Maybe they changed their mind about where to install Uverse, when They moved their headquarters from San Antonio to Dallas. As I mentioned, my next door neighbor has Uverse, but I can't get it. And on my decision to switch to TWC for internet, speed was more important then not changing due to my dislike in dealing with their CSR's.
I actually had RoadRunner through TWC in Virginia and fully expected and wanted it here in San Antonio. Called them when I got to town and bought a house. Got a "We'll get back to you". OK two weeks later and I didn't hear from them so I called again. Answer was "We don't service your neighborhood." Fine so I go to my new neighbor and ask him what cable service he has and it was TWC and got a "That's their box in the corner of our yards." I call back to TWC and they say they'll send out a supervisor to check. Never heard another thing from them and don't want to now. Won't say never but right now, even after all these years, I'm still in the "bite me" mode.