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Posted 21 April 2012 - 10:35 AM

Most of what I have done lately, I have done using chat.
Then I can print the transcript as to what was said.
Cliff

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Magnavox 37MF301B
Vizio V0320E
Vizio VX20L

#4 OFFLINE   aliciab_dish

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Posted 23 April 2012 - 09:21 AM

This is my current plan.

America's Everything Pak $104.99
Blockbuster@Home - 1 Disc $10.00
HD/SD (2TV) DVR Receiver $17.00
HD/SD (2TV) DVR Receiver $17.00
DVR Service $10.00
HD 250 Free ($10/Mo) $0.00
Xtsy $29.99
Total = 188.98

I am removing XTSY and adding Hustler HD which is a $5.00 increase. Why is DISH adding more to the monthly package. Why did my 'everything pak' get converted to the America 250 + the other premium channels. So basically I get the same premium packages but with a higher price just for adding a $5.00 difference in a package. The f.?

HBO, Max, Sho, Starz$44.00
Blockbuster@Home - 1 Disc$10.00
America's Top 250$64.99
HD/SD (2TV) DVR Receiver$17.00
HD/SD (2TV) DVR Receiver$17.00
Hustler HD$34.99
DVR Service$10.00
HD 250 Free ($10/Mo)$0.00
Total = 197.98


Hi there!

I apologize about the confusion. I would be more then happy to look into this for you and make any corrections needed. Can you please email me your account number?

Alicia.Brink@DISH.com

#5 OFFLINE   kcolg30

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Posted 24 April 2012 - 09:55 AM

I have the America Everything Pak. If I remove an adult channel that I have had for 3 years, I loose my America Everything Pak and my package changes to the America Top 250+All of the Premium Channels.

The issue is that I currently pay 104.99 for the Everything Pak. Once I get converted my package increases by $4.00

America top 250=$64.99
All Premium channels =$44.00
Total = $108.99

Any idea as to what is going ON??

#6 OFFLINE   sigma1914

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Posted 24 April 2012 - 09:58 AM

Is this the same issue? http://www.dbstalk.c...ad.php?t=204300
If you stop responding to them or put them on ignore, then eventually they'll go away.

#7 OFFLINE   tampa8

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Posted 24 April 2012 - 12:34 PM

Sure, known issue at the moment. A simple call to Dish (or better use the DIRT team) and it will be fixed.

#8 OFFLINE   Stewart Vernon

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Posted 24 April 2012 - 02:52 PM

Threads merged... Please don't start multiple topics on the same issue.

-- Respect the S.H.I.E.L.D.


#9 OFFLINE   RaymondG@DISH Network

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Posted 24 April 2012 - 03:27 PM

This is my current plan.

America's Everything Pak $104.99
Blockbuster@Home - 1 Disc $10.00
HD/SD (2TV) DVR Receiver $17.00
HD/SD (2TV) DVR Receiver $17.00
DVR Service $10.00
HD 250 Free ($10/Mo) $0.00
Xtsy $29.99
Total = 188.98

I am removing XTSY and adding Hustler HD which is a $5.00 increase. Why is DISH adding more to the monthly package. Why did my 'everything pak' get converted to the America 250 + the other premium channels. So basically I get the same premium packages but with a higher price just for adding a $5.00 difference in a package. The f.?

HBO, Max, Sho, Starz$44.00
Blockbuster@Home - 1 Disc$10.00
America's Top 250$64.99
HD/SD (2TV) DVR Receiver$17.00
HD/SD (2TV) DVR Receiver$17.00
Hustler HD$34.99
DVR Service$10.00
HD 250 Free ($10/Mo)$0.00
Total = 197.98



I have the America Everything Pak. If I remove an adult channel that I have had for 3 years, I loose my America Everything Pak and my package changes to the America Top 250+All of the Premium Channels.

The issue is that I currently pay 104.99 for the Everything Pak. Once I get converted my package increases by $4.00

America top 250=$64.99
All Premium channels =$44.00
Total = $108.99

Any idea as to what is going ON??


Can you send me a PM with your phone or account number so I can assist you with this? I appreciate it!

Edited by RaymondG@DISH Network, 24 April 2012 - 03:34 PM.


#10 OFFLINE   comizzou573

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Posted 24 April 2012 - 03:44 PM

So I got a question here, as everything pak subscriber as well, dish is making us subscribe to adult channels throughout our knowledge

#11 OFFLINE   James Long

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Posted 24 April 2012 - 04:07 PM

So I got a question here, as everything pak subscriber as well, dish is making us subscribe to adult channels throughout our knowledge

There are no "adult" channels in America's Everything Pack.

(I believe one could get Playboy included IF REQUESTED at the time one signed up. But no adult programming was required.)

#12 OFFLINE   SatelliteSolutionsNetwork

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Posted 25 April 2012 - 11:33 AM

There are no "adult" channels in America's Everything Pack.

(I believe one could get Playboy included IF REQUESTED at the time one signed up. But no adult programming was required.)


James Long is correct.

You will only receive adult programming if you request Playboy or Hustler, which are a la carte channel options and are not included in any channel package.

If you're concerned with children viewing any channels or shows you find inappropriate, you can set parental controls on any DISH receiver.

Hope that helps!




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