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Buyer beware of cost of Dish Hopper Upgrade
Posted 02 May 2012 - 07:05 PM
Despite having been told in advance what my first month's bill would be, my actual bill included a $50 equipment charge. The monthly rate was also higher for no change in the programming package or number of TVs. The bill did not resemble at all what I was shown on my on-line account. Customer Service said everyone pays an equipment fee for the upgrade, and they would not waive the charge.
The bottom line is, expect to be charged anywhere between $50 and $195 for the Hopper upgrade and don't believe everything you are told over the phone as to what your first month's bill will be. It seems as though the creative accounting and marketing techniques used at most communications companies serves to make everything as confusing and misleading as possible for the customer and most often, the actual bill is much more than what was communicated, notwithstanding pro-rated charges.
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Posted 02 May 2012 - 07:10 PM
Posted 02 May 2012 - 07:27 PM
Posted 02 May 2012 - 08:17 PM
Posted 02 May 2012 - 08:41 PM
Errors happen, your not the first your not the last instead of wasting time bashing a company, contact Dish or bump this thread to speak to DIRT.